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Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
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It's all ok. Glad I have a website I was able to do my website without any problems. I
It's a passable host but I don't like the repeated hard sell for other products and I don't like the way the server comes and goes. I've had a few other issues (not able to uoload pics etc), but it *is* a fairly decent host overall.
I had a previous website that you deleted without adequate warning that worked well both when viewed on a computed screen or on a cell phone. After paying you thousands of dollars to re-create the content of my previous website, I find it unreadable when I try to see it on my cell phone. This just seems outrageously incompetent.
My 3-4 experiences with tech support were terrible. The first experience was very nice but incorrect. We will see if my last experience today was correct.
It makes it complicated, and there is no live support available.
You auto renewed my ssl without any warning on a defunct website with no option for refund. I will be moving all my customers away from domain.com
I'm trying to see if my domain is active without any joy
I have spend lots of money with Web. Com. But it didn't make any difference or improved my business in any way
Just terrible help seemed aggravated any questions I may have asked. Was not helpful at all
I called Network Solutions, which was my host for over 15 to 20 years. I called them to build a landing page should've taken 7 to 10 days 14 days at the onset. It's been months and months and months that there was an issue. I couldn't transfer my Google account to every every step of the way. It was either a Network Solutions, Whole Web.com, and everybody works independently. No one knows what the other persons doing. There's no account executive there's no paper trail to see everything that was done. Your company is horrible. How do I not started with you I would never never recommend everything that I've done it's just disgusting. It's very nerve-racking. I'm an old man I shouldn't be having to go through this.
I'd like to make a website but it isn't easy to find a way to do so
I had several access issues issues with my account so far. I took me time to resolve the issues.
I wanted to register a domain, which was free. I added it to the cart, but system wanted me to buy an other domain (a shorter version found in the cart). I tried to register the original domain again, but system that time said, it is already taken. All these happened within 1 minute. It looks that the domain I wanted was quickly (maybe automatically) taken for the purpose, that I can buy it later with a high price.
Got with impression as listed with a matching email and i have no link or way to log into it
No number to call. You have to text them. When you tell them you want to cancel suddenly their text does not work anymore.
I'm writing to the BBB next. This company is a scam!
This is the absolute worst hosting platform I have ever had the displeasure of interacting with. Their service doesn't work at all and when you try to fix this they tell you that you can pay them to help you OR pay Wordpress to troubleshoot it.
They don't have a c-panel so GOOD LUCK getting anything meaningful done.
Their customer service is so slow that you either give up or just call them.
Go with ANY OTHER provider, or have fun throwing your money away.
Just finding it quite difficult to switch off auto-renew
Discrimination, harassment customer right, money winding, this is horrible service
Create fake action at th account to make fake service the charge fees - absurd, all service are scandalous and outstanding treaters, not for comments verbal!
It is frustrating to choose your company. I spent a few weeks logging in to my account. Thank God I finally logged in.
Answer: We are located in Australia and trying to make contact is virtually impossible. They don't respond to emails, Calling them is an expensive international phone call, The time zone is completely different so I had to call at some ungodly hour of the morning, they are not friendly and find dealing with customers a big pain. They offer no real value and have no idea of what customer service is.
Answer: I had to ring my credit card company and get them to stop the payment
Answer: I was working with a consultant from the Small Business Development Center when I began my business. She advised me to register my LLC and then to go to Register.com to buy the domain name before anyone else could. Later on, she suggested Register when I was looking for hosting.
Answer: Hey there Mira - if you call into our customer support lines at 1-866-655-7679 we'd be happy to help!^MB

