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NetworkSolutions

4.1

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From the business

Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.


networksolutions.com
Founded in 1997
Jacksonville, FL, United States
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NetworkSolutions Reviews Summary

The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 5 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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I cannot access my website
April 12, 2023

I cannot access my website. I want to see how it looks

Date of experience: March 13, 2023
Panama
1 review
0 helpful votes
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You promote an $200 add bonus for website builder ecommerce plan but the MAIN PAGE never says is only for US and NEVER SAYS you have to spend more first. I is black promotion, not clear. I been spending here in domain 1000s on dollars for the las 10 years, now I feel scamed and I want to move all may domains in the near future. I need to be clear on your promotions.

Date of experience: March 13, 2023
Michigan
1 review
0 helpful votes
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Not bad
March 12, 2023

Not bad. No experience here, what so ever...and i'm putting a site together. That's impressive. I've got a ways to go but so far so good! A clearer way to access google workspace that I've already signed up for would be great, i seem to be stuck on that one!

Date of experience: March 12, 2023
Iowa
1 review
0 helpful votes
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Great way to get my company name out there at gobulladvertising.com and use this platform! Highly recommend web.com.

Date of experience: March 12, 2023
Iowa
1 review
0 helpful votes
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It's been a pretty quick way to put together a site!

Date of experience: March 12, 2023
Australia
1 review
0 helpful votes
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Very difficult to try build a business website, no real tips or guides just have to try figure it out myself.
If i had known i would not of paid for anything

Date of experience: March 12, 2023
South Carolina
1 review
0 helpful votes
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The site is quite difficult to navigate and design a simple website. I will not continue with this platform.

Date of experience: March 11, 2023
Louisiana
3 reviews
0 helpful votes
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Website is both a little confusing and slow to respond at times.

Date of experience: March 11, 2023
Massachusetts
1 review
0 helpful votes
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We have spent days trying to build our website and the website bundling tools never show up. I reinstalled my whole Apple operating system, deleted all caches and cookies, still nothing. The problem is on your end. I want to keep my domin connections press.org. I want my money back for the web hosting. I will go elsewhere for hosting.

Date of experience: March 11, 2023
GB
1 review
0 helpful votes
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Does exactly what is says on the box at reasonable and understandable pricing

Date of experience: March 11, 2023
Florida
1 review
0 helpful votes
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Privacy protection is not included in the price for the domain and support cannot be reached via phone which I found out after transferring my domain.

Date of experience: March 11, 2023
Kentucky
1 review
0 helpful votes
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I can't seem to maneuver to the things I need to do. I get emails telling me that my domain has not reached the age to transfer, but cannot tell why not. I get emails about my SSL certificate, but we cannot seem to resolve that. I am beyond frustrated.

Date of experience: March 11, 2023
Saudi Arabia
1 review
2 helpful votes
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They are group of scammers! I purchase domain and email but after I paid they asked me to pay more to get an email and domain active (even though I paid already for them). I can not remove my payment and customer agent said they even can not pause or delete my account. The only option they offer to disabled my subscription but it's a lie. They're keeping charge me without even I use this website.

Date of experience: March 11, 2023
Colorado
1 review
0 helpful votes
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Give Yourself time, it will come.
April 10, 2023

So far things seem to be OK. For someone that has little experience with computers, i have been able to get things working. Slowly but getting it done. Thanks...Jim

Date of experience: March 10, 2023
Alabama
1 review
0 helpful votes
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I have to keep calling to talk to someone whenever I want to do something new because the products are not added to the cart correctly.

Date of experience: March 10, 2023
Ohio
1 review
1 helpful vote
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All issues I've had were fixed within a timely manner, and they helped me through the problems at hand. Will definitely be recommending this service to others I know.

Date of experience: March 10, 2023
California
1 review
1 helpful vote
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I tried to renew my domains name 4 days in a row and your site kicked me out each time and deleted my domain today, only to charge me $200. This is how you treat your long standing customers. THIS COMPANY SUCKS

Date of experience: March 10, 2023
North Carolina
2 reviews
0 helpful votes
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I can never log in a upgraded to a business page and yet it wont let me add shop just keeps saying upgrade but yet it says im alrwady a business page on my website manager im very dissapointed and not to meantion the lack of custoer service i have still yet to get a hold of!

Date of experience: March 10, 2023
New Jersey
1 review
0 helpful votes
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Poor communication along with delays in developing a website.

Date of experience: March 10, 2023
California
1 review
0 helpful votes
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No live chat available
April 9, 2023

No live chat available. My cc expired and my email account was suspended without notice. Now i have to wait in a 1 hour chat cue to try to get my business email working again. Nighmare. I really need to find a better company

Date of experience: March 10, 2023