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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
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When i logged in it gave me all code... three times not sure why
Very difficult to use, unable to get some problems resolved
Very good, but had some trouble logging in with my domain, had to login with username instead, aswell as my emails ended up in the spam inbox, but overall good!
Your site is very hard to navigate! It's also impossible to use a pro password program because your popup blocks the password key. There's no clear way to go to the search for a new domain name once I'm in the site.
No idea what I have paid for since everything is trying to charge me more.
Everything is coming out good on the website but they builders never write about the changes and update and I always have to call them and push them to do the items needed to complete my website.
I purchased the website as well and it won't load when I click "Build" just keeps saying it's loading.
Login in is slow email or control panel like it takes forever
I have the constant issue when trying to log back to WEB.COM that says my credentials are invalid but once I open a new window and log back again with the same exact credentials it goes through no problem.
Mix up names and not made easy to navigate through it.
Brand new at this and very confusing but it is not the site it is me!
Why did you not notify me when my domains were going to expire becaus the payment method was not working?
I'm having difficulty to use my new email and connect I choose the one from Google and I could not connect. It's not so easy actually.
THIS IS SUCH AN EASY PROCESS...COMPARED TO ALL OF THE OTHER SMALL BUSINESS PROCESSES THAT A SMALL BUSINESS OWNER HAS TO ENDURW THROUGH TO GET THIER COMPANY UP AND RUNNING!
KJ Sams :))
I need help with setting up my professional email and when I chatted for help yesterday, it was the slowest service I've ever received. The guy took forever to reply to me, kept responding to me using scripts (so rude and unprofessional), he clearly did not care about my issue and the fact I need help. This is the worse website for help.
Didn't get the info that my username wasn't just my domain name, which caused a problem logging in. Also, the SSL hasn't gone through in almost 24 hours, so my site still shows as unsecure.
My phone number is not being accepted and i've reached out multiple times nothing has been done about it
Adding items I don't need for free to then later auto renew and charge me isn't nice.
You did not take my american express card. I was not able to get any help and support from you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members