Whole process of estimate, measurement, choices/options and fitting/installation was professional, exact and courteous. As a result, the awning is exactly what I wanted: elegant whilst also functional, neatly fitted. I have recommended Nationwide to friends.

Our senior management team has responded immediately on several occasions stating that we are more than happy to address any issue. Being there is no record of any previous complaint we requested further information to enable us to arrange a site visit. However Peter V is insistent on dealing with one person who is unavailable and refuses to provide any information other than abusive messages. To reiterate, we are more than happy to attend any warranty claim assuming we know what the complaint actually is about.