Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of MyTAXPrepOffice

MyTAXPrepOffice

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Power your professional tax preparation business with functionality, accuracy, and ease, all for an affordable price. With no networking or downloads, our cloud-based technology allows you to prepare returns anywhere, at any time, on any device. Enjoy a flexible and cost-effective solution for your business. Spending money on unnecessary hardware is over. Working from anywhere means no longer having to invest in utilities, IT staff, or office space to grow your business.

Looking for Lower Fees? You've come to the right place!

• $15 Bank Product Fee
• $1 Remote Signature ID Verification
• 15% Administration Fee for Add on Fees
• NO OTHER FEES!

Powerful productivity tools included with our plans:

· Unlimited tax preparation
· Free unlimited e-filing
· Federal and all states
· Integrated bank products
· Client portal with a personalized link
· Remote signatures
· Individual and business returns
· 1065, 1120, 1...


mytaxprepoffice.com
Cheyenne, WY, United States
How would you rate MyTAXPrepOffice?
grey stargrey stargrey stargrey stargrey star

MyTAXPrepOffice Reviews Summary

My Tax Prep Office enjoys a strong reputation for its customer service and user-friendly software, with many clients praising the staff's patience, attentiveness, and bilingual support. Customers appreciate the detailed explanations provided during training sessions and the overall value of the software compared to competitors. However, some concerns were raised regarding communication about IRS payment statuses and the need for more proactive updates. Overall, the sentiment reflects high customer satisfaction, with a commitment to continuous improvement and responsiveness to user feedback.

This summary is generated by AI, based on text from customer reviews

service
139
value
134
shipping
52
returns
54
quality
126
This company responds to reviews on average within 0 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow herb H.
Unfollow herb H.
Share Review
Report Review

Very good and knowledgeable, he very good with the software..

Date of experience: October 7, 2024
Oklahoma
1 review
0 helpful votes
Follow lucero Z.
Unfollow lucero Z.
Share Review
Report Review

Amazing!
October 17, 2024

Great experience! Rafael did an amazing help in my training

Date of experience: October 7, 2024
Kentucky
1 review
0 helpful votes
Follow elianne H.
Unfollow elianne H.
Share Review
Report Review

Great service!
October 11, 2024

Desde el momento en que contacté al soporte, el representante fue muy amable y profesional. Escuchó atentamente mi problema y se tomó el tiempo necesario para entender la situación.

La resolución fue rápida; me guiaron paso a paso a través del proceso de solución de problemas, y en cuestión de minutos, logramos resolver el inconveniente. Además, el representante me proporcionó información adicional que me ayudó a optimizar el uso del software.

Me sentí valorado como cliente y aprecié la paciencia y el conocimiento del equipo. Sin duda, esta experiencia positiva me ha dado más confianza en el producto y en el servicio al cliente que ofrecen. ¡Definitivamente recomendaría su soporte a otros!

Date of experience: October 1, 2024
Texas
1 review
0 helpful votes
Follow RHONDA Y.
Unfollow RHONDA Y.
Share Review
Report Review

Go Purchase it Now!
October 10, 2024

I've had previous experience with other tax softwares but this one by far is the best I've used. I had my training done by Lissette and she was amazing and taught me alot! I'm prepared for the upcoming season and beyond.

Date of experience: September 30, 2024
Florida
1 review
0 helpful votes
Follow Maria C X.
Unfollow Maria C X.
Share Review
Report Review

Exellent
October 3, 2024

Hemos tenido una experiencia exelente, el senor que nos dio el entrenamiento llamado Siquard es una persona profesional, nos enseno como son las funciones del sotware de una manera clara y entendible estamos muy agradecidas que nos haya atendido

Date of experience: September 23, 2024
Florida
1 review
0 helpful votes
Follow Alexei L.
Unfollow Alexei L.
Share Review
Report Review

Excelente Training
September 6, 2024

Quisiera dejar saber que estoy muy contento y muy agradecido por el excelente training que he recibido del software myTAXprepoffice por parte del Sr. Siquard, el ha tenido mucha paciencia y mucha profesionalidad a la hora de impartir la clase, lo considero altamente recomendable para toda aquella persona que necesite aprender como funciona este programa.

Date of experience: August 27, 2024
Ohio
1 review
0 helpful votes
Follow VICKIE Z.
Unfollow VICKIE Z.
Share Review
Report Review

Vickie T experience
June 17, 2024

I had a great experience with Chase he went above and beyond until he fixed my issue. I had talked to several people in support and they kept blaming the IRS and when I talked to the IRS they kept blaming TPG. Chase didn't stop until he solved the issue, found out where the client's check was, and we printed it for her. I have only been working with the client since February trying to resolve this problem.

Date of experience: June 7, 2024
India
1 review
0 helpful votes
Follow Vaidehi T.
Unfollow Vaidehi T.
Share Review
Report Review

Best Tax Software
June 16, 2024

Customer support is appreciated. Software can be accessed from anywhere. Easy to use.
MyTAXPortal is icing on the cake

Date of experience: June 6, 2024
Virginia
1 review
0 helpful votes
Follow Monique E.
Unfollow Monique E.
Share Review
Report Review

Great training time
June 13, 2024

I returned to MyTaxPrepOffice and I'm so happy i did. Thank you so much for taking your time to explain all the great updates i missed.

Date of experience: June 3, 2024
Florida
1 review
0 helpful votes
Follow WENDY O.
Unfollow WENDY O.
Share Review
Report Review

Excellent Software
May 10, 2024

My experience with the software is amazing, the customer service is Excellent. I recommend the software 100%

Date of experience: April 30, 2024
New Mexico
2 reviews
0 helpful votes
Follow Pamela E.
Unfollow Pamela E.
Share Review
Report Review

One on One
May 7, 2024

Keesha was an excellent trainer & having us both in the program together made everything so easy to learn

Date of experience: April 22, 2024
Virginia
1 review
0 helpful votes
Follow Iyochasia I.
Unfollow Iyochasia I.
Share Review
Report Review

It was such a great experience working with the team at MyTaxPrepOffice. I received nothing but a bounty of treasures from the beginning and look forward to my partnership with MyTaxPrep. The flow of the software is easy and straightforward. It is the closest thing I have found to an all-in-one for my needs during my 4 years of tax prep experience. Definitely reach out to Tony in sales for your needs and a special thank you to Keesha for her help during my training and setup!

Date of experience: April 22, 2024
Utah
1 review
0 helpful votes
Follow Sandye V.
Unfollow Sandye V.
Share Review
Report Review

Excellent Training
April 28, 2024

I had a great experience with Siquard Beteta, he walked me through the software easily and very patient. He showed me the benefits of using this software. I am very satisfied with my training.

Date of experience: April 18, 2024
Texas
1 review
0 helpful votes
Follow RONIEL H.
Unfollow RONIEL H.
Share Review
Report Review

CUSTOMER SERVICES AND SUPPORT
April 22, 2024

EXCELENTE SERVICIO Y ATENCION, PROGRAMA CON MUY BUEN Y CALIFICADO SERVICIO DE SOPORTE TECNICO.

Date of experience: April 12, 2024
Texas
1 review
0 helpful votes
Follow ELIZABETH Y.
Unfollow ELIZABETH Y.
Share Review
Report Review

Excelente
April 22, 2024

Feliz con la atencion telefonica todos son muys amables ay diligentes

Date of experience: April 11, 2024
Arizona
1 review
0 helpful votes
Follow Deanna M.
Unfollow Deanna M.
Share Review
Report Review

Have used this software for several years. LOVE it with my Apple computer.

Date of experience: April 8, 2024
California
1 review
0 helpful votes
Follow JoAnn D.
Unfollow JoAnn D.
Share Review
Report Review

Great Program
April 18, 2024

Would have give 5/5 except for the glitches. The same glitches over and over. For me it is the State C540. The program was put better when it first started. Also i prefer to speak to someone than try to find reading material through too many pages and too often it says it has not support

Date of experience: April 8, 2024
New York
1 review
0 helpful votes
Follow Benadette L.
Unfollow Benadette L.
Share Review
Report Review

MyTaxPrepOffice Accessibility
April 7, 2024

As a tax prep professional I would rather spend my time thinking about ways to save my clients money than trying to figure out what my tax software. This year I switched to MyTaxprepOffice reluctantly because I had not heard of them but I am SO glad I took the plunge and switched. Whenever I did not understand the software I could call or chat and get an immediate response. My previous tax software did not have the chat option and it took them a long time to get back to me plus they charged $20 for each efile submission ( both state and federal). I love how I can write individual letters to each of my clients and email them drafts of their taxes because most of my clients are in another state than I live. Thank you MyTAXprepoffice for thinking of ways to make my job easier so I can make my clients happier.

Date of experience: April 7, 2024
Florida
1 review
0 helpful votes
Follow JOSE R.
Unfollow JOSE R.
Share Review
Report Review

EXCELLENT AND COMPLETED SOFTWARE
April 11, 2024

I USED FOR MANY YEAR PROSERIES SOFTWARE, IS EXCELLENT, BUT MYTAXPREPOFFICE IS ABSOLUTY VERY COMPLETED AND FRIENDLY

Date of experience: April 1, 2024
Texas
2 reviews
0 helpful votes
Follow Thomas S.
Unfollow Thomas S.
Share Review
Report Review

MyTAXPerpOffice Rocks
April 8, 2024

Very pleased with the functionality, features, and ease of use of MyTAXPrepOffice. The support staff is friendly and really helpful. I enjoy using this tax software. It's extremely helpful to have clients review and sign their returns remotely. I highly and enthusiastically recommend MyTAXPrepOffice.

Date of experience: March 29, 2024