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The company has a mixed reputation, with some customers appreciating its extensive library of content and user-friendly interface, which enhances the viewing experience. However, numerous complaints highlight significant dissatisfaction with rising subscription costs, technical issues like slow loading times, and customer service inadequacies. Many users express frustration over billing problems and the perceived decline in content quality, particularly regarding Netflix originals. Overall, while the platform remains popular for its variety, the growing concerns about service reliability and customer support suggest a need for improvement to retain loyal customers.
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I travel a lot and Netflix is always very handy to have to keep up on my shows, they are getting better at updating it with better shows as well.
Tem poucos filmes, poucas séries
Me decepcionei muito com essa empresa
Tenho esperança de melhorar
Mas vamos ver no futuro
They Always something to watch! And They have some great original series that We enjoy watching! Also has great new movies for the whole family to enjoy!
What did I do before I joined Netflix? Really, it is amazing! Just finished Better Call Sal, now approaching House of Cards.
If you're looking to use Netflix to watch newly released movies, it's not the place. Most titles I have searched for (I. E. 2012 and was made in 2012), Netflix does not have. You have to sign up for the mail CD program to watch the most popular movies. Netflix is the place to go if you're looking for trashy movies that have never been heard of before or really old movies that you can watch for free on regular TV. Why don't they combine the CD mailing and streaming services into one and charge more money?
If you're looking to use Netflix to watch movies or newly released movies, it is not the place. Most titles I have searched Netflix does not have. They are always adding & removing movies too which is frustrating when you go to watch one of the FEW good movies they have & it is no longer there. However, I have always loved Netflix for watching tv shows. I have used it to binge watch series & watch series that are no longer on the air. Unfortunately now I am considering cancelling my Netflix subscription altogether as they have removed several tv series I have always gone to them to watch, & they are going to continue removing tv shows and movies. Netflix is the place to go if you're looking for absolutely trashy movies that have never been heard of before, and the few good tv shows it has left before they remove those too within the next couple months. Not a fan.
You are really the best. I can't imagine my life without its tv shows. I watch them everyday, it makes me to relax
Very disappointed that a error in billing was not corrected. They don't email you with billing charges if you are using a gift card, so there is no way to catch an error till the card is used up. They refused to refund, saying it was my fault however I believe it was their free trial that picked the default program. Not fair!
I've been a Netflix customer for about 10 years. I am disabled and mostly housebound, so I have to rely on home entertainment. But I don't have money to spare so things like Sky are beyond my budget. Netflix offers a phenomenal amount of content for just a few ££s a month. The platform they use is stable, the quality is good. They have a nice range too... films, box sets, documentaries, comedy etc. With the awful choice on freeview, I would go nuts with my Netflix!
I had Netflix for some time and about 3 months ago I cancelled my account since both of my children are out to college now. I was just checking my credit card statement and surprisingly I found charges from Netflix twice i the same month i cancelled. When I call customer service of course they told me someone in the household sign back in and reactivated the account and that i should have change my password at the time of cancellation. Maybe if they have said it then i would have done that. And of course they don't offer any kind of reimbursement to loyal customers. So for that reason i give them 1 star. And will not come back.
I've been with Netflix since it started, and have never regretted it. I have recommended this service to many friends and associates..
Cant wait for another Black Mirror season to come out! Besides - great selection of movies - literally thousands of them available at any time. Amazing :)
I've had Netflix for about 6 months was hoping it would be a lot of good movies at first it was but it seems like it's still the same movies up there don't get me wrong there's one or two new movies here and there that they put up but for the most part it's all the same selection all the same stuff was hoping for a little bit more I think this month will be my last month
I used to like Netflix earlier but nowadays I'm not finding any good stuff on it. They need to add few good movies.
Within a month of being with netflix I have already got bored of non up to date movies and doctor who and call the midwife are missing episodes which were aired 2 years ago so can't keep up to date with shows I like to watch.
More up to date decent movies on Now TV and Amazon prime but Netflix is the only one with good tv shows but like I say they aren't up to date.
I really enjoy watching netflix. I've took subscription and I did not regret it. Finally I have somethin' to kill my time.
Some good: Dvd selection
Some bad: Streaming selection
Some ugly: New rating system that uses an algorithm to rate movies by which it
Determines my preference
Solution: Rate using customer evaluations; then I can select with confidence.
I watch netflix every day and I enjoy their content but there is no possibility to save their movies on device for watching the video offline or to control the quality of the video:/
One more thing that should get fixed is the Costumer service. I waited around a week until I got an answer.
Check it out... it's good some good stuff on there.
It's def. Not the be all and end all... but it's a good solution for cost effective entertainment streaming. Areas that need more content (australian netflix) documentaries and movies
What else can I say? My account is cancelled and they continued to charge me anyway. I have to dispute it through my credit card company. I don't care how good or bad the shows are... definitely watch Netflix... watch out.
Answer: They do not, but he can listen to stand up shows I guess
Answer: Ohh finally someone thats having the same problem... Netflix always blames my Wi-Fi but, I know thats not the problem. Considering canceling.
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