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NetworkSolutions

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.


networksolutions.com
Founded in 1997
Jacksonville, FL, United States
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NetworkSolutions Reviews Summary

The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 5 days

We monitor reviews for authenticity

California
2 reviews
0 helpful votes
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Good over all
September 6, 2023

Good over all. A little hard to ck out with all the auto add ons.

Date of experience: September 6, 2023
Texas
2 reviews
0 helpful votes
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Ajith was worthless and Vishal got rid of me as soon as possible when I contacted them for live chats.

Date of experience: September 6, 2023
Zambia
1 review
0 helpful votes
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Good but a little tricky to navigate
September 6, 2023

Good but a little tricky to navigate. Product is great

Date of experience: September 6, 2023
Canada
1 review
0 helpful votes
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I made a typo error when registering my domain. I connect with your service ASAP and didn't receive any help.

Date of experience: September 6, 2023
Illinois
1 review
0 helpful votes
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Entered new billing information and still the domain expired. You guys suck

Date of experience: September 6, 2023
Australia
1 review
0 helpful votes
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Terrible i can't even get an email which i paid for

Date of experience: September 6, 2023
Australia
1 review
0 helpful votes
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Cannot verify or access my domain after purchasing. Verification email will not send

Date of experience: September 5, 2023
Texas
1 review
0 helpful votes
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Admin email password was never setup so when I try to log in the admin account THERE IS NO PASSWORD!

Date of experience: September 5, 2023
Armenia
1 review
0 helpful votes
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Very bad service
October 5, 2023

Very bad service. 6 days past, I still did not get domain validation, support keeps silence and does not do anything helpfull to solve the problem

Date of experience: September 5, 2023
Massachusetts
1 review
0 helpful votes
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Hard to find what I'm looking for which is the A record

Date of experience: September 5, 2023
Canada
1 review
0 helpful votes
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Absolutely no support
October 5, 2023

Absolutely no support. Tried using chat with agent, window disappears

Date of experience: September 5, 2023
Florida
1 review
0 helpful votes
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Always 5 Star at Web dot com!
September 5, 2023

I always receive 5 Star Services! I highly recommend web.com especially their SEO Ignite program!

Date of experience: September 5, 2023
California
1 review
0 helpful votes
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Excellent Support
September 4, 2023

The support representative was able to help me resolve my issue.

Date of experience: September 4, 2023
Massachusetts
1 review
0 helpful votes
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I type collaboratenow.org and there is a website and its not mine, and I haven't received my validation email yet

Date of experience: September 4, 2023
Bulgaria
1 review
0 helpful votes
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Its really easy and i loved how fast it is working

Date of experience: September 4, 2023
California
1 review
0 helpful votes
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Could offer more options for beginners the format is simplified which i appreciate.
Thank you for asking my comments

Date of experience: September 3, 2023
Australia
1 review
0 helpful votes
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MY PAYMENT CONFIRMATION 08/30/2023, emailed you earlier ns3.youchoose.com.au
ns4.youchoose.com.au
Please update asap! Annette Boot Australia, please confirm!

Date of experience: September 3, 2023
Texas
1 review
0 helpful votes
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First Time I tried your company
September 3, 2023

First Time I tried your company. I hope I find it excellent.

Date of experience: September 3, 2023
Egypt
1 review
0 helpful votes
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My web store which i built on my domain did not appear yet on the web, and I do not know the reason.

Date of experience: September 3, 2023
Pennsylvania
3 reviews
5 helpful votes
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Confusing site
October 3, 2023

Confusing site. Hard to cancel. Use another provider.

Date of experience: September 3, 2023