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NetworkSolutions

4.1

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From the business

Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.


networksolutions.com
Founded in 1997
Jacksonville, FL, United States
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NetworkSolutions Reviews Summary

The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 5 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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No problem
October 9, 2023

It's all ok. Glad I have a website I was able to do my website without any problems. I

Date of experience: October 8, 2023
GB
1 review
0 helpful votes
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It's a passable host but I don't like the repeated hard sell for other products and I don't like the way the server comes and goes. I've had a few other issues (not able to uoload pics etc), but it *is* a fairly decent host overall.

Date of experience: October 8, 2023
California
1 review
0 helpful votes
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I had a previous website that you deleted without adequate warning that worked well both when viewed on a computed screen or on a cell phone. After paying you thousands of dollars to re-create the content of my previous website, I find it unreadable when I try to see it on my cell phone. This just seems outrageously incompetent.

Date of experience: October 8, 2023
Rhode Island
1 review
0 helpful votes
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My 3-4 experiences with tech support were terrible. The first experience was very nice but incorrect. We will see if my last experience today was correct.

Date of experience: October 8, 2023
Colombia
1 review
0 helpful votes
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It makes it complicated, and there is no live support available.

Date of experience: October 8, 2023
Arizona
1 review
0 helpful votes
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Easy
October 8, 2023

The site was easy to use and the prices were reasonable. I would refer the site to a friend.

Date of experience: October 8, 2023
Florida
1 review
0 helpful votes
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You auto renewed my ssl without any warning on a defunct website with no option for refund. I will be moving all my customers away from domain.com

Date of experience: October 8, 2023
South Africa
1 review
0 helpful votes
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I'm trying to see if my domain is active without any joy

Date of experience: October 8, 2023
Liberia
1 review
0 helpful votes
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No improvement in my business
October 8, 2023

I have spend lots of money with Web. Com. But it didn't make any difference or improved my business in any way

Date of experience: October 8, 2023
Texas
1 review
0 helpful votes
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Terrible service
November 6, 2023

Just terrible help seemed aggravated any questions I may have asked. Was not helpful at all

Date of experience: October 7, 2023
New Jersey
1 review
0 helpful votes
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I called Network Solutions, which was my host for over 15 to 20 years. I called them to build a landing page should've taken 7 to 10 days 14 days at the onset. It's been months and months and months that there was an issue. I couldn't transfer my Google account to every every step of the way. It was either a Network Solutions, Whole Web.com, and everybody works independently. No one knows what the other persons doing. There's no account executive there's no paper trail to see everything that was done. Your company is horrible. How do I not started with you I would never never recommend everything that I've done it's just disgusting. It's very nerve-racking. I'm an old man I shouldn't be having to go through this.

Date of experience: October 7, 2023
Canada
1 review
0 helpful votes
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I'd like to make a website but it isn't easy to find a way to do so

Date of experience: October 7, 2023
South Africa
1 review
0 helpful votes
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I had several access issues issues with my account so far. I took me time to resolve the issues.

Date of experience: October 7, 2023
Hungary
1 review
0 helpful votes
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I wanted to register a domain, which was free. I added it to the cart, but system wanted me to buy an other domain (a shorter version found in the cart). I tried to register the original domain again, but system that time said, it is already taken. All these happened within 1 minute. It looks that the domain I wanted was quickly (maybe automatically) taken for the purpose, that I can buy it later with a high price.

Date of experience: October 7, 2023
Washington
1 review
0 helpful votes
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Got with impression as listed with a matching email and i have no link or way to log into it

Date of experience: October 6, 2023
Florida
1 review
0 helpful votes
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No number to call. You have to text them. When you tell them you want to cancel suddenly their text does not work anymore.
I'm writing to the BBB next. This company is a scam!

Date of experience: October 6, 2023
Pennsylvania
2 reviews
4 helpful votes
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This is the absolute worst hosting platform I have ever had the displeasure of interacting with. Their service doesn't work at all and when you try to fix this they tell you that you can pay them to help you OR pay Wordpress to troubleshoot it.
They don't have a c-panel so GOOD LUCK getting anything meaningful done.
Their customer service is so slow that you either give up or just call them.
Go with ANY OTHER provider, or have fun throwing your money away.

Date of experience: October 6, 2023
GB
1 review
0 helpful votes
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Just finding it quite difficult to switch off auto-renew

Date of experience: October 6, 2023
California
1 review
0 helpful votes
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Discrimination, harassment customer right, money winding, this is horrible service
Create fake action at th account to make fake service the charge fees - absurd, all service are scandalous and outstanding treaters, not for comments verbal!

Date of experience: October 5, 2023
Uruguay
1 review
0 helpful votes
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It is frustrating to choose your company. I spent a few weeks logging in to my account. Thank God I finally logged in.

Date of experience: October 5, 2023