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Power your professional tax preparation business with functionality, accuracy, and ease, all for an affordable price. With no networking or downloads, our cloud-based technology allows you to prepare returns anywhere, at any time, on any device. Enjoy a flexible and cost-effective solution for your business. Spending money on unnecessary hardware is over. Working from anywhere means no longer having to invest in utilities, IT staff, or office space to grow your business.
Looking for Lower Fees? You've come to the right place!
• $15 Bank Product Fee
• $1 Remote Signature ID Verification
• 15% Administration Fee for Add on Fees
• NO OTHER FEES!
Powerful productivity tools included with our plans:
· Unlimited tax preparation
· Free unlimited e-filing
· Federal and all states
· Integrated bank products
· Client portal with a personalized link
· Remote signatures
· Individual and business returns
· 1065, 1120, 1...
My Tax Prep Office enjoys a strong reputation for its customer service and user-friendly software, with many clients praising the staff's patience, attentiveness, and bilingual support. Customers appreciate the detailed explanations provided during training sessions and the overall value of the software compared to competitors. However, some concerns were raised regarding communication about IRS payment statuses and the need for more proactive updates. Overall, the sentiment reflects high customer satisfaction, with a commitment to continuous improvement and responsiveness to user feedback.
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ALEX DID A GREAT JOB HELPING ME OUT THIS AFTERNOON 01/28/2021
I HAVE BEEN MTPO FOR 3 YRS NOW AND ALWAYS HAD GREAT SERVICE AND PEOPLE THAT IS VERY UNDER STANDING AND EASY TO WORK WITH THIS IS ONE OF THE BEST TAX SOFTWARE TO WORK WITH AND AGAIN THANK YOU ALEX AND THANK YOU MTPO
If you're brand new, starting out, and looking for software to use, MyTaxPrepOffice is a great point to start with. Their customer service knows what they're doing and will help you with tips that they have to make the software customized to your advantage.
I received an excellent description of the software, It's easy to use, with a great workflow and feature that let the taxpayer, and the client use it. I recommend MyTaxPrepOffice for their use. Thanks
Nakia Russell spent approximately five minutes with me, and solved all the problems that I had with an 1040 federal return from South Dakota.
Excellent service and charismatic personality that simply did the trick for me.
Would love it if she was personally assigned to me for any future problems I may encounter.
Keep up the good work,
Camila A. Contreras Fontánez
I HAVE BEEN USING THIS SOFTWARE FOR FOUR YEARS AND FOUND THAT IT IS VERY USER FRIENDLY. TECH SUPPORT IS PHENOMINAL! I HIGHLY RECOMMEND THIS SOFTWARE TO ANYONE!
I have been preparing returns using MyTaxprep since 2020 and have been satisfied with the results. It is easier than some of the bigger players in the field and more reasonably priced.
I am a first timer user of MyTAXPrepOffice. Bethany did a great job in leading me through the set up and showing me the process of preparing returns and the means of communications with clients. I would highly recommend MyTAXPrepOffice.
My trainer appeared to have adequate understanding of the subject matter and was very patience with me.
I have been using this software for my business and personal tax return clients for the last few years. It is much more affordable than the other programs. They provide all the services I need and more. I love that you can lock in your price year to year so you don't have to worry about a large increase like the other programs I have tried. You have the option of doing the returns through the interview process or forms mode which is helpful especially with new client returns.
The customer service has been awesome. This is my first year with MyTAXprepOffice software and they are so helpful in guiding me with the software and they have many you-tube videos to help with the process too.
Software is very user friendly and customer service is very friendly and helpful. I would definitely recommend this product to others.
Kachjae is wonderful, professional
She is fast and knows what she doing
Really appreciated her for support
Completed my office setup, and one on one training and so far I am super impressed with the representatives and the software, super light, fast, nimble and robust with tons of features and ways to start, resume and complete a tax return from any screen or field. The interface (and the ability to customize); the client interface piece of it; the internal controls for documents, notes, etc ---- just great stuff all around. Highly recommend! Use referral code FHE2020 for a promotional discount, not being incentivized to do this but excited to share this.
I had a few questions/issues related to using the 2020 software for the first time and call was answered immediately, and issues were corrected on the spot. It was incredibly appreciated!
Although I have yet to start the 2020 tax year with the new software, I am very happy with the one on one training and the training videos. If you have used another tax software, many features are very similar. I was peviously with TAXWISE. I think that it was a very good software, but MyTAXPrepOffice has more features for a better price. I used to have a separate portal for my clients to use for security, but the portal is built right in to MyTAXPrep. There is also an after the fact payroll feature that looks very handy for quarterly reports.
Year after year these wonderful people never cease to amaze me!
They make my tax prep easier with their excellent support and knowledge.
Thank you once again!
Alex help me set up the program and answer all my questions! He was great and I hope to talk to him again!
Truly enjoy using this software. The ease of use is amazing with the colors organizing sections on the pages. Everything is so organized and simple to see and utilize. Ive had other software that seems more confusing than this one! You should give this a try! I love using it and enjoy the ease as it truly is fun to use and help others with their returns, I've had no issues ever. Exceptional!
Danielle answered my questions very promptly and provided links to assist me to further research. This is my first time working with this product, so I am looking forward to the new experience. Thank you.
Answer: Hello Joy, If you purchased the 2 for 1, you may already have 2019. Please contact our team at 307.414.1211 to verify, and we will activate your license. Sincerely, The MyTAXPrepOffice Team
Answer: IF YOU WANT TO TRANSMIT YOUR RETURNS ELECTRONICALLY, YOU MUST HAVE AN EFIN.
Answer: They have instruction tutorials that I participated in several years ago. I too had a learning curve initially but I now seem to feel competent plus they have a good Chat line support that I use for technical and some tax prep advice. As I recall it was easy to set up online for me I would try to reload it. Richard
Answer: Hello Tyson, We apologize for the sales rep missing the scheduled demo. Please call us at 307.414.1211, so that we can re-schedule that demo appointment for you. Customer satisfaction is always the number one priority for us. We hope you will join our thousands of happy customers that enjoy our low prices, expert support, and powerful features. Once again, we apologize for the inconvenience. Sincerely, The MyTAXPrepOffice Team
Answer: Hello Herbert, We offer a demo version of the software on our website that allows access to the year 2018 (https://mytaxprepoffice.com/democenter). If you have questions about specific forms, please contact our support team at 307.414.1211. Thank you. Sincerely, The MyTAXPrepOffice Team
Answer: Hello, The Lifetime Price Guarantee means that your subscription renewal price will not go up as long as you renew by April 15th for the following tax year. It is not a lifetime subscription. We do offer multi-year subscriptions where renewal is not necessary for up to 5 years. If you have questions about your renewal and Lifetime Price Guarantee, please contact our Customer Relations Department at 307.414.1211 and press #3. They will be happy to answer any questions you may have. Thank you for being a loyal MyTAXPrepOffice customer and we look forward to speaking with you.
Answer: You really should not read negative reviews because most negative reviews are from disgruntled consumers based on their own faults.
Answer: No only if file with mytaxprepoffice the year before or any year before
Answer: I would go with TaxAct over 100 times than to even get close to mytaxprep office. This company's tactics should be reported

