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Power your professional tax preparation business with functionality, accuracy, and ease, all for an affordable price. With no networking or downloads, our cloud-based technology allows you to prepare returns anywhere, at any time, on any device. Enjoy a flexible and cost-effective solution for your business. Spending money on unnecessary hardware is over. Working from anywhere means no longer having to invest in utilities, IT staff, or office space to grow your business.
Looking for Lower Fees? You've come to the right place!
• $15 Bank Product Fee
• $1 Remote Signature ID Verification
• 15% Administration Fee for Add on Fees
• NO OTHER FEES!
Powerful productivity tools included with our plans:
· Unlimited tax preparation
· Free unlimited e-filing
· Federal and all states
· Integrated bank products
· Client portal with a personalized link
· Remote signatures
· Individual and business returns
· 1065, 1120, 1...
My Tax Prep Office enjoys a strong reputation for its customer service and user-friendly software, with many clients praising the staff's patience, attentiveness, and bilingual support. Customers appreciate the detailed explanations provided during training sessions and the overall value of the software compared to competitors. However, some concerns were raised regarding communication about IRS payment statuses and the need for more proactive updates. Overall, the sentiment reflects high customer satisfaction, with a commitment to continuous improvement and responsiveness to user feedback.
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Very good and knowledgeable, he very good with the software..
Desde el momento en que contacté al soporte, el representante fue muy amable y profesional. Escuchó atentamente mi problema y se tomó el tiempo necesario para entender la situación.
La resolución fue rápida; me guiaron paso a paso a través del proceso de solución de problemas, y en cuestión de minutos, logramos resolver el inconveniente. Además, el representante me proporcionó información adicional que me ayudó a optimizar el uso del software.
Me sentí valorado como cliente y aprecié la paciencia y el conocimiento del equipo. Sin duda, esta experiencia positiva me ha dado más confianza en el producto y en el servicio al cliente que ofrecen. ¡Definitivamente recomendaría su soporte a otros!
I've had previous experience with other tax softwares but this one by far is the best I've used. I had my training done by Lissette and she was amazing and taught me alot! I'm prepared for the upcoming season and beyond.
Hemos tenido una experiencia exelente, el senor que nos dio el entrenamiento llamado Siquard es una persona profesional, nos enseno como son las funciones del sotware de una manera clara y entendible estamos muy agradecidas que nos haya atendido
Quisiera dejar saber que estoy muy contento y muy agradecido por el excelente training que he recibido del software myTAXprepoffice por parte del Sr. Siquard, el ha tenido mucha paciencia y mucha profesionalidad a la hora de impartir la clase, lo considero altamente recomendable para toda aquella persona que necesite aprender como funciona este programa.
I had a great experience with Chase he went above and beyond until he fixed my issue. I had talked to several people in support and they kept blaming the IRS and when I talked to the IRS they kept blaming TPG. Chase didn't stop until he solved the issue, found out where the client's check was, and we printed it for her. I have only been working with the client since February trying to resolve this problem.
Customer support is appreciated. Software can be accessed from anywhere. Easy to use.
MyTAXPortal is icing on the cake
I returned to MyTaxPrepOffice and I'm so happy i did. Thank you so much for taking your time to explain all the great updates i missed.
My experience with the software is amazing, the customer service is Excellent. I recommend the software 100%
Keesha was an excellent trainer & having us both in the program together made everything so easy to learn
It was such a great experience working with the team at MyTaxPrepOffice. I received nothing but a bounty of treasures from the beginning and look forward to my partnership with MyTaxPrep. The flow of the software is easy and straightforward. It is the closest thing I have found to an all-in-one for my needs during my 4 years of tax prep experience. Definitely reach out to Tony in sales for your needs and a special thank you to Keesha for her help during my training and setup!
I had a great experience with Siquard Beteta, he walked me through the software easily and very patient. He showed me the benefits of using this software. I am very satisfied with my training.
EXCELENTE SERVICIO Y ATENCION, PROGRAMA CON MUY BUEN Y CALIFICADO SERVICIO DE SOPORTE TECNICO.
Feliz con la atencion telefonica todos son muys amables ay diligentes
Have used this software for several years. LOVE it with my Apple computer.
Would have give 5/5 except for the glitches. The same glitches over and over. For me it is the State C540. The program was put better when it first started. Also i prefer to speak to someone than try to find reading material through too many pages and too often it says it has not support
As a tax prep professional I would rather spend my time thinking about ways to save my clients money than trying to figure out what my tax software. This year I switched to MyTaxprepOffice reluctantly because I had not heard of them but I am SO glad I took the plunge and switched. Whenever I did not understand the software I could call or chat and get an immediate response. My previous tax software did not have the chat option and it took them a long time to get back to me plus they charged $20 for each efile submission ( both state and federal). I love how I can write individual letters to each of my clients and email them drafts of their taxes because most of my clients are in another state than I live. Thank you MyTAXprepoffice for thinking of ways to make my job easier so I can make my clients happier.
I USED FOR MANY YEAR PROSERIES SOFTWARE, IS EXCELLENT, BUT MYTAXPREPOFFICE IS ABSOLUTY VERY COMPLETED AND FRIENDLY
Very pleased with the functionality, features, and ease of use of MyTAXPrepOffice. The support staff is friendly and really helpful. I enjoy using this tax software. It's extremely helpful to have clients review and sign their returns remotely. I highly and enthusiastically recommend MyTAXPrepOffice.
Answer: Hello Joy, If you purchased the 2 for 1, you may already have 2019. Please contact our team at 307.414.1211 to verify, and we will activate your license. Sincerely, The MyTAXPrepOffice Team
Answer: IF YOU WANT TO TRANSMIT YOUR RETURNS ELECTRONICALLY, YOU MUST HAVE AN EFIN.
Answer: They have instruction tutorials that I participated in several years ago. I too had a learning curve initially but I now seem to feel competent plus they have a good Chat line support that I use for technical and some tax prep advice. As I recall it was easy to set up online for me I would try to reload it. Richard
Answer: Hello Tyson, We apologize for the sales rep missing the scheduled demo. Please call us at 307.414.1211, so that we can re-schedule that demo appointment for you. Customer satisfaction is always the number one priority for us. We hope you will join our thousands of happy customers that enjoy our low prices, expert support, and powerful features. Once again, we apologize for the inconvenience. Sincerely, The MyTAXPrepOffice Team
Answer: Hello Herbert, We offer a demo version of the software on our website that allows access to the year 2018 (https://mytaxprepoffice.com/democenter). If you have questions about specific forms, please contact our support team at 307.414.1211. Thank you. Sincerely, The MyTAXPrepOffice Team
Answer: Hello, The Lifetime Price Guarantee means that your subscription renewal price will not go up as long as you renew by April 15th for the following tax year. It is not a lifetime subscription. We do offer multi-year subscriptions where renewal is not necessary for up to 5 years. If you have questions about your renewal and Lifetime Price Guarantee, please contact our Customer Relations Department at 307.414.1211 and press #3. They will be happy to answer any questions you may have. Thank you for being a loyal MyTAXPrepOffice customer and we look forward to speaking with you.
Answer: You really should not read negative reviews because most negative reviews are from disgruntled consumers based on their own faults.
Answer: No only if file with mytaxprepoffice the year before or any year before
Answer: I would go with TaxAct over 100 times than to even get close to mytaxprep office. This company's tactics should be reported

