I ordered from this site because pictures posted were gorgeous dresses for amazing price, they excepted pay pal, so I thought all was well... Until I received half of the order. Items were made from thin T-shirt material, unevenly sawed with sleeves that are uneven. Some items are so tight that you can not even put them on. The use of size did not help, since chart is incorrect. If you do not have money to waste do not order from this company that is located in China.

What a horrible website, I've ordered handbag that was on sale, payed the shipping cost just to find out that I have to pay 19 euros on the pick up as some sort of tax ( bare in mind that's exactly what I have payed for the handbag itself!) and checking the UPS tracking history the package was sent from German hub... Since when we pay tax on goods inebetween Germany and the UK? Horrible horrible scam website! DO NOT ORDER FROM THEM!

I ordered a pair of shoes online with the status staying it was "preparing to ship" for a week. Just to find out that the order was cancelled because "by the time they got to my order my size was out of stock" however when I called the day before, they told me it was boxed and ready to ship by 4pm. They cancelled the order without notification or ANYthing! They didn't give me anything for it either. Horrible communication and customer service.

Nasty Gal's customer service is... well, even their name says it. NASTY, PLAIN NASTY.

I needed my order to be shipped to a different address because I moved out of that apartment and they couldn't change my address because the order was too far in process. I wanted to cancel my order because I hate $#*!ty customer service, I couldn't either because my order was too far in process... My order hasn't even been shipped out yet and I placed it 4 days ago. I am super mad and I'm not going to order from this company again. They might have cool stuff and everything, but I can find it somewhere else. NASTY GAL SUCKS... Oh, and Sophia A. Swears by her customer service. Girl... PLEASE.

Their items are horrible quality, I think that much is known. The products that they sell that are from other designers are the only ones anyone should ever consider purchasing. I've attempted shopping with them over the past 4 years for a total of about 4 or 5 times, I keep thinking that this time will be different but I'm wrong every time. In my most recent experience I bought three items, all of which stated nothing about being non-returnable. I received them, they didn't fit, and I proceeded to try and return them. Lo and behold, they're not returnable. I'm a seasoned online shopper and every other f****** retailer explicitly states somewhere either on the product or checkout page that the items you are purchasing are NOT eligible for return. Nasty Gal knowingly deceives customers by having a "Returns" section on their product pages that says "returns are easy," but doesn't note anything about the actual return policy for that item. What a dishonest company. They're a scam. Be sure to read that policy and maybe even confirm with them on the phone or by email that they are returnable/not returnable. I will never shop at this store again.

A warning to any purchaser out there. If you're going to order an item that says "low inventory" be prepared that they may not send it to you because it's supposedly "out of stock". ( I live in te U. S)

I was very disappointed in them. I ordered an eyeliner and the " over it overalls " in a XS which were on sale for 33$. I waited 3 days for them to confirm the payment; when they did, I saw they only sent the eyeliner.

Though, the overalls were stocked on XS and S the very next day I ordered them, they STILL didn't sent it. I'm very furious about this bullcrap.

I will be calling today.

Would not rate this company at all I live in the uk and was not advised of UPS demanding me COD the actual price of item at my door- poor quality clothes - can buy them at Wall mart poor customer service TRUST ME IF YOU LIVE OUTSIDE USA DONT BUY FROM THEM i cannot stress enough no information at all on extra HIDDEN charges

Ugh, Nasty Gal... I love their clothes and think they are high quality, for what you get. All the clothes I have ordered have been nicely made with sturdy material. I mostly only buy the more covering clothes, so I can't speak to the quality of their revealing club clothes.

My big problem is that they keep f**king up the shoes they send me. First, they sent me sandals they KNEW were broken. The box came with a sheet, signed by someone at the warehouse, saying the buckle on the right shoes was broken. WTF I didn't order these shoes knowing they were broken, and I sure as hell didn't get a discount for them being broken.

Second pair I ordered, they sent me the wrong size. No, it wasn't that the shoes were my right size and that the style of shoe didn't fit, they sent me half a size too small. WTF? I really liked the shoes too!

Their returns take so long, and they will only refund you store credit for shipping costs, even if you're returning the item because they f**ked up, like in both my returns situations.

Really unhappy! Absolutly love all the clothes, so decided to treat myself. I live in the uk and didn't want to spend a crazy amount, but I saw it said free shopping for purchases over 150 pounds, so I thought that was a good deal, so I increased my purchases in order for that as it would 'in theory' work out better. 10 days later, 3 days later then it was meant to come, it arrives and I'm charged 70 pounds for duty. Not only is that a ridiculous amount for a few items of clothing, I ended up having to pay more because I bought more to get the free shopping! An absolutle scam and cheek, not written anywhere! Completely putting me off shopping there now as you can't be told free shipping and get charged half of what you bought for shipping. Very angry. Something needs I be done about this, as nasty gal has lost an 'initially' big fab of the brand! (And I'm not someone who usually write reviews or complains, but I am fuming!)

This site is a complete waste of time. After placing an order, I was delighted to see that processing would only take 1-2 days, and then my items would be on their way! Ah, but alas it is 7 days later and this order has yet to ship. Contacted a Nasty Gal representative and she said that my order would be shipped out later that day. To my surprise (not really), the order had not shipped out and I contacted Nasty Gal yet again. This time the rep told me that due to a switch in systems they have no contact with the warehouse and have no idea when my order will ship! The rep continued to tell me that there was a "clear notice of a delay" in the checkout. While still talking to the rep I added something to my cart and took it all the way to place my order, and there was no notice to be found. I promptly asked where I could find the notice, in which she told my, very conveniently, that it had been taken down. So now there is not foreseeable resolution to my situation, I just have to sit here and wait. DO NOT BUY ANYTHING FROM NASTY GAL!

IF I COULD GIVE THEM LESS THAN ONE STAR I WOULD. THEY ARE HORRRIBLEEEEEEE. PAID FOR OVERNIGHT SHIPPING--NOW A WEEK LATER AND NO CLOTHES. YET THEY INSIST THEY CANNOT GIVE ME A REFUND BECAUSE SHIPMENT IS PENDING?!?! ABSOLUTELY 100% THE WORST CUSTOMER SERVICE

Buyer BEWARE!
I Ordered 2 coats after 2 months I received 1 of them the other one I have not received. I have contacted this company thru Paypal and have got no where. Today on a 40.00 coat they want to offer me 14.00 I am discussed that we are here today. DO NOT BUY FROM THIS COMPANY ever

I bought about 10 items from them and one dress was damaged. They did not want to replace it because they said that it is "final sale." The customer contact care associate kept saying the exact same thing over and over like he/she cannot explain anything else. Customer looses, nasty gal takes all profit. Never buying from them again.

I wouldn't shop here for Christmas gifts as they do not have extended return times for holidays. Clothes are cheap, prices are cheap, so you get what you pay for.

Super fun and friendly chat agent!
Went on Nasty Gal site and saw they had live chat! Thought I would check it out and had so much fun chatting with the agent! She gave me great fashion advice and just an overall fun experience. I will definitely buy from them in the future!

NastyGal should not have all the negative reviews that they do.

5star Shipping: I ordered on Friday (paid for 1 business day shipping) received it Monday afternoon. Also, I live in Ohio so I am in the U.S. if international shipping was a problem, I can't help you there.

5star quality: I bought four crop tops and they all fit true to the medium size and are great quality. I also ordered an iPhone 5 case and Mac lipstick, which are both nice; I mean as good as a phone case and makeup product will be.

5star Value: Each crop was around 30 or 40 dollars & I'm happy to say I believe I got my moneys worth. Reasonable pricing for the each item.

This is my first time ordering from NastyGal and I'm now a loyal customer. I really don't understand the problem others are having, for my experience was very pleasant. They get my thumbs up and I totally recommend them.

I've bought a pair of cut off shorts, Mink Pink brand. They are fabulous. I also bought 3 dresses all great quality! These negative reviews shock me, I've had nothing but amazing experiences with Nasty Gal!

I ordered the double breasted white jacket for my daughter.
When it came it was in an envelope. I thought this can't be the jacket.
It was! It was a cheap thin "jacket" made of fleece.
Very poorly made with everything off centre and doesn't hang evenly.
I will NEVER order from nasty dresses again.