On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Nationwide Home Innovations headquarters is based on the Dorset Jurassic Coast, we’ve been installing high quality home improvement products across the country for over 35 years.
We believe in providing first-class bespoke pergolas, verandas and awnings using the highest quality materials. All our products come with a 5 year guarantee.
Our process is simple, firstly a countrywide sales representative will visit for a free, no obligation design consultation where samples are presented and all requirements are discussed. Upon placing an order, our surveyor will visit to ensure the product will fit flawlessly. Our own skilled installers will complete the installation to the high standards we expect.
We would love to work with you on your next project however big or small.
We welcome you to visit our showroom in Wareham, Dorset alternatively do get in touch with our team on 01929 554901 who can arrange a visit or send a brochure.
Nationwide Home Innovations Ltd Reviews Summary
Nationwide Home Innovations Ltd has a rating of 4.8 stars from 654 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Nationwide Home Innovations Ltd most frequently mention excellent service, home innovations and installation team. Nationwide Home Innovations Ltd ranks 33rd among Home Improvement sites.
We monitor reviews for authenticity
Great service throughout the whole process, would highly recommend
We thank you for your lovely feedback and are glad to hear you recommend us! We hope you enjoy your new product for many years to come. The Nationwide Team.
After waiting for months for the awning you made a date for it to be fitted on my balcony.
After waiting till early afternoon I telephoned your office to say nobody turned up or had the decency to contact me to say they were not
Going to arrive. No apology just that they would phone me to make another appointment.
When they did phone me I was given a different story as to why they didn't turn up the
First time.
At least they could get their stories straight.
I am sorry to hear you feel this way. We have investigated your comments and understand your awning was fitted within the lead time specified, however, on our return visit to fit your additional item our engineers were held up by the protesters on the motorway. We have tried to contact you to discuss this but have been unable to reach you. We would be very grateful if you could return our call to discuss further. Kind Regards The Nationwide Team
Really excellent service from surveying person to installers - super efficient and complete transparency about finance - also excellent product
We appreciate you taking the time to leave this feedback! We love to hear that you found our service professional and you have an excellent product to match. Thank you for choosing us. The Nationwide Team.
Thank you for taking the time to write your review. It is great to receive such positive feedback about our team and hear the product is working well. We will be sure to tell the team about your kind comments. The Nationwide Team.
Great service, the team was very professional and left everything neat and tidy,
Would recommend
We appreciate you taking the time to leave a 5 star review, it was our pleasure to provide you with our service and we are very grateful for your feedback. Thank you for taking the time to leave a review. The Nationwide Team.
We are very glad to hear that you received a polite and friendly service from each member of the team. Thank you for your review. The Nationwide Team
Excellent service from showroom to install. Very professional, polite, friendly. Installed by three very excellent, professional and polite workers, who explained the process, advised and listened to us. They were very clean and thorough giving us an absolutely great product that was exactly what we wanted. Many thanks.
Thank you for the lovely feedback, we are pleased to hear how impressed you have been with the initial showroom visit through to the installation. We will certainly pass on your praises to everyone who worked on your project. Thank you for the encouraging review, we are delighted the overall product has met your high expectations. The Nationwide Team.
From start to finish everything was done professionally. The representatives were very courteous and helpful. The installation went smoothly
Thank you for your positive review, glad our all teams provided a professional service from start to finish. We are pleased to have delivered a lovely product for your home. The Nationwide Team.
All ran very smoothly.
Efficient service.
Had a small problem but that was readily rectified.
Thank you for taking the time to share your positive feedback, great to hear everything went smoothly and you were pleased with the efficient service our teams provided. We look forward to working with you again. The Nationwide Team.
Everything was done efficiently and when it was scheduled
Glad to learn our teams were efficient and arrived when agreed. Thank you for taking the time to leave a positive review. The Nationwide Team.
Excellent job from start to finish. Unfortunately, we would like to use the awning on the days that have strong autumn sun, but the awning goes back automatically because of the wind!
Thank you for the positive comments, it is great to hear you received a professional service from start to finish. The wind sensor is a clever feature automatically retracting the awning in strong winds to protect itself, you can adjust the sensitivity if it is currently set too low for your property. If you would like advice please do contact our service team. The Nationwide Team.
First class communicators.
I appreciate dealing with companies that do what they say they will.
The salesman was knowledgeable and happy to share technical details going to great lengths to ensure that I understand what all ramifications of owning and using the awning. As a consequence I realised a competitor was proposing a solution that conflicted with the manufacturers recommendation. They didn't get a call back.
All phone calls with customer services were courteous and appointments kept.
The installation team were very tidy and solicitous. The installation was done to a very high standard.
Afterwards they explained and demonstrated the proper use of the awning.
All taken together a great experience.
Would I recommend them. You betcha!
Thank you for the comprehensive review, your comments have been greatly received by all. As a small business we really appreciate such an encouraging recommendation! Thank you again for choosing our Company to install your new awning. The Nationwide Team.
First class job. Quick tidy and
Demo and paper work very.
Clear
I was very impressed with the whole job
Lovely to hear how impressed you have been with the whole installation. We will pass on your praises to the team, who will be pleased to know you thought it was a first class job. The Nationwide Team.
The item arrived on the projected date and was installed expertly with full instructions on how to get the most from the awning.
Nice to know our team carried out the installation professionally and gave you full instructions on how to operate the awning. Thank you for sharing your review, feedback like this is really great to receive. The Nationwide Team.
From enquiry through to installation the whole process was faultless. Everything happened when it should, communication was excellent and I can thoroughly recommend the company, the staff involved and the quality of the product supplied.
Thank you for sharing your positive review with us, we are really happy you felt the whole process was faultless and we kept you updated throughout. Thank you ever so much for recommending our team, product and Company to others. The Nationwide Team.
Staff friendly and polite, we were kept informed of every step of our order, the awning we had fitted is lovely, haven't had chance to use it much yet but hopefully next year it should benefit us and we can spend more time outside without our friends and family getting burnt. Excellent company.
Thank you! We are really pleased you were kept well informed through each stage of your order and hope you enjoy the benefits of the awning with friends and family soon. We appreciate you taking the time to leave a positive review. The Nationwide Team.
The whole experience, from start to finish, was well organised and expertly carried out. A very professional, pleasant and tidy team to deal with and the awning looks really good. Thank you Nationwide Home Innovations.
Feedback like this is great to receive, we are thankful to you for sharing your experience on the professional installation of your new awning. We will pass on your praises to all involved. Thank you for choosing us. The Nationwide Team.
Very helpful very efficient -great customer service- Unused product as fitted in Sept
Thank you for the positive review! We are very pleased our team provided an efficient and helpful service, we are proud to have delivered a lovely product for your home for you to enjoy very soon. The Nationwide Team.
All went very well with sales, measuring and installation. My only point is that the current advert says interest free credit. Which is not strictly true if you are over 70 years of age. Age discrimination
But just a small point that you would like to correct
We must thank you for sharing your comments and providing us with valuable feedback. As a credit broker we are authorised and regulated by the Financial Conduct Authority (FCA) and have to follow their strict rules and regulations on eligibility criteria which we have no influence over. We are pleased you are happy with your product and wish you many years of enjoyment. The Nationwide Team.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are appreciative of your comments and how pleased you have been with the overall service you have received. Thank you for choosing our small company and recommending us to others. The Nationwide Team.