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Netflix

2.8

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Netflix Reviews Summary

The company has a mixed reputation, with some customers appreciating its extensive library of content and user-friendly interface, which enhances the viewing experience. However, numerous complaints highlight significant dissatisfaction with rising subscription costs, technical issues like slow loading times, and customer service inadequacies. Many users express frustration over billing problems and the perceived decline in content quality, particularly regarding Netflix originals. Overall, while the platform remains popular for its variety, the growing concerns about service reliability and customer support suggest a need for improvement to retain loyal customers.

This summary is generated by AI, based on text from customer reviews

service
281
value
279
shipping
112
returns
117
quality
258

We monitor reviews for authenticity

Georgia
10 reviews
22 helpful votes
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I love Netflix!
February 15, 2015

I love Netflix! I feel it is great value for the cost. Netflix is more movie oriented that it is TV show oriented and that is fine by me. If I need my fix of favorite current TV shows, that's what Hulu plus is for.

Date of experience: February 14, 2015
Florida
3 reviews
1 helpful vote
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My day is never complete without surfing your web! Very good stuff!

Date of experience: February 12, 2015
GB
14 reviews
11 helpful votes
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Lots of film and documentaries to watch, and i love the nordic noir stuff on :) complete google tv eyes

Date of experience: February 12, 2015
New York
7 reviews
2 helpful votes
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Price raise and service cutbacks relegates to being in stiff competition with less known black market internet streamers. Why pay for commercials when you can have them pay for you?.!

Date of experience: February 12, 2015
New York
12 reviews
23 helpful votes
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NETFLIX IS AMAZING!
February 9, 2015

NETFLIX IS AMAZING! AN ENORMOUS LIBRARY OF MEDIA INCLUDING; TV SHOWS, MOVIES, DOCUMENTARIES FOR ONLY $8.00 A MONTH.

EVERYONE IN YOUR FAMILY CAN SHARE ONE ACCOUNT WITH ONE PASSWORD AND TAKE IT WITH THEM WHERE EVER THEY GO; DORM, CAMPING, VACATION WHERVER THERE'S A WIFI CONNECTION.

THEIR SELECTION IS SO GINORMOUS YOU CAN EASILY USE IT TO REPLACE YOUR CABLE, BUT YOU'LL STILL NEED WI-FI.

Date of experience: February 9, 2015
Canada
2 reviews
1 helpful vote
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I'd give it a 5 if it weren't for Canadian content being limited! Still an awesome product!

Date of experience: February 7, 2015
Virginia
6 reviews
20 helpful votes
Follow m-a f.
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My life revolves around netflix! LOL i love their original movies! I do the streaming and the dvds in the mail. Have only had three problems in 16 years. That is pretty great, i think! And their customer service could not be more helpful!

Date of experience: February 7, 2015
GB
5 reviews
6 helpful votes
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You get what you pay for you feel like you've seen everything after a few month

Date of experience: February 3, 2015
Georgia
11 reviews
1 helpful vote
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Would like to see some newer movies and tv shows on here. Love the netflix original shows

Date of experience: February 2, 2015
Ohio
22 reviews
27 helpful votes
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Netflix is a great tv and movie site. So many selections to choose from you will never get bored. The price per value is a great bargain. I also enjoy the option of requesting videos through the postal. Also online i can rate titles so they can better suggest selections they know i will just love. What more can you ask from a company? I completely adore this company.

Date of experience: February 2, 2015
Germany
2 reviews
2 helpful votes
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Netflix changed my life!
February 2, 2015

Netflix changed my life! Started watching so much more cool stuff. I think the price is right on too, I love the exclusives such as bojack horseman! Keep up the good work guys.

Date of experience: February 2, 2015
New York
5 reviews
23 helpful votes
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I've had Netflix longer than I can remember. Every now and then they throw some good movies on there. Also they have some classic shows you can binge watch during snowy or rainy days.

When you have a shared account, you can have different profiles for each person you share with. However, everyone has different tastes and the technology still isn't updated where each profile can have their own tastes. I know it's extra leg work and if someone really wants their own personalized Netflix then they should just have their own account. Or they can offer that feature at a slightly higher price for families that share accounts.

The streaming is the only option that I use on Netflix. I just can't trust myself to efficiently send DVDs back at a reasonable time.

Overall, more recently Netflix has stepped up their game with the addition of Friends and The Interview. If they continue to negotiate harder for better movies and shows, they can get to 5 stars.

Date of experience: February 2, 2015
California
4 reviews
2 helpful votes
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I like my netflix but I wish they had more to choose from. Some titles can only be watched if you have dvd sent to your house, like True Blood. I have streaming so that title is unavailible to me.

Date of experience: January 30, 2015
Texas
2 reviews
1 helpful vote
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Netflix is excellent you can't beat the price of under $10 to have huge assortment of movies.

Date of experience: January 29, 2015
Washington
6 reviews
4 helpful votes
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Was able to cancel my cable because of you guys Thanks

Date of experience: January 28, 2015
Arizona
3 reviews
2 helpful votes
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I love NETFLIX i will never have cable in my life as long as netflix is still running and if it ever shuts down i'll rally the entire country to protest in the streets until we get our most beloved and addictive thing back in our lives!

Date of experience: January 26, 2015
California
103 reviews
548 helpful votes
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I had Netflix for several years on my iPad before I switched to another movie site. Netflix had NO relatively recent movies at all. Neither does this other site. It was OK, but not impressive. It was just "OK".

Date of experience: January 25, 2015
Colorado
5 reviews
3 helpful votes
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I will never forgive their previous business tactics but they are crippling the tv giants which i love. I am very happy with whats provided and the layout is clean and helpful to navigate the an overwhelmingly large amount of content available.

Date of experience: January 24, 2015
Illinois
7 reviews
2 helpful votes
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Netflix is good but their predictions based on what I have watched doesn't always match. Although it is a good an affordable service.

Date of experience: January 24, 2015
Pennsylvania
5 reviews
1 helpful vote
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What would I do without Netflix? I actually stopped watching television after I subscribed to Netflix. I don't mind watching seasons late, being a busy person I find binge watching enjoyable. Although, the movie selection for streaming is not always so current, the DVD plan is current as well as affordable. The DVDs come in a speedy fashion, generally only a day. I will continue to use Netflix as long as it offers shows like The Vampire Diaries, Gossip Girl, Lost, X-files, and other shows I enjoy.

Date of experience: January 22, 2015