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Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
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The service was great it easy to navigate and very user friendly. However, I canceled my subscription I feel it's over priced when you are basically doing the work and basically just using their formats and suggestions to vamp it up. If it were maybe 9.99 I would have kept it but I won't pay $40 a month for cable why would I pay for something I may access every few months. Get the trial and if you do resumes as a side hustle then yes I say grab it up! Good luck!
Very professional and well layed out easy to use! I recommend this to anyone that is looking to build a resume or polish their old one up!
Hello,
Thank you for your thoughtful remarks and recommendation! We're delighted that our service made crafting and polishing your professional resume easy. Your satisfaction is our priority, and we appreciate you for being our customer.
You guys are so helpful and quick and I don't have to even put much thought into this you have the best options I've ever worked with! And I got my job I wanted using this tool! Thank you forever and I will always use you from now on!
Hello,
Thank you so much for your wonderful feedback! It truly energizes our team and inspires us to keep providing the utmost care and efficiency. Congratulations on landing your dream job! We’re honored to have played a part in your success and look forward to supporting you throughout your career journey!
Honestly this app is awesome, very easy to use and can help you build the perfect c. V 10/10
Hello,
Thank you so much for your fantastic feedback! We're delighted to hear that our site made building your CV easy and effective. Your support means a great deal to us! Thank you for choosing us!
I downloaded a beautiful and concise resume using their easy and helpful website
Hello,
We appreciate your generous feedback in this five-star review! We find it gratifying to see that our service made downloading your professional resume beneficial and satisfying. Our goal is to optimize the user experience for maximum seamlessness.
Give chance to download resume after subscription also, since its already saved right. And anyhow they cant able to modify it again so its good to enable download atleast. Or else give 3months access to download only, after subscription expires
Hello,
Thank you for taking the time to leave us a review. We understand your concerns and would like to provide some clarification. Our platform offers two types of accounts: basic access and full access.
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
Customer Service Team.
Took my old Resume and used the information on it to create a new updated on, in a new unique style. Also gave me new ways on how to reword previous descriptions. I had also got the job I was applying for.
Hello,
Thank you for your wonderful words in this five-star review! We're absolutely thrilled that the elevated presentation and distinctive style of your revised resume played a role in securing your desired position. We extend our sincerest wishes for fulfillment and success as you move forward with your new role.
Hello,
We appreciate you for awarding us a five-star rating! We're thrilled that our service made creating your resume and cover letters quick and easy. Our goal is to provide a seamless experience for our users.
This is a good tool to use to make a resume. I've had trouble landing jobs until using this website. I landed my first interview after making a resume through this website.
Hello,
We're grateful for dedicating your time to leave us a wonderful feedback! It’s rewarding to know that our platform played a part in helping you move closer to your career goals. We're delighted that our service aided you in securing an interview. We wish you all the best!
My Perfect helped me condense and format my resume down to one page. It made my applications much more accessible.
Hello,
We’re grateful for your generous feedback in this five-star review! We're delighted that the platform supported you in presenting your qualifications with clarity and precision. Your feedback motivates us to continue refining our service.
After so many templates with resume and cover letter, the one that was shown to me with this website seems to be a better match than those that was used before.
Hello,
Thank you for dedicating your time to leave us a thoughtful feedback and a five-star rating! It's wonderful to know that you were satisfied with our service. Your remarks affirm our commitment to delivering resources that align with individual needs.
This app was very helpful in creating a professional looking resume. The templates are excellent and saved me a ton of time verses using Word. The only reason I'm giving 4 stars is because I wanted to do some fine tuning that the app wouldn't allow.
Hello,
Thank you for taking the time to leave us a review. We're happy that our platform helped you create a polished resume efficiently. We're dedicated to enhancing the user experience and appreciate your feedback.
I have no experience with computers but I try my best to use my laptop. I can Do certain things but I needed help thankfully my daughter helped me and using my perfect resume has been a life saver. Never done a resume before so having quit my job I just didn't love it anymore. 15+ years of experience I'm confident there something out there for me and this website did the job to show my background and professionalism. So try it out for 14 days I recommend it.
Hello,
Thank you for your generous feedback and awarding us a five-star rating! We're truly grateful that you selected MyPerfectResume to showcase your extensive years of professional dedication and background. We strive to refine every aspect of the platform to ensure a smooth and effortless user experience. We sincerely value your recommendation and look forward to serving you again in the future!
Great job Guys. Resume welldone, very helpfull and professional.
Helpfull Guideline for a Resume to lead you to success. Thanks for your help, Dinesh
Hello,
Thank you for your gracious words in this five-star review! We’re truly pleased that our efforts resulted in a well-crafted resume that meets your expectations. It’s rewarding to know that our professional guidance and approach proved to be beneficial in your career journey. We wish you continued success ahead!
Very Helpful, user friendly and it helped me do my CV in no time. However, the reason why I'm cancelling my subscription is because of the monthly fee. I'm from mauritius and for my currency, the monthly is more expensive than what I can pay. If I was paying in dollar too, I would have maintained my subcription.
Hello,
Thank you for sharing your positive experience with MyPerfectResume. We're glad that you found our platform easy to use and beneficial. It's great to know that our service aided you in creating your professional CV quickly.
We understand that budgeting for a subscription can be challenging. While our platform operates on a subscription-based model, we are continuously working to enhance the overall value of what we provide, always keeping our customers' needs at the forefront. We encourage you to reach out should you wish to explore any current special offers that may be available. We sincerely appreciate your feedback, as it helps us continue to improve.
Best regards,
Customer Service Team.
Very helpful and informative, great tool to assist in building and improving your Resume. Will highly consider using agin in the future
Hello,
Thank you for your gracious words in this review! We're delighted that the platform provided you with an advantage in presenting yourself effectively. It’s great that the guidance and structure supported you in refining your resume. We look forward to continuing to support you again in the future!
I received an email from a recruiter the next day. I love how it has recommendations, and edit to your liking and your own words to make it personal and sound more like you.
Hello,
Thank you for sharing such an inspiring outcome with us! It's fantastic that your experience with our platform directly supported your success in securing a new opportunity quickly. We're especially pleased that the balance between guided recommendations and personal customization allowed you to express your individuality with confidence. Your achievement reinforces our commitment to creating tools that not only assist but also empower individuals in their career journey.
Tuve buena experiencia con mi currículo y les dejo mis felicitaciones
Hola,
¡Agradecemos mucho sus comentarios positivos! Nuestro objetivo es que el proceso de creación de currículum sea lo más sencillo y eficaz posible, por lo que nos alegra saber que su experiencia fue agradable y útil. ¡Agradecemos mucho su recomendación y le deseamos mucho éxito!
Hello,
Thank you for your feedback! Your delightful experience and your trust in our service are both appreciated. We're thrilled to learn that our platform proved to be beneficial in enhancing your resume. We value your recommendation and are grateful for the opportunity to assist you.
This website makes writing a resume very easy and the resume turns out very professional. Has great suggestions for wording that will catch potential employers attention
Hello,
Thank you for your generous feedback and awarding us a five-star rating! It brings us joy to know that our tools and suggestions helped craft your professional resume. Our goal is to offer customized solutions that fit our customers' needs.
Answer: UNAUTHORIZED PAYMENTS TAKEN. $24.95 a month, EVERY month. Check your credit card companys protection plan and report them. You may not be liable for unauthorized charges and services not rendered. Also report misleading and false promises such as them telling you the charges will stop. REPORT THEM TO YOUR STATE ATTORNEYS OFFICE! For newbies to the site... they will be so sweet and kind and tell you they will cancel. They will not. TAKE ACTION! The positive reviews are not from real customers.
Answer: We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. Most of clients use the service for months since this service allow clients to build as many resumes as they want with the ability to customize those accordingly to the specific job criteria that they are requesting. For example our builder give you hits in how to create a perfect resume for Marketing Jobs and give you specific keywords for that department as well as many other departments that you can choose for yourself and additional to that you can built the cover letter and even search jobs through our page. This is just an example of the many use of our services. We have a toll free number in the page that client can contact us for more information about how they can use the service to be successful when it comes to job searches.
Answer: You can cancel your subscription at any time by calling. Our toll free line is 1-888-816-0576 representatives are available Monday to Friday 9am-9pm EST; Saturday 9am to 6pm EST; Sunday 11am -7pm EST. You can also cancel by logging into your account and clicking on the Name link. Then click on My Settings then Subscription and you can choose to cancel your subscription. You can also cancel your subscription by emailing your subscription cancellation request to [email protected]. Once your subscription is canceled, you'll receive an email confirmation. Often auto emails can get picked up as spam or junk mail. Be sure to check your spam/junk mail folder. Additionally, you can click live help to chat with us online to request we cancel your subscription. You can also call us if we can be of any further assist to you.
Answer: Hi Susan, I will be more than glad to assist you. You may cancel your subscription using any of the following options: * By calling Customer Service 1-855-213-0348 from Monday - Friday 8 AM to 8 PM CST Saturday 8 AM to 5 PM CST Sunday 10 AM to 6PM CST * By clicking chat button on our website * From your account- go to settings>subscription>cancel (on the top right of your home page when you login) If you want to continue the process with me, I will need the email address used to create your account with us or the account ID.
Answer: Thank you for getting in touch and we're sorry about the delayed response, Marc! You may cancel your monthly subscription at any time using any of the following options: By e-mail: [email protected] Please include the full name of the account holder alongside with the Account ID or email address used to create an account with MyPerfectResume. By phone: Our Customer Support Team are standing by and ready to help you. Just pick the country-specific toll-free support number below and give us a call at: United States and Canada: 855.213.0348 Monday Friday 8:00 AM to 8:00 PM (CST) Saturday 8:00 AM to 5:00 PM (CST) Sunday 10:00 AM to 6:00 PM (CST) United Kingdom: 0800. 189. 0676 Monday Sunday 9:00 AM to 9:00 PM (GMT) Australia: 800.758.379 Monday Friday 8:00 AM to 8:00 PM (AEST) Saturday 8:00 AM to 5:00 PM (AEST) Sunday 10:00 AM to 6:00 PM (AEST) New Zealand: 0800. 005. 199 Monday Friday 8:00 AM to 8:00 PM (NZST) Saturday 8:00 AM to 5:00 PM (NZST) Sunday 10:00 AM to 6:00 PM (NZST) By self-cancellation: From your account go to Settings, then Subscription and Cancel (ON THE TOP RIGHT OF YOUR HOME PAGE WHEN YOU LOGIN)
Answer: Absolutely not! We apologize for any inconvenience this may have caused and we're deeply sorry to hear you experienced this with our company, under no circumstance do we like to hear this kind of news, we would like to take this opportunity to clarify some information regarding our products and services. You may cancel your monthly subscription at any time using any of the following options: E-mail us at: [email protected] Call us at: United States and Canada: 855.213.0348 Monday Friday 8:00 AM to 8:00 PM (CST) Saturday 8:00 AM to 5:00 PM (CST) Sunday 10:00 AM to 6:00 PM (CST) United Kingdom: 0800. 189. 0676 Monday Sunday 9:00 AM to 9:00 PM (GMT) Australia: 800.758.379 Monday Friday 8:00 AM to 8:00 PM (AEST) Saturday 8:00 AM to 5:00 PM (AEST) Sunday 10:00 AM to 6:00 PM (AEST) New Zealand: 0800. 005. 199 Monday Friday 8:00 AM to 8:00 PM (NZST) Saturday 8:00 AM to 5:00 PM (NZST) Sunday 10:00 AM to 6:00 PM (NZST) From your account go to Settings, then Subscription and Cancel (ON THE TOP RIGHT OF YOUR HOME PAGE WHEN YOU LOGIN)
Answer: Cannot sign in but was charged?
Answer: DO NOT USE THIS COMPANY! I am a very organized person who worked for the state that I reside in as an investigator. I had an injury and had to make a change in my career. I am very careful about getting pulled into scams, however, I felt that this would be a good opportunity to build a resume and cover letter that was more updated than when my original resume that I wrote years ago. First of all, the templates are not free. After spending a long period of time writing the perfect resume, I only had the option of spending $2.99 to have access to the resume/cover letter. I felt that was a reasonable fee for the use of the template. As I stated, I am very organized and manage my finances very well. I made sure that I went into my account and cancelled by subscription after 5 days of use so that I would not be charged the $29.99 for the month. Today, I checked my checking account and sure enough the $29.99 had been deducted. I immediately called customer service and they stated that my cancellation had not gone through and they had no notification of my cancellation. They were willing to give me back only $14.00 of my $29.99 back and then went on trying to sell me more offers. I was extremely angry and then spoke with a supervisor. He also argued that I had not cancelled. I went through the same steps to cancel my account while the supervisor was on the phone with me. Low and behold the cancellation went through! Obviously, this company has set up the cancellation process to fail and you will be charged the $29.00 anyway. I definitely learned my lesson! I had to threaten to have my attorney to get involved due to this company stealing money from my account before they agreed to reimburse my full $29.00. They could not give me a refund confirmation number for the remaining reimbursement. I as a Social Worker who advocate for people could not conscientiously could not write a review to warn people of this scam.
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Hello,
Thank you for taking the time to share your feedback and using our service. Our full access account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With this account, you can utilize these advanced features to enhance your document creation process.
We understand that budgeting for a subscription can be challenging. While our platform operates on a subscription-based model, we are continuously working to enhance the overall value of what we provide, always keeping our customers' needs at the forefront. We encourage you to reach out at [email protected] should you wish to explore any current special offers that may be available. We sincerely appreciate your feedback, as it helps us continue to improve.