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Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
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Myperfectresume help me a lot to build a strong resume, and i conquer the job i was looking for.
Had a great experience creating both a cover letter and CV/resume! It wasn't very expensive and is worth it for creating those however I decided to cancel as I won't use it regularly in the near future.
Hello,
Thank you for sharing your positive experience and kind words about our service. We're glad that our platform has been of assistance in creating your professional cover letter and resume. Our goal is to ensure a smooth and effortless process.
Very happy with my resume, Ai tools really help put your experiences down in a more cohesive, impactful way.
Hello,
Thank you for choosing MyPerfectResume and for sharing your review! We’re pleased to learn that our platform helped you craft a resume that captures your experiences effectively. It’s wonderful that the AI tools supported you in presenting your background with greater clarity and impact. Your thoughtful feedback encourages us to keep refining our services to make the resume creation process even more intuitive and rewarding.
I had a great experience with this site. It was easy for me to put my details in and then have the ai make the format and present the information in a professional way. I love that I could pick from several pre-approved versions of what the AI suggested to use so if one didnt sound as good i had others to choose from. The site is very easy to use and you can customize your resume in a lot of ways with this. They made it very easy to work with. I do believe they even have a way you can make sure your resume uploads correctly in the application process employers use online! I was able to get an interview in 3 days after using my resume from this site with a big finance company and found a great job!
Hello,
Thank you for taking the time to share a detailed and thoughtful review. We’re truly delighted to learn that our platform supported you in creating a polished resume and contributed to your professional success. Our goal is to optimize the user experience for maximum seamlessness. Wishing you continued success in your new role and we look forward to being a trusted resource in your future career endeavors.
This helped me a lot. It put my simple words into professional words. And the automatic templates made everything really simple! Thank you for your help
Hello,
Thank you for leaving your feedback and acknowledging our commitment to providing accessible assistance. We're delighted that the templates resonated with you and streamlined the process. It's wonderful that our service significantly aided you in conveying your thoughts with the utmost professionalism. We look forward to the opportunity to support you again in the future.
Its only 2.95 as long as you cancel the sub, but should you have to? I will say the Tool is a Great Help if you don't have much experience writing formal documents. Honestly the only thing i would change is just be honest.
Hello,
Thank you for your honest feedback. We’re truly glad to hear that you found our tool helpful, especially when it comes to writing formal documents. That’s exactly what we aim for: to simplify and strengthen the resume-building process, particularly for users who may not have much prior experience.
We sincerely apologize for any confusion regarding our subscription model and appreciate the opportunity to clarify. Our platform offers two types of accounts: Basic Access (free) and Full Access (paid). The Basic Access account allows you to create documents and explore the builder, but it only supports downloading in plain text format. On the other hand, our Full Access membership, which begins with a low introductory fee, gives users access to professionally designed templates, downloadable resumes in multiple formats, customizable cover letters, ATS-optimized suggestions, and expert-backed tools like interview tips and job search support, all designed to help maximize your chances of landing a job.
We provide a 14-day trial period to explore these premium features, and unless canceled during that time, the subscription renews automatically to ensure continued access. These terms are clearly stated at sign-up, in our terms and conditions, and again in the confirmation email to support a transparent experience.
That said, we truly value your feedback and are always working to improve. If you have any questions or need support, please don’t hesitate to reach out to our team. We’re here to help!
Best regards,
Customer Service Team.
The format was nice. I never could design myself with Word formats, and the system itself advised me on improvements where I could decide whether to change or not. It really helped me.
Hello,
Thank you for your thoughtful feedback! We’re glad the format and guidance made the resume process easier and empowered you to make improvements confidently, wishing you great success as you move forward.
Needed a resume that looked professional in a hurry! It worked flawlessly and got hired at the second place I submitted my resume! Excellent! Thank you!
Hello,
Congratulations on your new job! We're thrilled our service helped you secure the position so quickly and appreciate your kind words. Wishing you continued success ahead!
My experience was very positive and very helpful. I was able to rewrite my resume for a fresh look.
Hello,
It’s wonderful to hear that revising your resume brought a fresh, confident perspective to your career. Thank you for sharing your experience. We look forward to supporting your continued success in all your job search steps ahead.
This site is very helpful to make a decent resume. I will definitely recommend who so ever is busy and can't afford to make by yourself. My perfect resume will do the job for you!
Hello,
Thank you so much for your kind words and enthusiastic recommendation! We're thrilled to hear that your resume felt perfect and ready to open doors for you. Please don’t hesitate to reach out if you ever need support on the next steps of your journey. We’re here for you!
I needed this resume because I left all my documents back home when I came in States. Even with the resume, they still need my Diploma. But now, I have everything. I have now my documents complete. Thank you so much for your help.
Hello,
We sincerely appreciate you for taking the time to share your feedback with us. It’s wonderful to know that our service could support you in organizing your documents. We're dedicated to creating an effortless experience for our users.
My CV looks fantastic, thanks to this site, I got a job not once but twice and I believe it had something to do with first impressions of my CV as it stood out
Hello,
We’re grateful for your generous feedback and for awarding us a five-star rating! It's incredibly rewarding to learn about your remarkable success in securing a new position twice, which truly underscores the effectiveness of our platform. We're especially pleased that the professional presentation of your CV was instrumental in making such a strong initial impression. We wish you continued success in all your future professional endeavors.
I needed to create a resume in a hurry and had it complete and sent to my prospective new job in less than 15 minutes!
Hello,
Thank you for taking the time to leave us a five-star rating! We're pleased to know that our platform has been of assistance in creating your professional resume. It’s wonderful that the process aligned with your expectations and effectively contributed to achieving your objectives.
I have been using this product for years and it has helped immensely to return to it for job history referencing and easy to use!
Hello,
We’re truly grateful for your continued trust in our platform and for sharing such thoughtful feedback. It’s rewarding to know that our tools have served as a reliable resource and continue to support you in managing your professional journey. Your acknowledgment reaffirms our commitment to providing solutions that bring value and convenience.
I was in need of a new resume and my perfect resume made it easy to create. I would use in the future, again, no doubt. The quality was great!
Hello,
We extend our sincere gratitude for your valuable review! It’s fantastic to know that MyPerfectResume made the process easy and that you were satisfied with the quality. Your trust in our platform is greatly appreciated, and we look forward to the opportunity to serve you again in the future.
This is a real and honest review. I used this to create a resume because I lost access to my flash drive with my old resume on it. With the AI assistant it was seamless and after plugging in my work details and history, it built a very professional resume in under an hour. This task used to take days to accomplish before but with this site, no time at all.
Hello,
Thank you for sharing such a thoughtful and detailed review. We’re truly delighted to know that our platform and AI tool have been of value. It’s wonderful that our commitment to professionalism, ease of use, and comprehensive resources resonated so positively with your needs. Our goal is to optimize the user experience for maximum seamlessness.
I had the best experience with reviewing and updating my resume. MyPerfectResume is the best out there. I also got my cover letter done and did a mock interview that got me well prepared for the interview. I highly recommend this program.
Hello,
We’re grateful for your generous feedback and for awarding us a five-star rating! It brings us satisfaction that our services facilitated the creation of your professional resume and cover letter. It’s fulfilling to see that our tools and guidance contribute meaningfully to your professional preparation. Your recommendation reinforces our commitment to empowering individuals with resources that inspire confidence and success.
The service did its job again. I have been hired, and should I need to use the service again, I can reactivate my subscription with the previous information still available. I recommend using this service for your job searching resources.
Hello,
We truly appreciate you for taking the time to share your wonderful experience and recommendation! It’s inspiring to hear that our platform played a part in helping you secure your new position and that our tools continue to support you effectively. Your trust in our service is valued, and we look forward to the opportunity to assist you in the future.
I have enjoyed using myperfect resume for months now. Very useful and simple to use. Thank you myperfect resume!
Hello,
We sincerely value the time you took to share your positive experience and kind words about the ease and usefulness of our service. Ensuring your satisfaction is our top priority. Thank you for selecting MyPerfectResume.
As a student preparing to enter the workforce, I found MyPerfectResume incredibly helpful. The platform offers intuitive templates, smart suggestions, and a step-by-step builder that makes resume creation stress-free—even for beginners. It helped me highlight my strengths professionally and gave me the confidence to apply for jobs. Highly recommended for anyone crafting their first CV and aiming to stand out.
Hello,
Thank you for dedicating your time to leave us a valuable review and recommendation! We're glad that our platform's intuitive design and guided approach helped boost your confidence and made the process stress-free. We’re truly grateful for your trust and wish you every success as you begin your career journey.
Answer: UNAUTHORIZED PAYMENTS TAKEN. $24.95 a month, EVERY month. Check your credit card companys protection plan and report them. You may not be liable for unauthorized charges and services not rendered. Also report misleading and false promises such as them telling you the charges will stop. REPORT THEM TO YOUR STATE ATTORNEYS OFFICE! For newbies to the site... they will be so sweet and kind and tell you they will cancel. They will not. TAKE ACTION! The positive reviews are not from real customers.
Answer: We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. Most of clients use the service for months since this service allow clients to build as many resumes as they want with the ability to customize those accordingly to the specific job criteria that they are requesting. For example our builder give you hits in how to create a perfect resume for Marketing Jobs and give you specific keywords for that department as well as many other departments that you can choose for yourself and additional to that you can built the cover letter and even search jobs through our page. This is just an example of the many use of our services. We have a toll free number in the page that client can contact us for more information about how they can use the service to be successful when it comes to job searches.
Answer: You can cancel your subscription at any time by calling. Our toll free line is 1-888-816-0576 representatives are available Monday to Friday 9am-9pm EST; Saturday 9am to 6pm EST; Sunday 11am -7pm EST. You can also cancel by logging into your account and clicking on the Name link. Then click on My Settings then Subscription and you can choose to cancel your subscription. You can also cancel your subscription by emailing your subscription cancellation request to [email protected]. Once your subscription is canceled, you'll receive an email confirmation. Often auto emails can get picked up as spam or junk mail. Be sure to check your spam/junk mail folder. Additionally, you can click live help to chat with us online to request we cancel your subscription. You can also call us if we can be of any further assist to you.
Answer: Hi Susan, I will be more than glad to assist you. You may cancel your subscription using any of the following options: * By calling Customer Service 1-855-213-0348 from Monday - Friday 8 AM to 8 PM CST Saturday 8 AM to 5 PM CST Sunday 10 AM to 6PM CST * By clicking chat button on our website * From your account- go to settings>subscription>cancel (on the top right of your home page when you login) If you want to continue the process with me, I will need the email address used to create your account with us or the account ID.
Answer: Thank you for getting in touch and we're sorry about the delayed response, Marc! You may cancel your monthly subscription at any time using any of the following options: By e-mail: [email protected] Please include the full name of the account holder alongside with the Account ID or email address used to create an account with MyPerfectResume. By phone: Our Customer Support Team are standing by and ready to help you. Just pick the country-specific toll-free support number below and give us a call at: United States and Canada: 855.213.0348 Monday Friday 8:00 AM to 8:00 PM (CST) Saturday 8:00 AM to 5:00 PM (CST) Sunday 10:00 AM to 6:00 PM (CST) United Kingdom: 0800. 189. 0676 Monday Sunday 9:00 AM to 9:00 PM (GMT) Australia: 800.758.379 Monday Friday 8:00 AM to 8:00 PM (AEST) Saturday 8:00 AM to 5:00 PM (AEST) Sunday 10:00 AM to 6:00 PM (AEST) New Zealand: 0800. 005. 199 Monday Friday 8:00 AM to 8:00 PM (NZST) Saturday 8:00 AM to 5:00 PM (NZST) Sunday 10:00 AM to 6:00 PM (NZST) By self-cancellation: From your account go to Settings, then Subscription and Cancel (ON THE TOP RIGHT OF YOUR HOME PAGE WHEN YOU LOGIN)
Answer: Absolutely not! We apologize for any inconvenience this may have caused and we're deeply sorry to hear you experienced this with our company, under no circumstance do we like to hear this kind of news, we would like to take this opportunity to clarify some information regarding our products and services. You may cancel your monthly subscription at any time using any of the following options: E-mail us at: [email protected] Call us at: United States and Canada: 855.213.0348 Monday Friday 8:00 AM to 8:00 PM (CST) Saturday 8:00 AM to 5:00 PM (CST) Sunday 10:00 AM to 6:00 PM (CST) United Kingdom: 0800. 189. 0676 Monday Sunday 9:00 AM to 9:00 PM (GMT) Australia: 800.758.379 Monday Friday 8:00 AM to 8:00 PM (AEST) Saturday 8:00 AM to 5:00 PM (AEST) Sunday 10:00 AM to 6:00 PM (AEST) New Zealand: 0800. 005. 199 Monday Friday 8:00 AM to 8:00 PM (NZST) Saturday 8:00 AM to 5:00 PM (NZST) Sunday 10:00 AM to 6:00 PM (NZST) From your account go to Settings, then Subscription and Cancel (ON THE TOP RIGHT OF YOUR HOME PAGE WHEN YOU LOGIN)
Answer: Cannot sign in but was charged?
Answer: DO NOT USE THIS COMPANY! I am a very organized person who worked for the state that I reside in as an investigator. I had an injury and had to make a change in my career. I am very careful about getting pulled into scams, however, I felt that this would be a good opportunity to build a resume and cover letter that was more updated than when my original resume that I wrote years ago. First of all, the templates are not free. After spending a long period of time writing the perfect resume, I only had the option of spending $2.99 to have access to the resume/cover letter. I felt that was a reasonable fee for the use of the template. As I stated, I am very organized and manage my finances very well. I made sure that I went into my account and cancelled by subscription after 5 days of use so that I would not be charged the $29.99 for the month. Today, I checked my checking account and sure enough the $29.99 had been deducted. I immediately called customer service and they stated that my cancellation had not gone through and they had no notification of my cancellation. They were willing to give me back only $14.00 of my $29.99 back and then went on trying to sell me more offers. I was extremely angry and then spoke with a supervisor. He also argued that I had not cancelled. I went through the same steps to cancel my account while the supervisor was on the phone with me. Low and behold the cancellation went through! Obviously, this company has set up the cancellation process to fail and you will be charged the $29.00 anyway. I definitely learned my lesson! I had to threaten to have my attorney to get involved due to this company stealing money from my account before they agreed to reimburse my full $29.00. They could not give me a refund confirmation number for the remaining reimbursement. I as a Social Worker who advocate for people could not conscientiously could not write a review to warn people of this scam.
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Hello,
Thank you for the five-star rating and wonderful review! We’re delighted that MyPerfectResume played a meaningful part in helping you craft a resume. We're grateful for your trust and for allowing us to be part of your career journey. Wishing you all the best!