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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
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I have spent two plus days working with your people and paid lots of money. Finally thought issues were solved. Published my updated site and it loaded to eliz at web.com... not my newly created and paid for domain!
I had trouble with my e mail and Deepak insisted that the issue was with Tucows or my personal e mail settings. He failed to help and I only found out what the issue was when I searched thru the web.com site. Perhaps he should get to know the products you offer a bit better.
Very disappointed in the web builder. Only 2-3 days of using it and it never has my format consistent. Pics all misaligned, header messed up and all the support i got gave me 2 escalated cases and still no answers or resolution. I did a lot of research in companies to see who to sign up with for my website and so far i regret choosing you.
Before I could make payment I get text saying my card was used and I never submitted. Unable to change card. It keeps taking me to screen to pay like it never went thru but I got confirmation email.
I see 5 charges from domain.com on my card that I cannot trace to activity in my domain.com account.
I'm having issues and there isn't anyone to speak to and the chat wasn't able to help and referred me with a case # but emails aren't working, a phone conversation would be much much easier and more than likely faster.
I didn't want this domain as you put an http in the address I wanted. Please remove the http from this domain as i don't want it with a http. Your site is very misleading and trapped me into something i do not want. I don't believe your site did this also who in their right mind would put an http in front of any webpage? I AM NOT HAPPY.
You make it purposely impossible to set up an email account
HOW DARE YOU STOP USEING THE PHONE WHAT ARE YOU SUPOSETO DO WHEN YOU HAVE A COMPUTER PROBLEM.
YOUR SITE DOESN'T WORK ON MY PHONE I AM USING OPERA
I AM NOW LOOSING RENTALS BECAUSE MY WEBSITE WON'T FOWARD MY RESERVATIONS NOW I CAN EVEN TALK TO ANYONE
I have not been able to renew briards.com and I can't seem to find someone to talk to about the renewal.
Customer service doesn't really help they tell you one thing and do another
I'm still learning this website but it's pretty decent so far.
It is taking a while to learn to navigate the system. I hope I am getting close to publishing the first blog.
Outdated platform, higher than average hosting rates, difficult to transfer out and I'm unable to update my contact info.
Really upset with how things work in this. Customer support is unable to resolve issues. Trying to switch a default URL of WordPress premium for couple of days and nothing goes correctly.
There area ton of bugs in domain.com's services. Feel like I'm reaching out to Help more often than I should; but, Help is usually able to resolve my issues pretty quickly.
Most of your help links are dead ends! I can not resolve a certificate issue I have had for almost a year.
Just terrible customer service,and located outside the US,to save money,shameful
I have had a terrible time logging in. Very slow and doesn't load.
Which side is extremely difficult for someone who has no ability to use the web with any confidence. It's just too hard to figure out and too expensive for someone who would just like to be able to show their friends a website. I don't understand why you don't do monthly installments that are reasonable or why you have to have all the money upfront. It just sucks..
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members