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Power your professional tax preparation business with functionality, accuracy, and ease, all for an affordable price. With no networking or downloads, our cloud-based technology allows you to prepare returns anywhere, at any time, on any device. Enjoy a flexible and cost-effective solution for your business. Spending money on unnecessary hardware is over. Working from anywhere means no longer having to invest in utilities, IT staff, or office space to grow your business.
Looking for Lower Fees? You've come to the right place!
• $15 Bank Product Fee
• $1 Remote Signature ID Verification
• 15% Administration Fee for Add on Fees
• NO OTHER FEES!
Powerful productivity tools included with our plans:
· Unlimited tax preparation
· Free unlimited e-filing
· Federal and all states
· Integrated bank products
· Client portal with a personalized link
· Remote signatures
· Individual and business returns
· 1065, 1120, 1...
MyTAXPrepOffice Reviews Summary
My Tax Prep Office enjoys a strong reputation for its customer service and user-friendly software, with many clients praising the staff's patience, attentiveness, and bilingual support. Customers appreciate the detailed explanations provided during training sessions and the overall value of the software compared to competitors. However, some concerns were raised regarding communication about IRS payment statuses and the need for more proactive updates. Overall, the sentiment reflects high customer satisfaction, with a commitment to continuous improvement and responsiveness to user feedback.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Even though I found the information I needed seconds before Lissette responded she was prompt and so very courteous!
I have been doing taxes for the last 18 years and EVERYTHING I ever wanted or needed from a tax software, MYTAXPREPOffice has it! I have been paying thousands for Intuit Pro Series for years. I thought I would NEVER change software! After the 1st demo I ate my words because I was SOLD! Thank you to the creators and your amazing customer service staff!
A VERY FRIENDLY AND PRACTICAL SOFTWARE, 100% RECOMMENDED, A VERY EFFICIENT AND COMMITTED STAFF WHEN IT COMES TO EXPLAINING.
I have been using a few different tax software past decade. MyTaxpreOffice is excellent software and the help from an experienced support team is also outstanding. Calculating College tuition credit with one click of a button made it so easy. Andres is very knowledgeable
La atencion es increible, todos amables y muy rapidas respuestas, el sistema es muy facil y dinamico.
Fue muy importante y muy bien explicada todas la informacion
Is great to talk and share the screen with support to understand the solution to the problems
Yo creo que el mejor support que yo he recivido, este equipo de trabajo es excepcional. Gracias
Todo muy bien, excelente muy puntual, responsable y amable. Y sobre todo me aclaro todas mis dudas.
Excelente entrenamiento por Rafael, fue muy claro en todas las aplicaciones.
Good support and decent tax software last year. This year, their portal doesn't recognize my old password, so I'm unable to re-set it! They also do not answer the phone, after an hour on hold! Even the chat is extremely slow. I might need to make a change so I can help my clients!
Se tomo el tiempo para explicar con detalle.
Muchas Gracias Rafael
En el día de hoy realice mi entrenamiento con el instructor Siquard es una excelente persona, me ayudo a aclarar todas mis dudas le doy un 10, fue una excelente experiencia, su programa tiene todos los requisitas para poder navegar sin dificultad y mantenernos actualizados
They answer all the question I had thank you, we cover 1099, w-2, w-7 business accounts everything
The class was 2 hours the guy had a lot of patience.
Vielka Castro fue mi representate en el dia de hoy y me quede satisfecha con toda la informacion proporcionada, me enseno cada detalle del software y a como navegar por el para tener mas confianza y familiarizarme con el mismo. Le agradezco su dedicacion y apoyo
Would like to have more backgrounds ability to change wallpapers and pages
Also i dont under stand the new version would like to have the old version back
Also my system gets stock i have to keep reloading the app also old files aren't there to access
Muy amable la persona de soporte, me ayudo mucho a entender el software.
We were greeted on-time with a welcoming presence. I have had an amazing experience thus far working with the team members at My Tax Prep Office. I appreciate the attention to detail and patience with the team members and myself. Today we worked with Sophia
Thank you again for outstanding service!
We had been trained by someone who was fluent in both spanish and english. He was very patient with our questions and was very clear in explaining what it was we needed. Unfortunately we werent able to get his name, and im unsure if i should type his extention here, but overall it was a pleasant experience
-JT&E INCOME TAX
MARISOL BELTRE
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Ana,
Our software does not include background customization or wallpapers, so there may be some confusion with another program. We also don't have old files stored in our software, but we do store returns and documents in the cloud which are easy to access as shown below.
Customizing Your Dashboard
Did you know our customers can customize the colors of the widgets on our Dashboard? Whether it’s to match your workflow or simply to brighten up your day with your favorite colors, it’s a quick and easy way to personalize your setup.
Switching Between Modes
We’ve recently introduced the all-new Interview Mode. Interview Mode is designed to make preparing returns faster and easier than ever, but if you prefer the familiarity of our classic interface, it’s simple to switch to Forms Mode and continue working the way you always have.
Access to Prior Tax Years
We wanted to remind customers that they have access to prior tax years, including 2021, 2022, and 2023. If you were a MyTAXPrepOffice user during those years, you can easily Proforma your returns into the current year.