NetworkSolutionsReviews 10,335

The best i ve seen easy and cool design for travel templates

You are so expensive and cancelling the service options is so hidden to deceive customers. Do not appreciates this.

It used to be a good service provider when I became their customer in 1997. Nowadays, it is only interested in getting new sales and does not care for its old customers. Its help service on its site has become totally irrelevant and people who are supposed to help on the phone can't speak English well and nor are they knowledgeable.

Quick, smooth process, a pleasure to do business with.

Pretty easy to use and tutorial vids available if needed.

I'd like to talk with someone about my account. I've had a difficult time making a connection. I could not find a phone number, and wait times were long on chats. They didn't respond within the timeframe given. This happened twice yesterday. I will try again today. The information about paying an account is clear, but how to get assistance is not.

Since taking over form Yodel service went down the drain. 10years with the website and you guys don't care to loose customers.

I have been a client of web.com for 10 years and it's been a nightmare. Steer clear of this client at all costs. My first mistake was to buy the website and buying a long hosting/domain package. My second mistake was giving web.com another chance to redeem themselves. You are at the mercy of their untrained and uneducated customer service reps which will only tell you that they will submit a ticket for someone to review your issue only for them to close out your issue before even resolving the issue. web.com has caused my website to be down due to their own internal billing errors which caused me to lose all the contents of my website. They also are very unwilling to help because they want you to use their paid consulting services.

Tried to set my site up on google and its not showing up. Your assistances and techs keep telling me to do the same that is not working.

I have had to call multiple times for the same thing and 2 of the agents were supposed to get back to me, only one did but not at the time we scheduled so I missed their call. Also, the website account manager is not processing changes I make. It goes through as if it is but then remains the same whether I wait 24-48 hours to see the change.So I am yet again on the line on hold for something that I should be able to do myself in the account manager, but am unable. Very time consuming and disruptive to business productivity.

Not really had any experience with this sort of thing so waiting for a friend to help me sort it out

Best experience I had so far, the chat option at any time is perfect and really handy, and also it had the best template I was looking for and with a really easy to use platform.

I've been on the chat with support for 30 minutes cancelling services that are so- called "add-ons" but could not be cancelled with the domains they were added onto.
The support rep could provide no confirmation that my subscription was cancelled and told me to download a copy of the chat transcript.
Why would any add-ons continue to remain active if I no longer have the domains they were added to? Not doing business here any longer.

Integrating your google workspace email to your iphone has been a nightmare. (5) chats later and the issue is still not resolved. No live customer service rep to call. Was able to send screenshots of set up and error codes to an email given in live chat. Senior reps have no idea why the set up isn't working.

I can't move forward without my email account set up. My mistake was setting up accounts with new business email instead of my personnel email account. Need this resolved asap. Was disconnected from chat once again. This will be my (6) chat.

If this does not get resolved may I cancel my account and have the domain transferred please?