My Supernova

Horrible Horrible rip off. I swear if this was 10 years ago I would be in their offices with a gun demanding my money back. After 5 months of so called aid in promoting my. Business on Google I cant see my business listed in over 50 searches. I swear they just take your money and tell you that you're online but no there seems to have a clue about social media marketing.
And they take your money monthly without a signed contract or agreement. Stay far away take 5 mins and diy. Save yourself the grief of trusting these theives.

I started working with My SuperNova in November of 2019 and I was a bit skeptical looking at all the reviews online. They said they were under new management and no contract for the service and what not so I decided to give them a shot. Ive been working with them since then and they have delivered to everything they promised. Got me more visibility in my service area. I have been getting more phone calls and more work since I started working with them. Not going to make you rich but get more business coming in through the door for sure.

I hired My SuperNova Marketing company.
I advise you not to. They will hurt your business.
After Hiring them I kept getting out of the country visits. And out of state visits to my website.
Which put read flaggs up on google and the flagged me for. It.
I went from over $7000 in Dec to barely making $2800 for the whole month of Jan. I hired them to build my ranking but instead they lowered it where I was on the 9th page. I fired them after a month. Another thing they said they don't auto renew. But they did on me. I recently got it back after firing them. Now I use Instaboost Media and My revenue is back on track again. And getting leads that are sucessful. Paid. Jobs. In just 2 weeks just doubled what I made in the whole month of Jan.

They offered a google listing and after so many calls i finally accepted a trial of one month with no contract then i got a call again and they offered me a deal for three month and after a month i still was not seeing any listing from my company and when i called they said it was waiting a card from google then after two months they edited my listing and the third month they charged my card again without even started my first listings when they clearly told me that there were no contract. Just a chance to try them. Really bad company and scammers.

WHew, that was close. Got cold called and almost hung up when I heard the phone zoo background noise. Should have. Stayed with it through and spoke to a Google Salesman. Compared my site to other competitors on line. Viewed Google searches mutually that showed my competitors ranking far before me. Quoted me the numbers of online searches my competitors were generating. (Incite jealosy and competiveness.
Sleazy) Then explained that they were Google registered and I wasn't. Registering is $187, but that toggles you to the top of searches. Google fee also includes regular conferences with their web consultants. I even asked about his authenticity and Certificuts. Got a satisfactory answer. This guy was good. Signed up for the initial. Then a half hour later got an email receipt from SuperNova Marketing. 30 seconds later i'm at this web site. 40 seconds later I'm on the phone with my bank. They had hit my account, but my bank puts a day hold on transfers. Lesson learned. Full on fraud. Where is the California Attorney General?

Very unprofessional! When calling their 877 number the gentlemen who answered the phone sounded like he was asleep. I finally reached my Rep Haley and informed her that we wanted to cancel the account. We were told in order to cancel you must call. We sent 2 emails requesting a cancellation prior to our phone call. I am the new Marketing Manager, an email was also sent informing MySuperNova that I would be handling this account. Haley refused to work with me and insisted that the original person who set up the account needed to physically speak with her in order to cancel. The owner of the business who took the time to write 2 emails informing them that they wish to cancel was not good enough. I informed her that they were in the field and I am simply trying to complete the task of cancellation. She kept insisting it is her policy to speak with him directly. A business owner should not have to stop making money in order to cancel a service with another business. They employ staff to handle these tasks for them. When I told Haley that the business owner would not be happy doing so and you might upset him which will result in a bad review. She told me "Even Disneyland Has Bad Reviews" and HUNG UP ON ME!

Owners, of MySuperNova if this is how you do business you will not be around very long. As I read the reviews below and saw the one about "stop trashing this business". People do not take the time to write negative things unless warranted. The business owner needs to remove a very bad seed in their company before its too late.

Not only did I pay the $400 setup fee they billed me $90 a month for maintenance, where none was done. They promised that I would have a business listing that one could find. After numerous calls for help, they said I needed a webpage for it to work (and they would have loved to charge me for that too, but I had a friend create the website). Their addition of my website as "maintenance", did nothing to improve the situation. I called to cancel the maintenance. It will be interesting if they continue to bill my credit card.