Clothes are extremely poor quality and don't look like the images on the website. I bought 4 dresses all the same size, yet only 2 were true to size, another one was so huge it was like wearing a bin bag and the other one was so tiny it could barely fit a child. One of the dresses is supposed to be red, white and black but the material is so grubby that the white is actually more of a grey colour. I'm also pretty sure 1 of the dresses had already been worn as well.

When you have a problem and try to talk to their Twitter team about it you get no response. Tried messaging them a few times and they've blanked me every time!

They're quick to take your money but don't expect any sort of contact from them after that!

The order I received from this website was entirely incorrect. I had ordered a dress in size 4 and was sent a size 8. I had also ordered a pink ruffle bodysuit to only receive the totally incorrect item. Of course when I contacted them about the mistake they did not care at all and simply told me to send the items back, and that they couldn't send me the correct item I had ordered since it was now out of stock. Do not order from this company

Okay let me just say i put a $200+ order in before i read these horrible horrible reviews and was freaking out after thinking i wasn't going to get it and it would be bad. I was like okay i need to cancel my order and wow am i glad i did not. I ordered on 11 items for my upcoming vacation on Sunday night 6/30 and paid for 2-3 days shipping so it would get here before we left the night or 7/3. My shipping updates were saying it would be here by the end of the day on the 3rd. Well it's the 2nd and i have all 11 items in the correct sizes i ordered them in. Now when i picked the size for my items i paid great attention to their size guide and models wearing size. Everything fits perfect and we all know it's a gamble when ordering online from anywhere anyways. The quality of the items don't seem like they're gunna last a super short period of time and if they do i mean the prices were a tell tale sign. However i don't think they look cheap as some people say. I am very satisfied with my order and how fast i received them. To top it off, after pay let's me keep money in my pocket for the trip! Thanks nasty gal.

I would give this online store a zero not 1 star. Worst experiences i ever met. I bought their product 2 time like only 2-3 day aways from each others and they list the shipping arrive around 4-15days and i wait. (My first order was 410.11$ for order GUK******* and Also for 697.37$ order GUK*******. After like 20 days i text them and ask about my parcel cuz i didnt receive one they ask me to wait for 20 day more and i wait. Then nothing ever arrive. I ask them for refund they refund me back only 371.12$ for my first order and 644.96$ for my second order. So i lose about 90$ without getting anythings. I ask them about that but they say they cant refund me back the shipping fee. What? I get nothing and i pay shipping for nothing? I never met any kind of online store like this ever in my life. Late response / late shipment / never received items / pay for shipping for nothing.

This is a terrible company regarding customer service. I ordered clothes from them, the package got lost, and while I understand that is not their fault, my post office said I need to contact them. When I did, I learned they do not have a phone number - probably because they would get too many complaints, you can actually only contact them through social media. When you contact them its 100% a bot, you speak to a different "person" every message, and are constantly told different things. I cant review the clothes because I never got them, but here's a hint - the clothes aren't always 50-60% because its a good deal, its because that's the price they should be. For a start, this company should reevaluate their customer service methods so people don't continue to waste their money.

I've ordered from here multiple times and every time there has never been an issue. Packages always on time, everything ordered was present and quality was amazing. However, i ordered a swimsuit and a bikini top in a size 6, which did not fit, but that was totally my fault for not realizing i put on weight. Ordered a different bikini top in a size 8 this time and it was a new bikini to their website. This time, the size 8, which was mentioned both on the top and the label attached, was definitely NOT a size 8. As im sure women can agree, its difficult to find something that fits perfectly (especially since im skinny with medium sized bust) but this was a joke. The bikini top was smaller than the previous size 6 bikini top i ordered. To make things worse, the straps were literally for a toddler. They were not adjustable and i couldnt even get the bikini to cover half of my chest. I dont know whether this was an honest mistake or a genuine product. Either way, love this site, but measure yourself and look extra carefully at the sizes.

Nasty Gal can profit at the expense of what I assume to be college students that want trendy clothes but aren't willing to shell out very much for them. I fell for the 60% off sale, and I only read reviews until after I made the purchase. The biggest red flag was that out of the 11 items that I bought, I only kept 5. Customer service was prompt but was virtually useless in helping me with my order. Keep in mind that pretty much everyone has to pay a flat fee of shipping that ensures that your order will come in within a week - try nearly a month, going back and forth with customer service and wondering where my package was since the tracking stopped updating. When I got my package today, some items were laughable... I ordered a delicate white mesh top and what I got was an incredibly unwearable costume-like tulle top that looked like it shipped from the 1800's and it was a completely different top! The cherry on top was the cream blouse that came in a bright yellow colour. I was so disappointed with my items, I didn't even bother trying some of them on. Sizing is way off too, and I'm sure most products are photoshopped or edited to appear like something else when in fact they're cheap, disposable garments. Nasty Gal probably has a high number of returns so they obviously can't afford to pay for shipping costs themselves; honestly, the fact that they haven't gone out of business is beyond me. Also, not even sure where to ship it back to considering the return label and address that they listed aren't the same place - guess you flip a coin and see what happens. Take it from everyone who has left a review that you should look elsewhere for clothes.