My Supernova

I lost money on my initial deposit and never actually got into any monthly deal with them because they simply could not get anything done technically. The web page they designed was a total joke that I would have been embarrassed to use and there were many other issues. But I have to say they were very good about honoring the deal, which regrettably left me a little in the hole, but not too much. I wouldn't recommend them because they seem to be working by the seat of their pants and making it up as they go along. I'm just glad the whole this is over.

Unfortunately this is my second review of this company. I stayed with them for 19.99 a month only because I would have been forced to have a new website built and honestly after the exorbitant amount that I had already paid them with no return on my investment I really could not afford it. Not to mention the fact that I have been dealing with cancer tor 29 months and really just did not have the time to change. They led me to believe lies and when the domains that were pointing to my site no longer pointed to the site they built for me on their domain (I have no idea how this works) they would not even talk to me BECAUSE I posted bad reviews. They also stopped hosting my site BECAUSE I would not remove my bad reviews. I cannot say enough except to please be aware of what you are getting into with this company. And that you understand completely.

MyStupidNova:
RIP OFF!
SCAM!
UNPROFESSIONAL!
POOR CUSTOMER SERVICE!
LIARS!
THIEVES!
DISHONEST!
POOR MANAGEMENT!
SCUMBAGS!
DISRESPECTFUL!
STAY AWAY!
STEER CLEAR!
LOOK SOMEWHERE ELSE!
DON'T CAUSE YOURSELF THE ANGUISH AND PAIN (unless you're into that sort of thing[?])!

These guys are like Wolf of Wallstreet. The movie. They lie. I was starting my online and google placement with the manager from supper nova. I was a confused and skeptical about these online companies. So I was also in talk with another online company, well when I told them that the supposedly "Manager " said I was making a mistake. I asked him if I made a mistake I will contact him back and we could do buisness. Well as a buisness owner for 16 yrs I was blown away with what this manager told me... That NO I could not come back and they would not do buisness with me. I asked him his name 3 times and every time he gave me a different name everytime I asked? So who ever Owens this company needs to look at there inner structure of employees. And training is a big part of what these guys need to deal with customers. By the way. Everytime I asked him a question he would laugh at me. Really good buisness guys? STAY AWAY. They are a joke. I have never in my life been treated like that from a company. I actually felt sorry for the owner or owners of this company. Me I would be embarrassed

I see that they have some negative reviews but that was not my experience. Is my phone ringing off the hook? Not really, but I definitely make money every month off their advertisement. I mean this is marketing people! There are no guarantees. My account executive (Jeannie) is always there when I have a question or concern and I have never had any "bait or switch" experiences with them. I rarely if ever write reviews on line, as a business owner I felt like I should give my 2 cents because My Supernova has helped me alot

Very misleading cold calling. This company uses mass automated telemarketing to fish you in. Their message claims your Google listing is not optimized. Your choice is to press 1 to speak to a person or 2 to be removed from future calls. I've pressed 2 several times, yet I still receive interruptions from annoying robo calls, most times when I'm busy with a customer.
The problem is that my Google "presence" and AdWords is optimized and I'm paying for that service through a legitimate program.
Since the calls continue, I decided to press one and see what this advertising was about. After pressing 1, a sales person immediately answered and asked, "before we begin, what is your first and last name?" My reply was, "Excuse me, what company are you calling from and what is your first and last name?"
He replied, Google, which was a deceptive practice and a lie. I was able to confirm his deception after I had listened to his application of every sales tactic in the book. I said that I rarely do business over the phone and asked for something in writing. He couldn't do that. So I said, let me think this over and call you back. He said he couldn't receive incoming calls, so he offered his cell phone number. RED FLAG EVERYBODY!
Finally he admitted that he worked for mysupernova, and claimed that they were in a "partnership" with Google. I explained to him that his deception was not acceptable and hung up.
The sales rep should have properly and accurately identified who he was representing and not make it appear that he was a Google employee.