Nature Hills Nursery

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Nature Hills Nursery

2.7

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Nature Hills Nursery Reviews Summary

Nature Hills Nursery has a rating of 2.7 stars from 314 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nature Hills Nursery most frequently mention customer service, credit card and personal information. Nature Hills Nursery ranks 5th among Plants sites.

service
171
value
168
shipping
167
returns
72
quality
155

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Wisconsin
1 review
0 helpful votes
Follow Jacqueline S.
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I'm old school, reluctant to trust a company really will do what they say. They did. All the live plants arrived fresh and healthy. I couldn't believe it! I very highly recommend - you won't be disappointed.

Date of experience: September 30, 2022
California
1 review
0 helpful votes
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I spent hours trying to locate the ultra perfect Maiden Grasses for my California low water garden. When I finally located them at Nature Hills Nursery, I was thrilled because this variety was so hard to find! I was a bit skeptical ordering eight of them online and I was delighted when they arrived. I could see how carefully they were packed and all they needed was some watering, as expected due to the long distance to my west coast location.

I plan to purchase five large-leafed Birds of Paradise to complement these large graceful grasses- again from Nature Hills. I am so happy to have found this online plant resource!

Date of experience: September 29, 2022
Illinois
1 review
0 helpful votes
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Happy with their products, but after you've ordered, they will relentlessly hound you with emails requesting reviews.

Date of experience: September 28, 2022
Oregon
1 review
0 helpful votes
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Plants are beautiful!
September 28, 2022

The 3 trees I ordered were just wonderful! What I failed to realize was that the pistachio trees probably won't do well here. However! With climate change and all and temps rising in this area... I'm keeping my green thumbs crossed!

Date of experience: September 27, 2022
Illinois
13 reviews
34 helpful votes
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Great Experience
September 28, 2022

We recently tore out all of the landscaping around our house and decided to start from scratch. We ordered everything from Nature Hills Nursery (about 30 plants/bushes as well as perennial flowers). We could not be happier with our experience. The plants arrived well packaged and in great order.

Date of experience: September 27, 2022
New York
1 review
0 helpful votes
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Nature Hills
September 28, 2022

They were amazing shipments. However they need IT help. Tried to upload a pic 10 times and would not let me, but just realized that is not their issue. It is sitejapper's issue.
Val Rovins

Date of experience: September 27, 2022
Maryland
1 review
0 helpful votes
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Great plant delivery
September 28, 2022

We ordered an Adams needle yukka. It came packaged very well kinda cool really. Put the plant in straight away and it is doing beautifully.
Very very satisfied.

Date of experience: September 27, 2022
Ohio
1 review
2 helpful votes
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DON'T BE FOOLED!
September 26, 2022

My first order was fine. Everything that I received was in good quality and arrived undamaged and on time. So I had no reason to believe that my second order would be any different. WOW! The plants (I call them twigs to be more precise!) arrived damaged, half dead, and approximately 8" tall with only 1 stem. Now, let's be honest. You can go to any box store, I prefer Lowe's, and see what you are buying, pick thru to find your favorite and pay WAY less! I bought these 2 hydrangeas for a total of $78 and would NEVER have paid that if I would have seen these in person. In fact, the are quite laughable!
After several emails and calls, I finally spoke to a customer service manager who informed that although I was right on all points her hands were tied as she had to abide by the company's terms and conditions! In other words, another of the many "thanks for your money, now be gone" moments in this world!
So be warned, they do not appreciate customer loyalty (my first order was $750 worth of plants!), nor do they stand by their garbage products! I am glad I only wasted $78 on this company and will continue to be loyal to my local Lowe's who by the way has a FREE 1-year guarantee on all their plant including clearanced items! And yes, I have returned several dead and half-dead plants to them with NO hassles, NO questions, NO necessary explanations, just great customer service and a refund in FULL! I wholeheartedly suggest buying local and avoiding these money grubbers who lack any desire to back their own items!

Date of experience: September 26, 2022
Illinois
2 reviews
0 helpful votes
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As advertised!
September 28, 2022

My plants arrived packaged securely and full of life. I planted them soon after delivery and they are thriving. I'll be ordering more from Nature's Hills come spring!

Date of experience: September 26, 2022
Kentucky
1 review
0 helpful votes
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Not worth the money!
September 23, 2022

The plant was so dried out when I received it. All of the leaves have fallen off. I'm pretty sure it will not make it. I followed all the planting instructions.

Date of experience: September 22, 2022
Connecticut
2 reviews
6 helpful votes
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Surprised and Delighted
September 23, 2022

I ordered 6 Japanese Blood Grasses. I was so surprised how large they were! Beautifully packed and very healthy. These were not those little guys you get with some other vendors.

Date of experience: September 22, 2022
Georgia
1 review
0 helpful votes
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I would recommend you to everyone, the hydrangea has put out so much new growth. Can't wait to plant it and see it bloom next year.

Date of experience: September 21, 2022
Georgia
1 review
0 helpful votes
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Great Nursery.
September 20, 2022

My tree I ordered arrived in great condition and is doing well at this time of year so a big Thank You.

Date of experience: September 19, 2022
Minnesota
1 review
0 helpful votes
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I was very satisfied with the Rose of Sharon trees I ordered from Nature Hills Nursery. They are every bit as equivalent in size and quality as one I bought at another local nursery. The price was comparable to that of the local nursery. The delivery was fast and the trees are doing great. I'm very satisfied with Nature Hills Nursery's product and delivery. Thank you very much, Nature Hills Nursery!

Date of experience: September 19, 2022
Nebraska
1 review
0 helpful votes
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Beautiful rose bush
September 16, 2022

I had to replace arose bush recently due to some extreme heat this summer. I wanted something similar and wow was I ever pleased with the beautiful plant I received from nature hills. It was huge and so healthy. It also came with clear planting instructions (always a plus for this old brain). It has done so well and is just beautiful. I plan on using this site again for sure.

Date of experience: September 15, 2022
Iowa
1 review
0 helpful votes
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Wow! Love my plants
September 15, 2022

I ordered four hydrangea plants and I absolutely love them! The plants were in terrific condition when I received them and they have done very well after I planted them. I would highly recommend this Nursery and will definitely use them again.

Date of experience: September 14, 2022
Illinois
1 review
0 helpful votes
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Perfect!
September 12, 2022

Well organized company. I received the beautiful Yucca plant exactly as described. It arrived when promised. The plant is thriving. Would order again from this fine company.

Date of experience: September 11, 2022
Georgia
1 review
0 helpful votes
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What a Rose Tree - Nice
September 11, 2022

Very nice rose tree, when it first arrived, and prior to planting - all the leaves fell off.
Must have been stress from the trip (Omaha, NE to Evans Georgia). Once it settled down, all the greenery has returned with many blooms.
Great job
Thank you

Date of experience: September 10, 2022
Indiana
1 review
0 helpful votes
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Good Plants
September 5, 2022

My plants were delivered on time and the plants were in great condition. I would buy more plants from them

Date of experience: September 3, 2022
Washington
1 review
0 helpful votes
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This nursery advertised a crape myrtle in 'tree form" and it showed up in bush form (multiple stems) despite having called twice to confirm. They simply suggested cutting off all the stems except one. In addition, it showed up with all the leaves dead and having fallen off in the box (plants in a box?). In addition to being stressed, the plant is also rootbound. If this were at a brick and mortar nursery, it would be disposed of since it would not be sellable. Do not trust this company or the products they advertise and sell. Go to Monrovia and have it delivered to your local nursery for pick up.

Date of experience: September 3, 2022

From the business

Originally founded as a deciduous and conifer tree nursery, Nature Hills' growing network spans the country. This allows Nature Hills to provide an amazing assortment of plants to our online customers. From fast growing trees, to beautiful hydrangeas of all colors and sizes, we strive to bring you the highest quality plants shipped quickly and safely from the grower right to your doorstep. With knowledgeable sales professionals and on-staff horticulturists available by phone, email and chat, we are ready to answer your questions and ensure that you get the right plant for the right spot in your landscape.


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