Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Good over all. A little hard to ck out with all the auto add ons.
Ajith was worthless and Vishal got rid of me as soon as possible when I contacted them for live chats.
Good but a little tricky to navigate. Product is great
I made a typo error when registering my domain. I connect with your service ASAP and didn't receive any help.
Entered new billing information and still the domain expired. You guys suck
Terrible i can't even get an email which i paid for
Cannot verify or access my domain after purchasing. Verification email will not send
Admin email password was never setup so when I try to log in the admin account THERE IS NO PASSWORD!
Very bad service. 6 days past, I still did not get domain validation, support keeps silence and does not do anything helpfull to solve the problem
Hard to find what I'm looking for which is the A record
Absolutely no support. Tried using chat with agent, window disappears
I always receive 5 Star Services! I highly recommend web.com especially their SEO Ignite program!
I type collaboratenow.org and there is a website and its not mine, and I haven't received my validation email yet
Its really easy and i loved how fast it is working
Could offer more options for beginners the format is simplified which i appreciate.
Thank you for asking my comments
MY PAYMENT CONFIRMATION 08/30/2023, emailed you earlier ns3.youchoose.com.au
ns4.youchoose.com.au
Please update asap! Annette Boot Australia, please confirm!
First Time I tried your company. I hope I find it excellent.
My web store which i built on my domain did not appear yet on the web, and I do not know the reason.
Confusing site. Hard to cancel. Use another provider.
Answer: We are located in Australia and trying to make contact is virtually impossible. They don't respond to emails, Calling them is an expensive international phone call, The time zone is completely different so I had to call at some ungodly hour of the morning, they are not friendly and find dealing with customers a big pain. They offer no real value and have no idea of what customer service is.
Answer: I had to ring my credit card company and get them to stop the payment
Answer: I was working with a consultant from the Small Business Development Center when I began my business. She advised me to register my LLC and then to go to Register.com to buy the domain name before anyone else could. Later on, she suggested Register when I was looking for hosting.
Answer: Hey there Mira - if you call into our customer support lines at 1-866-655-7679 we'd be happy to help!^MB

