NetworkSolutionsReviews 10,335

I have been really pleased with the service I have received from Domain.com...

My DNS records that had been set up and working all last year were suddenly unavailable.
I wrote to support 3 times and was told each time that I had to wait! During this time, my website and email didn't work. I waited a very long time while they updated the DNS records each time, and the last time I asked for compensation because if I have had my records redone a third time, it means the staff did a bad job.

Disgusting service, bypass it!

If you value your time don't even bother dealing with their customer service team to remedy any kind of issue. I have been using their services for 15 years and they have transferred their basic tier of customer support overseas. To speak to anyone with any actual information or that can be helpful it takes hours. I've lost hours of my life dealing with their screw ups. I just canceled my services with them, it's better to have no active website than deal with this lack of support. What an utter joke. And now after doing more research their services are MASSIVELY overpriced

Bad customer service and platform is not good any more

My website is down and support has been useless in helping get it back up.

I wish things were a little easier to figure out, given I have no web site building knowledge, but for the most part, things aren't too hard to figure out.

There need to be more options on editing a webpage, in terms of pages, links, maps and layouts. Please this needs an update as my interests are invested on the domain.

Building the site was pretty good although there were some things would like to add and don't know how. I am not tech savy so that piece pretty good however, i can't find the site now and not sure why or how and can't find a solution in the help stuff...

, it's my first time...Having a hard time setting up the website

This service is only for experts. Email instructions are impossible.

I've been paying for this service for years. This past year our revenue has gone down and down. We've almost dwindled out of business. I saved myself by coming on to my web.com dashboard, finding that our website had not been taken care of, it was almost a full year since any updates, and it even had a dummy store on our page. Our calls through yodle/web.com had gone to ZERO. I felt betrayed. Beyond all these findings, I was dismissed for 4 days after being promised a call back with in 48 hours. There was supposed to be a "optimization" completed by 48 hours, instead it took me calling and calling. Until finally, on day 4, one of the various times I called in I got in touch with someone who said they would put the optimization in, even though they had said this same thing 4 days before. So now, I'm hoping this time it has really going to develop.