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From the business
Nationwide Home Innovations headquarters is based on the Dorset Jurassic Coast, we’ve been installing high quality home improvement products across the country for over 35 years.
We believe in providing first-class bespoke pergolas, verandas and awnings using the highest quality materials. All our products come with a 5 year guarantee.
Our process is simple, firstly a countrywide sales representative will visit for a free, no obligation design consultation where samples are presented and all requirements are discussed. Upon placing an order, our surveyor will visit to ensure the product will fit flawlessly. Our own skilled installers will complete the installation to the high standards we expect.
We would love to work with you on your next project however big or small.
We welcome you to visit our showroom in Wareham, Dorset alternatively do get in touch with our team on 01929 554901 who can arrange a visit or send a brochure.
Nationwide Home Innovations Ltd Reviews Summary
Nationwide Home Innovations Ltd has a rating of 4.8 stars from 652 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Nationwide Home Innovations Ltd most frequently mention excellent service, home innovations and installation team. Nationwide Home Innovations Ltd ranks 33rd among Home Improvement sites.
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Had to call out engineer to replace motor which was done quickly and efficiently. Excellent service.
Excellent design and fitting service. The new veranda fits in so well it looks as if it was always there. Fitting took a morning and they left the area clean and tidy.
Overall we are extremely satisfied with the finished product. The installation guys were brilliant and the salesman and office staff always polite! That said, the scheduling of the initial visit could have been smoother, the wait time shorter (from order to installation) and the delivery of some wrong components avoided (it took two visits to complete).
We love our new veranda. It is just what we wanted, installed by hardworking staff, and is just what we wanted. We llove it.
We had a sun awning fitted to include a heater and lights, our outside living and entertaining is the envy of all our friends. I would recommend this company to everyone as they were very efficient and friendly.
I've always wanted an awning and a new raised terrace gave me the opportunity. We chose Nationwide and we're delighted. Sensible price, good customer contact, excellent survey and installation and a great product. Would recomm
The team of two worked great together always on the go, we supplied the tea/coffee and biscuits and they kept going. Really pleased with the veranda which was assembled all within five hours from start to finish, they had a three hour journey each way to arrive at our home. The team were friendly and courtesy and took all the packing and left over materials away with them, including soil. I would defiantly recommend this particular team who had travelled all the way from Dorset. Thank you for a job well done.
This company did need chasing for a quote but after getting that and choosing them they carried out the project very professionally and to budget. The install team were very good indeed and polite, clean etc. the surveyor returned twice with no quibble to advise and recommend the works we had to carry out before install and was very good too. The office staff were always available and again did what they had to do well.
My garage door was fitted years ago and it has been very good.
The Nationwide Home Innovations support service has been fantastic, they recently came out and upgraded the electronics and remote controls for me. The cost of the work was very fair and the door is now set for many more years of service.
We had a Veranda supplied and fitted by Nationwide some years ago to facilitate an
Seating and BBQ area, and recently we decided we needed a gable end fitted to one end of the structure we contacted Nationwide who were extremely helpful from start to
Finish.
Both when the original works were done and when the later gable end was fitted the same service was supplied. The surveyor explained what the structure would be like
And the team fitting the items were friendly, professional and efficient. Upon
Completion the site was left clean and tidy.
Excellent job thank you.
Decided I wanted an awning for my husband who likes to run the barbecue and smoker for 20 hours at a time, but didn't want to have the thing out all the time. Got a BUNCH of quotes and salesman visits and it was a tricky decision but I really liked the salesman and the fact that they were unfazed by my desire for the awning to be longer than it is wide. I liked the thoroughness of the surveyor visit and that the installation was delayed when they discovered the brackets were not a perfect size. The installers did an excellent job in terrible weather conditions (it is NOT ideal to put up an awning in gale force winds) and my husband was bowled over and borderline tearful when I surprised him with it. Yes, it is pricey but very much in the ballpark of every other quote I got and I really felt they were thorough and extremely professional in the installation. Only quibble - I was told that a 13 amp socket would be ample for awning, light and heater but it struggles and I'm getting a higher rated fuse but it's not really a difficulty.
We used Nationwide to install a Veranda, the end result is fantastic, although i would like to say that the salesman was a bit old school and just wanted to get the sale done and told us some things that later turned out to be untrue, the surveyor was a lot better, honest and straight forward and helped clear things up although it cost us. Overall please with the result but sales need to stop the, "this is the best deal to sign up no" routine as it so old hat
Completely unprofessional and are only after money. Very disappointed and feel cheated! Reading some of these reviews, it all makes sense now!
Good product and service making purchasing product easy. Excellent fitters arrived on time and were very efficient with good attention to detail giving a lovely finished veranda.
Options for payment add good service to suit all customer needs.
Good liaison from office at all stages of the job to make sure everything was going smoothly
After putting up this review their CEO rang to say the person who had been dealing with the matter was on holiday and he (CEO) would send the money back. At least I got my money back. However I feel this was only because they did not like the reviews. This man talked to me as though he was doing me a favour giving me my money back. Now I have my money back they keep ringing up asking me to take down the review.
Would I recommend NO.
We find this review unfair and misleading.
This client received a clearly laid out quotation 6 weeks prior to signing a clearly laid out contract for a particular product with a particular design. Upon our surveyor’s visit, the design that was agreed was completely changed for something that was not conducive to the quotation or signed contract. To achieve the newly requested parameters would have added considerably to the cost.
We attempted to work with the client to reach a middle ground but it was deemed by both parties to not be possible. It was subsequently agreed that the deposit would be refunded in full and being this made the initial review obsolete, upon clearance of the monies, the review would be removed.
We kept to our side of the agreement – it is a shame that “Caro N” could not do the same.
Why have you taken a deposit of £2497. 50 off a Disabled Old Age Pensioner. Although you were always ringing to get the deposit I heard nothing for nearly a month once you had my money. I showed your first "surveyor" the photo of what was required. I thought the price was too high and told him so and did not go ahead. Your office sent an email to see why I hadn't ordered. I told your office it was too dear. Then your office sent an email saying it would be £4999. I paid the deposit then hear nothing for almost a month (Jan 2019)
I had to ring you as I was becoming worried about my money. Your office blamed the second "Surveyor" he blamed your office when he arrived saying he had not got the paperwork. After being shown the same photo that I had shown the first "Surveyor" of what was required to your second "Surveyor." said " it will be cost more money". I was not willing too pay more in the first place. Your 2nd Surveyor said I would get my money back so where is my money? I have seen other reviews on the web where you I believe treat OAP badly is this what you are trying to do to me? Had I have known what was going to happen I would never have paid any money in the first place. Decent reputable companies I believe do not treat customers in this way.
I first used Nationwide about twenty years ago. I recently decided that it was time to replace my awning and sun screens so I decided to use Nationwide again. I was delighted to find that the quality of their service has not deteriorated since I last used them. The whole process from ordering to fitting was handled professionally and efficiently. The fitters were particularly good. They were thorough and friendly and tidied up after themselves before they left. They also ensured I understood how to use everything before they finished. Thank you to everyone concerned. I would have no hesitation in recommending this company.
Our Nationwide garage roller door, which has worked perfectly for many years, jammed in a partially open position. Following a call to Nationwide the problem was resolved on the call-out visit which occurred the next working day. I can unreservedly recommend Nationwide for first class products and service.
We had a problem with the remote control for the heating element within our installation. Problem compounded by being intermittent, so the first time the firm came out, it had resolved itself. Second time around, still happy to come, and this time resolved the issue by replacing a faulty part.
Very happy with the service, and determination to resolve the problem.
What an helpful company to deal with we were kept informed each step the way, fitters arrived professional installation, the finished job looks fantastic.
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