Nationwide Home Innovations Ltd
business logo of Nationwide Home Innovations Ltd
Nationwide Home Innovations Ltd
nationwideltd.co.uk

Important Things to Know:

These tips are generated by AI, based on customer reviews from the past year

Our reviews are monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Nationwide Home Innovations Ltd Reviews Summary

Positive Highlights

  • Installation teams are consistently professional, tidy, and efficient.
  • Communication is clear and proactive throughout the process.
  • Products are well-made and enhance outdoor living spaces.

Negative Highlights

  • Initial quotes may be inaccurate, leading to higher final costs.
  • Installations sometimes leave behind debris or misaligned pavers.
  • Pricing is considered expensive by some customers.
This summary is generated by AI, based on customer reviews from the past year

Most commonly discussed topics

The most helpful reviews behind these summaries

Aug 6, 2026

Whole process of estimate, measurement, choices/options and fitting/installation was professional, exact and courteous. As a result, the awning is exactly what I wanted: elegant whilst also functional, neatly fitted. I have recommended Nationwide to friends.

Jun 30, 2026

From obtaining a quote through to the installation of our awning, it was completely professional efficient and extremely friendly. Would not hesitate to use them again.

May 22, 2026

Very good experience. All appointments carried out as planned. Love the new veranda. Fitters were very polite quiet and tidy. Professional service. Thank you.

Feb 6, 2026

After a lot of researching pergolas and verandas, this company's track record looked good. It certainly is not the cheapest. However we wanted something that was well made, installed to a high standard and would last. Their salesman was personable and professional. I would advise you have a firm budget in mind, it's easy to be swayed with the fabulous add ons available. A couple of weeks after agreeing on the type and style including pros and cons of different products (please do some research beforehand) their surveyor came to check the sizing etc. He was super and certainly knew the product chosen. We were informed of an approximate installation date, shortly after we were given a firm date and the two installers arrived as planned. They were professional, tidy, efficient and pleasant. The process from the initial contact through to the installation was faultless. The representatives all gave glowing reviews of their employer when asked. That was exceptionally reassuring.

Oct 12, 2025

The whole process from sales consultation, through ordering and on to installation was a very pleasant experience. Everybody we dealt with at each stage were courteous helpful and efficient.

The product is exactly what we wanted and was installed efficiently by the two lads within three hours. They were very friendly and polite at all times. Once finished, they very clearly talked us through the operating controls for both the awning and lighting bar. This has enabled us to sit in the garden a lot more than we did previously, especially with the extreme temperature that we have been experiencing recently. A job well done, thank you very much.

Nov 28, 2025

Initial contact who came to quote got a lot wrong and surveyor changed our order. The installation guys were brilliant and we are very satisfied with the final product t.

Aug 2, 2026

From start to finish, the booking home visit, choosing and installing it was a friendly professional service. The installing team were brilliant, cleaning up as they went, all left immaculate, very informative and explained everything clearly.

Aug 6, 2026

A seamless experience from start to finish, really good Rep with sensible advice, as our install was not…off the peg. The fitters were polite, courteous & clean & tidy.

Jun 17, 2026

First class experience from placing the order to delivering and fitting the awning…. Superb and very professional …. I wish all organisations were like nationwide …… thanks so much

Sep 4, 2025

The whole process has been fantastic from start to finish. John Clark was the sales person I met with and he was polite, friendly and knowledgeable. I talked to 3 companies but chose Nationwide for my veranda. They kept me updated on progress and it was ready to install before I expected it to be. Wayne and his teams worked really hard through a massive rainstorm and the veranda was up. I've used it a lot since it's been up and love being able to sit outside even when it's raining. I would highly recommend Nationwide for your next project.

Jun 9, 2026

We recently purchased a Recife awning from Nationwide Home Innovations. The whole process, from enquiry through to fitting was straightforward and stress free. All of our questions were answered clearly and promptly, without any pressure to buy. The awning quality is very good and performs as expected. Fitting was carried out on schedule, in a tidy and professional manner. Nationwide Home Innovations delivered on each of their promises and we could not fault them. We obtained 3 quotations, and carried out some research, before choosing Nationwide, primarily on reputation, product quality and our experience during the quoting process. We would definitely use them again.

Jul 15, 2026

2 years ago I moved into a property with 2 Bi-Fold patio doors, a French door and one other window in one room of the extension that the previous owners had installed. My garden is south facing so I have continuous sunlight from early morning to late evening. These 2 summers that I have lived here have been unbelievable hot and uncomfortable. I knew that I would need some shade. I settled on Nationwide because they are nationwide and well known in the industry. I had to have 2 awnings to cover the patio doors. The awnings shade the whole patio area and the 4 metre depth is great. After one month of using I know I have made the right decision for me. I can now look out onto my garden all day, it has made living in my home much more pleasant and delighted I had them installed before this heatwave.

Jul 5, 2026

Great experience from start to finish, sales, survey and installation. The awning itself is good quality and has transformed the garden, just in time for hot weather!

Jul 5, 2026

From the first contact there was no pressure to purchase. Once we had made our decision to go ahead the whole process was easy to follow & timescales were met. Everyone we had contact with was friendly & helpful. The always returned calls or emails promptly. On the day of installation the workmen arrived on time & worked non stop in very hot conditions to get the job completed & tidied up before leaving. From start to finish it was a faultless service we received & we are really pleased with the quality of our lovely new veranda.

Nov 20, 2025

I have been very impressed with from start to finish with the professionalism shown by all the staff at Nationwide Home Innovations. They have kept me updated with their processes, kept all appointments in a timely manner, been courteous and helpful - which has resulted in a great looking sun awning - expertly fitted. I can recommend this company without hesitation.

Sep 2, 2025

We are thoroughly enjoying our new awning - best decision we have made recently! The team at Nationwide were all courteous and professional and it was a bonus that the product was installed earlier than expected. Thank you!

Aug 5, 2026

Great service from start to finish. Back room team all very helpful. The 3 lads that fitted the awning, very polite and professional. Would highly recommend.

Jun 23, 2026

We visited the showroom in Wareham and were seen by Martin Butcher who told us about the products and how he could help us. Although we had taken photographs of the house and garden we were not convinced that he totally appreciated our situation. However, James Fletcher when he visited our house was excellent and put our minds at rest, explaining our options. We accepted all his recommendations. These were supported by John Selleck, the surveyor when he visited us. The awnings were installed by Guy and Jordan who were were very professional and on completing the installation spent time with us making sure we understood how it worked. It has been a pleasure to work with Nationwide Home Innovations and we would thoroughly recommend them both for the quality of their product and the service they provided.

May 21, 2026

The surveyor gave us good advice and installation was carried out with precision and care. We now have a structure with blinds that are a positive enhancement and added value to our rear garden. We can highly recommend this company.

Nov 12, 2025

Good experience from start to finish. Good quality product, reasonably priced. Well fitted. The awning fits well but only just installed so cannot comment on reliability. Would recommend the company highly.

From initial contact with Nationwide, to the day that Wayne and Ant came to fit our awning we have received a brilliant service. We would recommend Nationwide, without reservation. Thank you!

Sep 7, 2025

Although the installers were later in arriving, owing to a difficult earlier job, they kept us well informed and did a great job fitting the awning which we are delighted with.

Sep 29, 2025

Unsure if awning or pergola or other option would be effective. Technical sales were very helpful and open, not pushy. Similarly, surveyor and installation teams listened and able to answer our questions and site specific wishes. Installation at the advertised time, left site clean and tidy.

Nov 1, 2025

The sales and installation teams were excellent. They gave us the confidence to make the decision to go ahead and purchase our new awning from Nationwide. The product is of high quality and it was installed just 4 weeks after placing the order. I would highly recommend Nationwide to anyone who wishes to purchase an awning for their property.

Jul 18, 2026

I am very happy with my awning for outside my patio doors. The service from start to finish was very straightforward and all questions were dealt with promptly. Installation on the day went smoothly and everything was left clean and tidy afterwards. I would highly recommend this Company

Dec 16, 2025

I am so happy with my lovely new awning I have recently had installed by Nationwide, from beginning to the fitting being finished the whole experience was superb! The team from the salesperson to the fitters were amazing helping and advising, never rushing me to make a decision. The fitters finished the job with expertise and patience. My awning is just what I wanted and can't wait for the summer to start using g it! Thank you Nationwide!

Jul 17, 2026

Great product and lovely to have in the garden. Gives a good amount of shade too. We when we were in the process of buying I thought it retracted when raining however, fitters said it would close if the wind was too high, so not sure which is correct. Fitters had to erect in extreme heat over 50° and never moaned once but just got on with it thats service for you. Would definately recomend this company.

Apr 30, 2026

Fitters turned up on time, did a good job and tidied up when they had finished. The only problem was a cracked pane of glass which was replaced and a couple of squashed plants which they managed to destroy, but all things considered we are very pleased with the product.

Sep 21, 2025

I am very pleased with the newly fitted awning. It's just a shame that the original quote was incorrect - the height of the door over which the awning would project, was not originally considered correctly. So the final bill was for quite a lot more money. Otherwise, it went well.

Nov 15, 2025

From the initial visit by Duncan, who was very professional and informative, through to communication with the office and finally the fitting team. Wayne and Anthony were very respectful of our home and did a brilliant job and no mess! Nationwide have been brilliant and we cannot recommend them highly enough. Delighted with our Awning.

Oct 4, 2025

From my first phonecall to the moment the installers left everyone was both friendly and professional. My awning is exactly what I wanted and needed. It looks amazing and will shade me from the sun effectively. It is so reassuring in this day, to be able to discuss everything quickly and easily by phone and know that any action WILL be taken that day! Thank you.

Dec 17, 2025

The build team arrived at 8am and immediately started work. They only needed hot drinks to keep them going as it was freezing cold. They worked well, efficiently and tidied up after themselves. They even put the larger items back on my patio which I really appreciated as I'm in my 70's! The only problem was the late arrival of the glass panels which set them back an hour or so..

Sep 3, 2025

The team arrived at their appointed time, and just got on with the fitting of our new awning. They were very courteous and helpful and cleaned up afterwards.

Sep 24, 2025

Our visit to the showroom was great. We received a warm welcome, were able to view so many fabric choices, see a demonstration awning and the pricing structure was very clear. We were impressed that it was made in this country and the survey and installation went very smoothly and within the advised time frame. Our awning has enabled us to spend more time in our garden and we would happily recommend Nationwide.

Jun 22, 2026

Nationwide have now completed three installations at our home and we have been delighted with the product and service provided. Knowledgeable and very helpful sales assistance provided by James Fletcher and a first class installation team!

May 14, 2026

Great service from start to finish. The fitters were really friendly and tidy. It started of a bit high for us, but after a quick phone call they were back the Next day to lower it.

Dec 7, 2025

Looks to be a good product, fitters very efficient and attentive, so far so good, won't be used until we get out of winter so for now it is another job done!

Jul 19, 2026

Excellent service from biking the original meeting through to the survey and installation. Some confusion due to a new appointments system also swiftly dealt with. Installation carried out in a day with no fuss. The veranda itself is wonderful.

Sep 10, 2025

Jordan and his team made a great job of installing my electric awning. He explained everything there was to know about the awning and I was given clear instructions on how it worked and given aftercare booklet and advice.

Dec 20, 2025

From the initial contact, to choosing a fabric and having the awning fitted was first class. We chose an awning with lights and a garden heater which looks very impressive We also have a screen that drops down at the front as our garden get the sun all day. So looking forward to using it when the weather improves as it is perfect for family and friends get togethers.

Sep 8, 2025

The Nationwide team arrived on time, installed our Awning in the perfect spot, wired it in then cleaned up behind them. It works perfectly, does its job and we're delighted with it - Thanks Nationwide :)

Aug 22, 2025

We contacted Nationwide with our rather precise needs, they were extremely helpful and came out and measured, we now have a great canopy. Barry and Ross turned up dead on time and did a great job, very happy.

Jun 16, 2026

The promised times were all kept without delay. The installers left the place neat and tidy. The actual awning is as we expected: functional, stylish and easy to operate. Full mark.

May 14, 2026

I've recently had a patio awning installed and the whole process went very smoothly. The salesman that visited was very knowledgeable, but not at all pushy, and both the surveyor and team that fitted the awning were very friendly. Great communication throughout, and competitively priced too, would definitely recommend

Apr 30, 2026

Right from the start, the service was excellent. The salesman was very knowledgeable and gave us good advice about what would be most suitable for our way of living. He also gave comprehensive details of what to expect further down the line. The surveyor was also very knowledgeable and gave extremely good advice with regards to the positioning of the veranda and awning. The team of fitters were exceptional; amiable, highly professional and obviously very knowledgeable. Both the veranda and awning were fitted very efficiently, no mess was left and they even covered over the concrete base of the post with surrounding soil. (These supposedly small things make a vast difference.) The veranda and awning look great and will enable us to enjoy being outside, whatever the weather. We would definitely recommend Nationwide to other potential customers.

Mar 4, 2026

While the glass room is good and the installers are very polite, After the install, I am finding a lot of metal debris on grass, in my gravel beds, and in crevices. If they are on tiles, they are easy to remove, but not when they are on grass, gravel beds or on narrow crevices. And these are sharp, and on grass, they can be dangerous if I stepped on them bare foot. The installers should use more dust collection sheets and dust extractors in the future and make sure these metal debris are collected immediately, and should not wait till the end of the install to collect these up.

Aug 27, 2025

A replacement awning for one that had lasted over thirty years. I thought the previous one ( also a Nationwide) was good but the new one has so many improvements and it works well and looks good.

Sep 16, 2025

John, who came to give us the a choice of products, was very nice and spent time with us. However, when he left, we were led to believe that there was certain package that we was getting. But that was, for customers that. Spent ******* and and not 9400. This was a heater, we did have the heater in the end but we was asked to pay for it, when I pointed out we was told it was free we did get it for free. But when the surveyor came out, the measurement for the blind was wrong.And that was another two hundred and fifty pounds.Added to the bill. However, I will say that the installers were very professional. Had to put a few measures, right? But the product does look very good and I can say, I am happy. Would I recommend this company not sure?

Oct 17, 2025

The initial survey was very quick, and the rep was very thorough in his presentation without being push and explained in detail of the options available and what we wanted to achieve and the follow up to installation was reasonably quick, the installation engineers were very prompt and polite and cleaned the area thoroughly on completion and gave a good demonstration on the operation of the canopy before they left

Reviews

Write a review
4.9
Reviews 764
5 Stars
91%
4 Stars
7%
3 Stars
0%
2 Stars
0%
1 Star
1%

GB
1 review
5 helpful votes
Follow PETER V.
Unfollow PETER V.
Share Review
Report Review
Spineless
August 22, 2018

Have tried to contact this company 's management without success. I have cut hands and a leaking roof. Virtually called a liar

Date of experience: August 22, 2018
Andy P. — Nationwide Home Innovations Ltd Rep
over a year ago

Our senior management team has responded immediately on several occasions stating that we are more than happy to address any issue. Being there is no record of any previous complaint we requested further information to enable us to arrange a site visit. However Peter V is insistent on dealing with one person who is unavailable and refuses to provide any information other than abusive messages. To reiterate, we are more than happy to attend any warranty claim assuming we know what the complaint actually is about.

GB
1 review
1 helpful vote
Follow Jennifer S.
Unfollow Jennifer S.
Share Review
Report Review
Great product and service
April 13, 2016

Having found the small sunshades that come with garden furniture inadequate, and considered the problem of the heavier free-standing shades blowing around in the wind and the difficulty of storing them, we contacted Nationwide Home Innovations about their awnings, having looked at several sites and deciding that they looked the most likely to be able to provide what we wanted. We could not have made a better decision! There was no hard sell from the salesperson, and delivery and installation were prompt and efficient. Although by no means cheap, we now have a smart awning which opens and closes easily and provides wonderful shade for our patio. I only wish we had more space to have some of their other wonderful products.

Date of experience: April 13, 2016
GB
1 review
2 helpful votes
Follow Matilda D.
Unfollow Matilda D.
Share Review
Report Review
Why I Like My Natoinwide Veranda
July 31, 2015

Ive been enjoying my bespoke veranda designed by Nationwide for 5 years now and Ive got nothing but good things to say about the company and their products.
They worked closely with me throughout the design process, and their expertise and experience meant that what I ended up with a quality product thats built to last.
Im sitting in my veranda right now as I write this, warmed by the heater and sheltered from the rain in total comfort top marks for Nationwide.
Tips for consumers: Make sure you listen to their advice when it comes to picking the right materials they know what theyre talking about!

Date of experience: July 31, 2015
India
2 reviews
4 helpful votes
Follow Sheldon W.
Unfollow Sheldon W.
Share Review
Report Review
www.nationwideltd.co.uk
May 30, 2015

I was super happy with the work of the company called Nation Wide LTD. They are a home improvement UK based company with over 20 years of experience as I found out later. While their site might not be the most modern one out there (hint) their work is amazing and I plan to use them for further renovations as well

Date of experience: May 29, 2015
Florida
6 reviews
13 helpful votes
Follow Roger G.
Unfollow Roger G.
Share Review
Report Review

Customizing stuff at home is not my cup of tea, until I helped out my relatives in their home projects last year. I stumbled upon Nationwide and got a free consultation from them. Worry-free. Fast. Two thumbs up.

Date of experience: October 24, 2013