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Netflix

2.8

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Netflix Reviews Summary

The company has a mixed reputation, with some customers appreciating its extensive library of content and user-friendly interface, which enhances the viewing experience. However, numerous complaints highlight significant dissatisfaction with rising subscription costs, technical issues like slow loading times, and customer service inadequacies. Many users express frustration over billing problems and the perceived decline in content quality, particularly regarding Netflix originals. Overall, while the platform remains popular for its variety, the growing concerns about service reliability and customer support suggest a need for improvement to retain loyal customers.

This summary is generated by AI, based on text from customer reviews

service
281
value
279
shipping
112
returns
117
quality
258

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Connecticut
10 reviews
44 helpful votes
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I used to use it a lot more than I do now, mostly since I pay for two other streaming services. I like the variety of horror movies it offers, which is mainly what I use Netflix to watch lately, as well as some of their original series and the ability to watch Asian Dramas. So while I spend a lot of my time scrolling through the options to then put on something I've seen a million times, I do like that there's a lot to watch. The downside is that if you don't watch something right away, you risk it disappearing before you know it. I wish there was a reminder that would tell you before a movie or tv show on your watch list gets taken off so you're not left wondering where it went.

Date of experience: July 23, 2020
California
3 reviews
4 helpful votes
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Best service
July 22, 2020

The best streaming service. There are a lot of films and series and all of them with subtitles which is also great for me as I do not speak English well.

Date of experience: July 21, 2020
France
2 reviews
0 helpful votes
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THat's my favorite service with the best movies. In times of quarantine, Netflix became my best friend. It is so easy to use and so much value for the small amount of money you pay!

Date of experience: July 20, 2020
Canada
1 review
0 helpful votes
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After I saw my first film on Netflix I can't imagine my life without it. I'm sure that there are a lot of interesting serials if I need it.

Date of experience: July 15, 2020
Poland
13 reviews
30 helpful votes
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I like this service
July 15, 2020

I like this service. Netflix has a very user-friendly application interface, a huge selection of movies and TV series. It should also be noted that Netflix itself finances most projects. Although Netflix adheres to the strategy of making more films than quality, there are still very decent series or movies. In the future, this service will develop even more, and I hope for the best.

Date of experience: July 14, 2020
Illinois
1 review
16 helpful votes
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Netflix need to inform viewers when a movie is not in english. On many movies the english title leads one to think its an english speaking movie, but when the movie starts we discover its not english. If the movie is in a foreign language then please put the title in that language. Also another rating is needed to show if the movie has same gender sexual scenes.

Date of experience: July 13, 2020
Canada
2 reviews
0 helpful votes
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I can't imagine my life without Netflix
If I'm looking for movies, it's only there!
Marco Polo is my favorite one.

Date of experience: July 11, 2020
Mexico
2 reviews
11 helpful votes
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I had been a Netflix subscriber since before they were a streaming service when they rented out DVD's via their mail service in the early 2000's. I was always happy with their service until recently. They seem to cancel shows more often than renewing them even if they're popular and they don't show any respect to their paying subscribers by finishing the stories that they started. Instead they have a myriad of bad reality shows to make up for lack of great content.
The cancelled shows that did not have an ending or the writers had wished to continue include; The OA, Anne with an E, AJ and the Queen, Insatiable, Santa Clarita's Diet, Chambers, She's Gotta Have It, No Good Nick, Sense8, Chilling Adventures of Sabrina and the whole Netflix MCU catalogue among many others. Not finishing a series is like a book store selling unfinished books with half the book being blank pages. What is even the point?
Seeing as Netflix likes canceling shows and many of them I did watch I chose to cancel Netflix There is no point in paying for unfinished content or rewarding a company for having so many cancelled shows in their library.

Date of experience: July 9, 2020
Louisiana
3 reviews
1 helpful vote
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Obsessed with it
July 9, 2020

Love their service and obsessed with it. So easy to use and so much value for the small amount of money you pay!

Date of experience: July 9, 2020
NL
2 reviews
1 helpful vote
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I like it
June 17, 2020

It is the first service with perfect suggestions for me, starting from countries of series.
I don't know how they do it, especially now, but thank you, guys, for what you do!

Date of experience: June 16, 2020
Virginia
1 review
1 helpful vote
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They Read My Mind!
June 2, 2020

Every tv-series suggested by Netflix is something I can't miss, and have to watch all episodes and seasons. I don't know how they do it but that's amazing

Date of experience: June 1, 2020
Indiana
4 reviews
2 helpful votes
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Nothing comparable
June 1, 2020

The best website to watch online movies, their catalogue is so big and they always add new content!

Date of experience: May 31, 2020
District of Columbia
3 reviews
2 helpful votes
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Their catalogue is sooo big, it is one of the best ways to watch online movies nowadays. I think it is at least 2 times better than the competitors.

Date of experience: May 28, 2020
New Jersey
1 review
1 helpful vote
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Very good!
May 12, 2020

The best movies, the latest films, HD format and that is all thanks to the Netflix TV shows collection.
Yeah it is quite expecnsive, but I agree to pay for this. Because I cant find smth similar to this except of HBO.
Constanly refresh content, so probably all people can find smth, also all films are divided to different so-called holders so it is pretty easy to find the favourite genre.

Date of experience: May 12, 2020
Austria
7 reviews
8 helpful votes
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Worth it for the money - a reasonable selection of movies and TV, reasonable price, works really well on my phone, tablet and laptop. Had a couple of glitches in the past but these have always been ironed out quickly!

Date of experience: May 11, 2020
India
2 reviews
0 helpful votes
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Amazing
May 10, 2020

Nothing could be better than chillin' out and watching your favourite series... I'm just loving all the series and this beautiful platform as well!

Date of experience: May 9, 2020
Canada
1 review
5 helpful votes
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Sad most people don't know, most everything in the media is full of bought and paid for propaganda, Netflix used to be good, but since they hired the Obama's, the amount of embedded propaganda designed to influence your thoughts, opinions an feeling's has skyrocketed, but, that is their job!

Date of experience: May 5, 2020
Denmark
2 reviews
315 helpful votes
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Value for money
May 6, 2020

At a very small price, I have watched some quality originals on Netflix which include Tiger King. Also nice that they have content for my small babies as well. Good one

Date of experience: May 5, 2020
Switzerland
1 review
13 helpful votes
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Pretty good content
April 23, 2020

Overall, it's pretty good, but doesn't always have what I want. On rare occasions it does come out with some awesome original content (like Tiger King or The Witcher) which makes it a worthwhile subscription.

Date of experience: April 21, 2020
RU
44 reviews
190 helpful votes
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Keep going!
April 14, 2020

The way they handled overflow during quarantine deserves respect. I though there would be no way to continue watching Netflix freely but it turned ok within 24 hours.

Date of experience: April 14, 2020