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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
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I have to sign out and back in again to get my email accounts setup. Ugh. :(
Photos moving around. Sections duplicate in the web editor. Software shuts down by itself.
Cost of domain registration doubled in one year without explanation!
Finding a name and purchase a domain was easy and fun
I thought Web.com would be a professional site and help me get up and running quickly and professionally with a Website. NOT SO - Expect a month or more and multiple mistakes along the way.
Not user friendly, very time consuming - customer service is only thru chat - need a customer service phone number to call to get a live person
The webmail update worked for a day, now I can't receive any email.
I should not have been charged for a domain that I was planning on cancelling prior to the due date. I was charged a full week PRIOR to due date. I expect it 100% refunded. I will contest with my credit card company. That is misuse of funds with a stored card.
REFERENCE: thecuckoocoop.com It still shows active and it should not as I was attempting to cancel and finalize the situation on 3/24. Chat online just doesn't always work for customers. 3/22/23 I was charged for 2 domains and on 3/24 charged for privacy for 2 domains. I had planned to see the other domain huntonthefly.com PLEASE remedy and correct this issue immediately as I have handled it all in a very timely manor.
Having difficulty setting up my page for months now
I am an American with a hidden physical disability seeking remedy from technical oversight and discrimination in the proper venue. I am an American with a hidden physical disability seeking reasonable accommodations in the proper venue. Unable to set up google workspace. Request webmaster manual set up or money back for non deliverable.
I've been building websites, since 1996. The tools a cumbersome, clumsy, and not as intuitive, compared to Adobe. I'm resorting to experimenting w/copy pasting HTML, to make things easier. Perhaps it is just my learning curve (Ok, Boomer!), but the frustration with inability to simply move, boxes around, is real.
Wordpress is not working as expected. Unable to work on my clients site.
But it's getting it first online store so yeah it's a bit harder for me.
I cannot understand how to log in, what are my username and password, how to manage emails etc
Even logging in is confusing. Finding how to edit my website is worse.
I keep getting email/bills but I cancelled this domain.
No real issues with the company. Always available and willing to help
I renewed my domains but one of them seems to not have been updated.
Works well, very professional help desk and fast help. Think I been with them for about 3 years now.
I continue to experience issues with my website having error 404.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members