NetworkSolutionsReviews 10,335

Ella P was outstanding. Shexwas able to complete my reorder in one call and very efficiently. Thx much. Confirmation of order received.

Today I had a very good agent helping me to renew 41 domains.
Her name is Erica, very knowledgeable and patient. Sincerely,
Amir

Lea did a great job helping me. I had multiple steps involving two accounts, relogging in, changing my password which I had to do twice because I messed up the first time. She was so patient, and knew just what to do to get back on track. She helped me with a second issue as well. Lea is a great asset to your team. It made me want to stay with Network solutions to get that quality of help.

AJ was great. He was patient while he helped us set up our new accounts on various devices. He was very understanding with all of our questions and helped make the process go smoothly. We were very happy to have worked with him!

I have sold my business recently, and called Adrianne B. (Network Solutions CSR) today to have my business Domain name not renewed as of its expiration date of 10-24-2025. I was promised this has been completed this afternoon, and that my business credit card would be credited back for those funds Network Solutions pulled from my account in advance!

I contacted NS to change the name server for our website and Cam helped me. She carefully guided me through the steps, was patient, and very courteous. It was a pleasure working with her and she is a consummate professional who clearly understands what it means to deliver first class customer service! Thank-you!

I have worked with Network Solutions for almost 20 years. They service my hundreds of domain names efficiently. The staff are smart, respectful, and efficient.

Arlene helped me to understand the technical aspect of what I called to find out about. It took some back and forth, but she was determined to understand what I needed. She was very helpful and I appreciate her care.

There was an issue with my account and a mystery renewal- my representative was able to quickly pull up the invoice, issue a refund, and anticipate the needs of other upcoming renewals. They offered suggestions that not only benefited my renewal process, but also offered a discount. Wonderful service- it was a quick call and my rep was very polite and friendly!

Lovely T. Was patient, and walked me through deleting one email address and adding two more. She explained the differences in the GB storage and reviewed my history of my legacy account. Well done Lovely.

Ella was patient, listened and communicated well. Ella was able to help me resolve account access / transfer issues that other Network Solutions team members were not able to resolve.

I called to cancel my remaining services and obtain a refund for a service which auto-renewed yesterday. I have retired and do not need any services. Lucy took care of that. Thank you Lucy!

Rey was very helpful in directing me to re-connect with my third domain. I had renewed two others and then had trouble finding my third which was under a different log-in. Rey guided me to change password and then open the account and make sure the account showed my recent two year renewal.

Cams C did a fabulous job reconnecting to my business web mail which was cancelled in early July.
I have spoken to many employees before and submitted my id info 3 times - but Cams C was the first to truely help me and I am most grateful to her!

Rob was very knowledgeable, patient, helpful. His suggestions were terrific, he understood what I was looking for in a domain. Great guy. Great customer service!

My experience was excellent - 5 stars. She walked be through the process and website so I can renew my domain and update our information.