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From the business
Mytrip.com is an online travel agency, where you can book flight tickets, find hotel and rent a car all over the world. Moreover you can find useful information about flights, airlines and most popular destinations in Europe!
MyTrip Reviews Summary
The company has garnered a mixed reputation among customers, with positive feedback highlighting its affordability, ease of use, and efficient booking process. Many users appreciate the clear information provided about ticket inclusions and the ability to compare prices. However, significant concerns have been raised regarding hidden fees, unexpected price increases during the booking process, and inadequate customer support. Issues with flight changes, refunds, and ineffective communication have also contributed to dissatisfaction. Overall, while the company offers competitive pricing, its customer service approach appears to require improvement to enhance user experience and trust.
This summary is generated by AI, based on text from customer reviews
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Quite a bit of bells and whistles needing to be unchecked to not end up paying extra fees.
Way too many options and issues, this should have been a lot easier to navigate
Mostly good, but could not use Apple Pay, not sure why. It did not give an error. The page simply did not react to me pressing the button to pay.
Very well organized information, very fast response, not surprises. The price I found was very satisfaying.
Thanks for saving the day! I need this ticket to make it to a wedding!
In the middle of booking my trip, the price jumped $80. After the convoluted process of booking and entering my details, it felt like I was hostage to the process and there was no other option but to accept.
Painful exp with all the add on selections. I understand that your trying to bleed every drop of blood from your customer as possible. I will try to never use your company again.
Until now, I like it. I hope it doesn't give me any problems after the purchase. Thank you
Easier to understand simple steps and great price the best agency in EU
Fácil de realizar página confiable. Buen servicio. Es la primera vez que la uso y la usaré más seguido
Very scary reviews, I'll be surprised to see myself at the final destination not ripped off
Not hard to deal with i find it flexible and helpful! 😃😃😃😃
No PNR or ticket number is sent till now it's been 5 hrs already since I book the tickets. Only the receipt has been sent and order number
Seems, ok, first flight for us, we will see when we will finish our trip:-)
Was trying to book 3 tickets with 1 being for my toddler. It would not let me book it for her own seat. So wound up having to just book two seats and my daughter to sit on our lap. I called they told me to use the app which I'm in another country and trying to download the app wouldn't take to long. I dunno if you're going to optimize just for your app then don't make a website just revert everyone to your site. Extremely inconvenient.
Where are the flight numbers? This process seems so odd and lacks details.
My experience was easy to use, without any sudden hidden charges.
Cookies are changing prices and this creates a bad feeling purchasing ofr a higher price - shame on you all
Fast and best Application good price and good customer service
"I'm grateful for the seamless experience with Mytrip so far! The efficient process and helpful support have made planning my trip a breeze. Thank you!"
Good always easy and convenient booking system. The booking overview is well organized and managable
Professional booking of travel arrangements always done professionally n fast. Clear overview how to book n get booking confirmation
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members