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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
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Good experience so far...finding my way around on a few features
Just getting used to the set up but so far reasonably useable.
Was confusing at first, but after a few tries making a website was simple
It may be user error however everything I try and do is asking me to buy something I already have these things included in purchased features and am struggling to navigate to set anything up.
Unable to get the agent to help on chat even after waiting for 45 minutes. Wait time shows 20 Minutes.
Unable to get assistance from Live Chat - no one responded. There was confusion in the billing - terms of subscription did not match up order and no one responded to my inquiry.
Well in 98% of Time your guys are cool.
But if there is a serious problem i keep waiting
I feel like a simple procedure is being complicated
domain.com does not always work! I get error messages all the time and site wont open unless i open in INCOGNITO site
The best hosting ever but:
1 database traffic limitation like ******* error
2 not easy to manage several sites together
3 i can give cpanel user for any site user or devoloper
Today the site is running horribly slow. Otherwise, I've been pleased with the ease of use.
The site is very slow with editing the website. When editing text it has lag.
I'm finding it very difficult to find answers to my billing questions.
Paid for everything and can not seem to access anything
I love it but I wish the CRM was more modern. I still like how I'm getting used to everything. Another thing I would love to be able to do & I hope it someday can be implemented is more automations for banners text boxes and just inital home page website visiting.
Many domains and years with Domain.com and never a problem that wasn't solved in one call.
As a novice, and like most inexperienced people who choose to set up a website, your help pages tend to be very vague. Even doing a live chat, Ritesh was unable to assist.
I am not receiving the service or attention that I thought I would be getting.
A very reliable webhosting service with very good support.
Great service
Wish the ui was a little more user friendly and when I type thing in text boxes it backspaces very slowly. Like takes a whole minute to delete a paragraph. I also wish I could change my website more from the template
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members