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NetworkSolutions

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.


networksolutions.com
Founded in 1997
Jacksonville, FL, United States
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NetworkSolutions Reviews Summary

The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 5 days

We monitor reviews for authenticity

Colorado
2 reviews
0 helpful votes
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My website is forbidden
October 14, 2023

My website is forbidden. Just paid for it and cant use it

Date of experience: September 13, 2023
Connecticut
1 review
0 helpful votes
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The site is slow and problem solving is appearing to be a hassle. I thought this was godaddy.com

Date of experience: September 12, 2023
Arizona
1 review
1 helpful vote
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You keep adding stuff I did not ask for like an additional domain. Not just the up sales. Finding it difficult to buy exactly what I want. Difficulty navigating also.

Date of experience: September 12, 2023
Utah
1 review
0 helpful votes
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A little confusing but I'm still a beginner in all of this so everything is pretty confusing anyways.

Date of experience: September 12, 2023
Colorado
1 review
0 helpful votes
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Good search site but I noticed if I type in a possible domain name more than twice, it suddenly becomes a premium domain that costs thousands of dollars. Not cool.

Date of experience: September 12, 2023
South Carolina
1 review
0 helpful votes
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Very confusing & difficult to use switch from godaddy because this site sounds more professional but sorry I did

Date of experience: September 12, 2023
California
1 review
0 helpful votes
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I haven't found out whether you offer multi factor authentication.

Date of experience: September 11, 2023
North Carolina
1 review
0 helpful votes
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I'm just having trouble publishing the website for the first time.

Date of experience: September 11, 2023
Australia
1 review
0 helpful votes
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The price is very competitive, and the process of creating the domain is easy, but it is difficult to find instructions on how to transfer the domain.

Date of experience: September 10, 2023
Texas
1 review
0 helpful votes
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I feel that the continued registration of domains is antiquated.

Date of experience: September 10, 2023
California
1 review
0 helpful votes
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Solid Platform!
September 10, 2023

Solid Platform! Your Customer Services is "TOP GUN!" The 24/7 Tech Support, and Instant Chat is Excellent! I was able to transfer some Vital URL's from my former unstable and untrustworthy Registrar at 3am sometimes 4 and your Agents take care of business with facilitating patient instructions to me in a user friendly format.

Date of experience: September 10, 2023
West Virginia
1 review
0 helpful votes
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I created the domain and paid for it on 9/7/23 and I am still showing pending as far as setting up the domain. I am not understanding what is taking so long.

Date of experience: September 10, 2023
California
1 review
0 helpful votes
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First time to all of this and i feel like a child could understand it, and i mean that in a good way for you guys and a bad way for me lol

Date of experience: September 9, 2023
Florida
1 review
0 helpful votes
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Frist I was driven here when I was looking for Godday and now this site is so confusing that is not helping

Date of experience: September 9, 2023
Colorado
1 review
0 helpful votes
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Very easy to do the all process, easy to understand

Date of experience: September 9, 2023
Texas
1 review
0 helpful votes
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My husband is graciously teaching me how to navigate the website builder so I can write a blog once a week or more to those who need encouragement in this world.

Date of experience: September 9, 2023
Minnesota
1 review
0 helpful votes
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Have been trying to cancel my subscription. I have emailed etc and still getting billed monthly.

Date of experience: September 9, 2023
Egypt
1 review
0 helpful votes
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Good experience
September 8, 2023

It's a very good web. I liked their services and I recommend it to any person.

Date of experience: September 8, 2023
Singapore
1 review
0 helpful votes
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I lost some of my hype because of the 1 day confirmation process

Date of experience: September 8, 2023
Virginia
1 review
0 helpful votes
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Webmail not so user friendly and don't know how to improve the rate, hot to fix SPF

Date of experience: September 8, 2023