NetSpendReviews 435

Don't trust them don't even try to get a net spend card because they will scam you and they will not give you a refund they just played game with you they are a fraud for stealing for me, and not giving me a refund on my money back I have all the proof off it in is really one months pass without my refund so please be careful with netspend

First the card only works once or twice then you will have to withdraw money from ATM.Poor customer services when you go to the store they freeze the account every single time,and that is when you can use the card because the card never works.Just the worst card services ever.I wont even rate this company a 1 star.

I had Netspend for over 6 years. One day they decided to close my account down and say that they could not verify me. No a month letter I still have not received my refund for my money. Ive called everyday to see where's my refund keep getting a different answer and no one can give my a number to talk to the place that process the check. Also I can't even speak to anyone that talk English. Worst experience every!

I filed a dispute because someone took money out of Mt account and the denied my claim trust me your money isn't save here the policy says they will give previsonal credit but they lie look them up on Google there's already claims and lawsuits I will be bringing this to a higher up attention IL going to take action... scams!

I hate net spend I was double charged for something and when I have tried to get my money back they argued with me and I wouldn't suggest them to my worset enemy. They charge to much to use there service

I made two consecutive withdrawals for $300. Netspend charged me for 3! $900 was withdrawn in error.

Please be aware they are scamming people out of their money i put $140 on this card and they put a block on it for fruad and want me too send my social sercurity card birth certificate and proof of resident why? Bottom line they are scamming!

My MiL gave us a Netspend card a few years ago. I assumed it had a balance - as it was a Christmas gift. I called to activate it, and they wanted my name, address, phone # and email. I asked why - to verify me. Then they asked for my SSN. No, you are NOT getting my SSN for a freaking gift card. They said ok, the card is now frozen. If you don't provide SSN, we can't verify you. Fine I don't need the $50 in exchange for giving you access to my private data. Since when do I need to verify my ID for a fkn gift card?!

I got one of these when NetSpend was partnered with MLB. Big big mistake! Twice in less than two years I would get completely locked out of the app with no explanation, only to found that some scammer had called in an accessed my account. Somehow these people allowed that person to put in a different address and phone number! Seriously, who maintains the fraud department? Not once, but twice! The account balance dwindles like a leaky pipe. Complete waste of money.

My mother passed in March and I called to see what to do to take out the money and close her account. They told me what to send in and I complied with everything. Then when I call to get an update they tell me I need to send the same documents in that I have already sent in. Also each time I tesend them in, they say I have twenty days for the legal team to check the account out and proves the check. We started in April and now they telling me in June once again that it's gonna take twenty more days for them to check and process the account! This is RIDICULOUS!

I put $300 on a prepaid card...Told I could use it...Said only option I had was that they would refund me in 10 business days...They were very rude and not helpful at all

I had dis viza gif card from my bro for a lees 1years and ain't bin able to use cuz when I tried to ativat it, thes playas be like (probs from overses like chynuh or indyuh or rushuh or indoneezuh, afrikuh) want all yall info soc sec, dob, lisnse, shoe size...nah aint doin it...uber sketch, breh. DON du it I wud giv it zeeero star ratting :(

My card was stolen and they refused to help lost over $1000.00 They shoud cease to exist as thugs can use your card and will not help get your money. They dismiss you when you call, just call back 14 days later.

THIS. COMPANY IS. NOT. HONEST. MY HUSBAND. PASSED. AWAY. ON. MARCH. 2.2023. HE. HAD AVAILABLE. FUNDS. IN. HIS. ACCOUNT. WITH. NETSPEND. I. CONTACT. THIS COMPANY. SEVERAL TIMES. ONLY. TO GET. THE. RUNAROUND. THROUGH. THEIR. ADVISEMENT. THEY. TOLD. Me. To. Contact. The. IRS. AND. THE. SOCIAL. SECURITY. OFFICE. I'M. LIKE. WHY. I. DID. THEY. BOTH. WAS. UNDERSTANDING COMPANY. THE. IRS. AN. THE SOCIAL. SECURITY. OFFICE. THEN. I. CALL. NETSPEND. BACK. EACH. TIME. THEY. GAVE. ME. DIFFERENT ANSWER. LOOK. I'M. A. GRIEVING. WIDOW. AND. I. ONLY Wanted. My. Husband. Funds. To. Take. Care. Of. His. Final. Expenses. I. Will Not. Recommend. This. Company. To. Anyone. This. Company. Is. An. Inconsiderate. Business. Thanks. Mrs. Levins

Net spend is a scam I went to take 40.00 out of the atm when there was 48.00 in there. They declined the the transaction then they credited my card for 43.50, and charged me 1.00 for a decline fee plus charged me 2.95 for a cash withdrawal that I was declined on when there was more than enough for the fourty dollars. The place is a scam that creates extra money by declining transaction and keeping the fee.

I put $100.00 and then another $40.00 on a NetSpend card and now they won't respond to me via phone, text or email. I guess they think they can just keep my money and I won't do anything about it. I don't care how much I have to spend hiring a lawyer, I'm not going to let them get away with this.

I have checking account through Capital One and they are outstanding! I got title loan to pay off all my credit cards and the company gave me a Netspend card. What a nightmare! The company should be illegal in America! Awful everything! Stay away from this company!

I bought it at a drugstore 2 years ago. Used it very little. "Inactivity fees"? Not properly disclosed
If they were honest, they would have made these fees very clear in bold print on the package

I received email notification from Netspend to give them a call on my account. I call them and they inform me my account has been closed. I ask them, have I done anything against bank policy or is there a negative balance on my account? They answer no and that my account was in good standing. They inform me to protect my identity and my SSN they tell me my account has been closed. They further tell me my identity has not been confirmed so my account has been closed. I am very very confused as I have done nothing wrong and customer service is a time toilet. Stay away from Netspend and their fess are ridiculous.