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Natura Market

3.3

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Natura Market Reviews Summary

Natura Market has a rating of 3.3 stars from 146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Natura Market most frequently mention free shipping, new products and customer service. Natura Market ranks 7th among Diet sites.

service
87
value
88
shipping
89
returns
21
quality
86

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Canada
2 reviews
0 helpful votes
Follow Jenny V.
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I am celiac and it is really difficult to find compliant food, especially snacks. Natura Market has everything to satisfy my cravings! Love how everything is sorted by diets, very convenient to shop.

Date of experience: December 3, 2020
Canada
1 review
7 helpful votes
Follow na k.
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This online store is fantastic for their products & price, shipping is super fast and they do a fantastic job with packaging (don't worry about buying chips).
The only negative part is that you have to be 100% sure of what you are buying, forget about return/refund... their phone number is voicemail only, they won't return your call... the "contact us" on website is email basis and they won't respond to your emails.
After 2 weeks of trying to reach them (thinking their system is broken) i've returned some items and provided relevant account info thinking they will refund me anyways (shipping from Montreal cost $16) and 5 weeks later I still don't have a refund or even heard from them.

Date of experience: November 24, 2020
Canada
1 review
4 helpful votes
Follow AJ J.
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I like ther products, anything you can; t find in stroes thet have it which is aweosme. But god forbid if you have a problem with a product. I ordered a few items and one was missing, they never accepted and said we have posted it, well it was not in my box so!
Also payment gateway is bad, I try 3-4 times evetime to make my payment. They have made it sooooo sensitive to even a little mismatch that it rejects it if it's not 100% with the format of the bank. To protect themselves ofcourse. So over all good product bad costumer service... they seriously made me think maybe I should Start my own website, since they don; t have competition, they are very snobby!

Date of experience: November 19, 2020
Florida
1 review
0 helpful votes
Follow Mandy M.
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I have placed a few orders and have been consistently happy with deliveries and products. Must admit that saving even a little helps my family a lot, especially during these hard times, so I shop here because they have the best prices for natural products not only online but even compared to other stores you can physically shop at.

Date of experience: November 10, 2020
Canada
7 reviews
35 helpful votes
Follow Brenda D.
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Love this site. They offer a wide variety of food items for several different dieting lifestyles(or just for healthier eating). The selection is fantastic and the prices are reasonably fare. They also offer free shipping when you purchase a certain limit(easy to do with all they offer). They also offer rebates when you submit product reviews and there is constantly new items coming through the store. Highly recommend checking the site out, especially if you are trying Keto, paleo, or gluten free diets.

Date of experience: August 2, 2020