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Power your professional tax preparation business with functionality, accuracy, and ease, all for an affordable price. With no networking or downloads, our cloud-based technology allows you to prepare returns anywhere, at any time, on any device. Enjoy a flexible and cost-effective solution for your business. Spending money on unnecessary hardware is over. Working from anywhere means no longer having to invest in utilities, IT staff, or office space to grow your business.
Looking for Lower Fees? You've come to the right place!
• $15 Bank Product Fee
• $1 Remote Signature ID Verification
• 15% Administration Fee for Add on Fees
• NO OTHER FEES!
Powerful productivity tools included with our plans:
· Unlimited tax preparation
· Free unlimited e-filing
· Federal and all states
· Integrated bank products
· Client portal with a personalized link
· Remote signatures
· Individual and business returns
· 1065, 1120, 1...
MyTAXPrepOffice Reviews Summary
My Tax Prep Office enjoys a strong reputation for its customer service and user-friendly software, with many clients praising the staff's patience, attentiveness, and bilingual support. Customers appreciate the detailed explanations provided during training sessions and the overall value of the software compared to competitors. However, some concerns were raised regarding communication about IRS payment statuses and the need for more proactive updates. Overall, the sentiment reflects high customer satisfaction, with a commitment to continuous improvement and responsiveness to user feedback.
This summary is generated by AI, based on text from customer reviews
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I am very pleased with the Platform, and April (The Trainer) made it even BETTER!. She is very knowledgeable, patient, and pleasant.
This was the most thorough training and support I've gotten with any software. In the required one on one training, Darellys patiently answered every question and provided helpful tips and direction to make navigating the software simple. I am so excited to experience this cutting edge tax software this tax season.
I have a nice experience an excellent technical support from Mr rafael. I'm so surprised about his knowledge and patience. He fix the software problem.
Rafael, Thanks for your help.
TaxPrep representative Ray called regarding a support ticket. Ray resolved not only the subject ticket but also two other support tickets I had outstanding. Ray also provided instructions on how to customize my organizer to better serve my clients. Ray was extremely competent and professional. Spent considerable time to help me understand parts of the program that I have not become familiar with. Really appreciate the quality of service I received today. Great job!
Thibault was very helpful and knowable, he help me to understand and explained how to finish a return
Keesha is very knowledgeable, and provided me additional tips and insight in navigating the MyTaxPrepOffice software. She was able to completely and thoroughly answer my questions, and demonstrate the software's capability to me.
Thibault muy amable y profesional muy facil con su explicacion.
Thibault, Thank you for your help. You answered all my questions in a professional manner..
I had Lissette O. As my trainer and she was very thorough in showing me everything. I felt at ease with everything she taught me. Thank you!
Jessica was able to help me with my setup issue. It was quick and to the point.
I loved they way my customer service helped me she was very knowledgeable
El senor Rafael Rodriguez fue super amable conmigo al apoyarme con el programa, de verdad que estoy super agradecida
The representative was very helpful, I appreciate the support and guidance he provided. My experience with was great!
Thibault, was very polite and very knowledgeable. He was able to solve the issue i was having. Thank you Thibault!
Thibault- WAS VERY INFORMATIVE AND HELPFUL. I HAVE ALWAYS HAD A GREAT EXPERIENCE WITH THIS SOFTWARE AND STAFF!
Mi experiencia fue muy buena ademas el entrenador fue muy explicito en su explicacion muy agradecida con el programa a pesar de ser nuevo para mi gracias
Thank you Rafael for your help with the software. Is my first year looking forward to work with the software. Rafael was very patient and knowledgeable of the software.
Thanks
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members