MyTripReviews 2,981

I tried to call an agent whom sounded as if they were on a metro or traveling, very noisy background. I told that woman that my mother is dying in Spain and I needed to get there as soon as possible. What? The question I did not want to hear as I have been trying for an hour.

So…I booked online. Kind of sad, some humans appear to be lagging behind computers. I have my ticket and hopefully will reach my mother before she passes away.

The virtual assistant was even worse than the human. Just book by yourself. Save the headaches.

As soon as i swiped my card fot this fare with the understanding of a decent route, i was notified a four flights each way from MSY to CDG with extended wait time. On top of that dozens of emails to confuse the customer instead pf focusing on the essential infos. Ended sleeping overnight at boston airport. Frankly if this company was trying to provide me w a flawless 1 st time experience. They totally failed and i won't require their services in the futur.

Worst app ever, unless customer service, totally unprofessional,never use this app,a total disaster 0 out of 10.brutal server

I booked a ticket from Bangkok to Koh Samui some time ago and received confirmation of the ticket without any problems. I realised however that I had booked the wrong dates. I contacted my trip to change the dates, paid the €104, and yet the flights have still not been changed. I contacted their customer service again today, was assured that everything was correct, was given a link that didn't work and a booking number that doesn't exist on

We found the flight on Google and proceeded to book it through MyTrip. Everything looked fine and the price was as advertised on Google - right up till the end after entering my credit card details when a message popped up saying there would be a $40 price increase due to higher demand. This is so sneaky but we were at the end of a long process of searching, selecting and buying it that I did not have the resolve to cancel it - which is probably what you intended. I would be interested how many other customers of yours experience that. This petty situation has ruined your brand name in my eyes and I will not be using you again.

A second hospital emergency occurred.
~ 2.5 hrs after booking we had a family emergency landing a traveling family member in the hospital and we reached out ~ 5 hrs after booking, we were informed that they'll cancel but will charge all the taxes and $44 fee,we agreed. The connecting flight was not Managed. The hospital medical team resolved the emergency, we received hospital document and within 3 hrs we called back to reinstate the flight back. We were informed that it's too late. We can try to book another flight or book the same flight newly.