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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
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There is no contact information available to reach someone at Domain.com
I want to cancel my account. Can someone confirm that I will not be billed again, please?
Thank you.
STOP ADDING BULL$#*! THINGS INTO SHOPPING CART BY DEFAULT. Show this feedback to the idiot who thought that was a great idea. I am going to transfer to another registrar, just because of this.
I am automatically being charged monthly for a site I cancelled, that it says I renewed in error
Just filled out the business profile for Simple SEO but nothing took. No option to save - data is not here. Waste.
Very confusing trying to connect domain to website missing dns server so pretty much just got scammed
Domains picked and registered by same user should be under one roof not under individual account
The having to refresh the cookies each time you go into your website. Also the domain program times out if you leave it it's own tab in chrome.
Other that I like it very much
So far, very happy i decided to try web.com which to transfer my current website.
Some steps take a lot of time to do. Such as choosing the font, you have to scroll down every time for each text that you put in.
I feel like I'm not a priority. I'm on hold a lot and it seems like you'd rather send me articles to read instead of managing my account with and for me. I did what you asked of me and I paid you your price. I'm not tech savvy and was promised I'd always have help. Sending me an article isn't what I exprected. I'm disappointed and wouldn't recommend this service to anyone.
I sent in a copy of your terms of service with highlights of 3 places I felt your policy allowed for the refund I requested. Your representative Jordan promised me a refund and then your representative Moorthi said no.
We are talking about a small amount ($21.99) compared to the client good will involved. If you are not willing to stand by your terms of service or the word of one of your representatives, I question the ethics of your company as a whole.
It took 10 tries with 2 different credit cards, 2 browsers, 1 incognito browser, and a 45-minute chat to get the site to accept my (very valid) payment and to process the domain puchase,. PLUS it registered the wrong type of domain --.online instead of.com, which I requested. And NOW I'm getting an email with another error message.
I like that it is easy to read and see. Only I would like more explaining about how to use the site.
Great so far but all of our emails went down today
I encounter too many problems; often the mail doesn't work!
I find it difficult to link the website to google analytic, and writing a blog post in my blog section too, generally the user experience is poor.
I can not understand this domain site. I have paid for the business plan and it seems I can not access the page to update or edit my domain. I keep pushing the Live Chat blue button but it seems to be a corrupt link because nothing happens. I have had so many problems with this site and have never been able to access the domain ever since I first joined this site! I hope someone can contact me immediately because I am needing this issue resolved as soon as possible. It's already really expensive to just pay for a domain name and not be able to access it after first starting it in the first place.
The manage my website or build my website buttons aren't working. It just keeps spinning and I can't use the website to manage my domain at all. Every other website is working
So far the instructions I received in an email on how to change the data in my WHOIS information has been accurate.
Simple tasks such as uploading or drag and drop photos or videos do not work.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members