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Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
This summary is generated by AI, based on text from customer reviews
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Needed a quick and easy to use Cover Letter template... for my dream job.
Saw it, downloaded it, used it, and got the job!
Thank you!
MyPerfectResume allowed me to update my resume twice and able to advance internally with my company. I know where to turn if I need assistance with a resume update and will gladly renew my subscription to this valued service if the need arises.
Hello,
Thank you for your generous feedback in this five-star review! We’re pleased to learn that our service helped you refine your resume and contributed to your internal advancement. Congratulations on this exciting progress in your career. We wish you continued success in all your professional endeavors. We look forward to supporting you again in the future.
Warm regards,
Customer Service Team.
Very helpful with building a resume and very easy to cancel subscription when needed 🙂
Hello,
Thank you for entrusting us with crafting your resume and sharing your review. It's great you found our service to be beneficial and that managing your subscription was a smooth process. Our goal is to provide a convenient and user-friendly experience for our customers.
Thank you for your time,
Customer Service Team.
I am a wordsmith and former English major and even I hate resumes (probably because I majored in English lol)... but the AI tools really help!
Hello,
Thank you for dedicating your time to leave us a feedback and five-star rating! We're delighted that our AI tool helped make the resume writing process more manageable. It's fantastic that our platform was able to simplify the experience while still maintaining quality and professionalism. Our goal is to provide our users with a seamless experience.
Best regards,
Customer Service Team.
Great site, very helpful, it helped my boyfriend and I to get great jobs with the resumes we made.
Hello,
Thank you for your five-star rating and choosing our platform. It's wonderful that MyPerfectResume was helpful and supported you in securing great opportunities with the resumes you created. We're honored to have been part of your professional advancement journey. We sincerely appreciate your trust and wish you continued growth and accomplishments in your new position.
All the best,
Customer Service Team.
Difficult to add or change. Still not happy. Its not complete and will not let me move forward.
Hello,
Thank you for taking the time to leave us a review. We apologize for any frustration you may have encountered with our service. We’d like to understand your experience better and provide the proper assistance. Please reach out to us at [email protected].
We would greatly appreciate your detailed feedback as it would help us identify and address any issues. We are certainly committed to ensure that you receive the excellent customer service we pride ourselves on.
Thank you again,
Customer Service Team.
Excellent -- got the job just in 3 hours -- 1st chosen from 15 candidates with the resume made.
Hello,
Thank you for entrusting us with your career journey and for sharing your delightful experience! We're thrilled that our platform supported you in creating a resume. We strive to empower our users and be a resource as you pursue your professional goals. Best of luck in your new role.
Warm regards,
Customer Service Team.
My perfect resumes offers a great, easy, way to make stunning resumes. Thanks
Hello,
Thank you so much for your kind words and for trusting us with such an important step in your career journey. We're thrilled to hear our service made the process easy and helped you create resumes. Always feel free to reach out if you need further guidance, we're here to support you all the way!
Best regards,
Customer Service Team.
Quality product with lots of customization and helpful advice. Quick and easy to use
Hello,
Thank you for your thoughtful and encouraging feedback. We're delighted to hear our customized approach made the process smooth and practical for you, and we truly appreciate your trust in our support. We look forward to continuing to assist you confidently on your journey!
Warm regards,
Customer Service Team.
I was genuinely impressed by how effortlessly this site helped me build a polished, LinkedIn‑ready resume. It gave me a bold, confident profile summary that actually captures who I am professionally—no filler, no generic buzzwords. Even better, it generated industry‑specific skills, descriptions, and responsibilities that made each role feel sharp, relevant, and marketable. Instead of guessing what employers want to see, I had clear, targeted language at my fingertips. I can create multiple versions of my resume for different job applications, switch between templates, and customize the design to match my style or a company's expectations. It felt like having a personal resume strategist in my pocket, making the whole process faster, cleaner, and a lot more exciting.
Hello,
Thank you so much for your kind words. We’re thrilled to hear that the platform gave you the confidence and clarity you deserved to showcase your professional story. Empowering moments like yours inspire us to keep refining what we offer to others on their career journeys. Please never hesitate to reach out if you want to explore even more ways to tailor your job search or resumes!
Best regards,
Customer Service Team.
Great format and very easy to tailor to my needs. I loved the process --- and loved my resume 😁😁😁... PJS
Hello,
Thank you so much for taking the time to leave us a review! We’re thrilled to hear that the process was smooth and your resume turned out just the way you wanted. Wishing you all the best in your next career steps!
Kind regards,
Customer Service Team.
I really enjoyed it except I had to sign up. Why can't I just pay for the resume without having to sign up and then cancel.
Hello,
Thank you so much for taking the time to leave us a review. We appreciate your honest feedback and understand how having to sign up before purchasing might feel inconvenient. If you’d like to download, email, or print your resume using our professional templates in PDF or Word format, a subscription is required. We offer a 14-day trial so you can explore those features during these days, at a low cost. Thank you for sharing your thoughts and we're here to help you if you need further support!
Best regards,
Customer Service Team
I just started looking for a job after 4 years and this site really made it seamless and easy to use. Although I didn't get any interviews out of the short stint I used your site when I start looking for jobs again I will definitely be using your site again.
Hello,
Thank you so much for taking the time to leave us a review. It's wonderful to hear our platform has made your job search easier, especially stepping back into one after some time away. We’re here to support you every step of the way if you need any further assistance.
Best regards,
Customer Service Team.
This worked great and really helped. I'm just on a budget trying to find a new job. I would totally recommend and use Perfect resume again.
Hello,
Thank you for your recommendation and kind words. We’re pleased to hear that you enjoyed using our service, and we truly appreciate your honesty regarding pricing.
My Perfect Resume services are offered on a subscription basis to ensure ongoing access and support, including professional CV and cover letter templates, AI-powered content suggestions, and formatting tools compliant with applicant tracking systems. At the same time, we understand that budgeting for a subscription can be challenging and that financial priorities may change unexpectedly. That’s why we’re constantly working to improve our offering and provide the best possible value.
We're here to help, so if you have any questions or need further assistance with billing or plan options, please feel free to reach out to our support team at [email protected]. Looking forward to assisting you again whenever you need, and we wish all the best in your future endeavors!
Customer Service Team.
You can create great resume your way
I created my resume and cover letter less than 2hrs submitted to the employer received interview, hired, just completed my first weekend,
Hello,
Thank you for sharing your positive experience! We’re delighted to hear that creating your resume and cover letter with My Perfect Resume was quick and effective, and even more excited to know it helped you secure an interview and a new role. We greatly appreciate your trust in our service during such an important moment in your career journey and wish you continued success moving forward!
Customer Service Team.
Not gonna lie I haven't made a resume before, chances are I will use this site again, it's so good and quick, I just needed it badly in a quick manner
Hello,
Thank you for sharing your experience with us. We're happy that our platform made creating your resume a seamless process. We look forward to supporting you in your professional journey.
Warm wishes,
Customer Service Team.
This website has been extremely helpful to create a resume that looks attractive and is great to read. The tools are well worth it.
Hello,
Thank you for dedicating your time to leave us a feedback. It’s gratifying to learn that your interaction with our platform was smooth and efficient. We’re thrilled that you found the process quick and easy, and that the tools helped you create a resume that is both attractive and engaging to read. Your trust is highly valued, and we appreciate the opportunity to serve you.
All the best,
Customer Service Team.
I have found the perfect job that fits my skill set and experience. Without this site, I wouldn't have had the tools to customize my resume and easily personalize the letters that employers like to receive.
Hello,
We extend our sincere gratitude for your valuable review! We're deeply fulfilled to see that our service has been of assistance in conveying your thoughts with professionalism. Our goal is to offer customized solutions that fit our customers' needs. Wishing you all the best in your new role.
Warm regards,
Customer Service Team.
Just by answering a few questions, your Resume and cover letter are ready with lots of text, experience and skills to choose from, which are unique to yourself, then you simply save and submit for a position. You can apply to different companies, simply by editing existing Resume or Cover Letter to make it more personal. Highly recommended. Thank you
Hello,
Thank you for your generous feedback and recommendation! It's fantastic that our templates and guided questions aided you in creating personalized resumes and cover letters with ease. We truly appreciate your trust in our service and look forward to continuing to support you in your journey.
Kind regards,
Customer Service Team.
Really enjoyed the service, but financial situation changed so i had to go through and cancel subscriptions, probably will be back
Hello,
Thank you for your positive feedback! We look forward to welcoming you back and providing you with excellent service. If you have any specific preferences or requests for your next visit, feel free to let us know.
We understand that budgeting for a subscription can be challenging. While our platform operates on a subscription-based model, we are continuously working to enhance the overall value of what we provide, always keeping our customers' needs at the forefront. We encourage you to reach out to us at [email protected] should you wish to explore any current special offers that may be available. We sincerely appreciate your feedback, as it helps us continue to improve.
Best regards,
Customer Service Team.
Answer: UNAUTHORIZED PAYMENTS TAKEN. $24.95 a month, EVERY month. Check your credit card companys protection plan and report them. You may not be liable for unauthorized charges and services not rendered. Also report misleading and false promises such as them telling you the charges will stop. REPORT THEM TO YOUR STATE ATTORNEYS OFFICE! For newbies to the site... they will be so sweet and kind and tell you they will cancel. They will not. TAKE ACTION! The positive reviews are not from real customers.
Answer: We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. Most of clients use the service for months since this service allow clients to build as many resumes as they want with the ability to customize those accordingly to the specific job criteria that they are requesting. For example our builder give you hits in how to create a perfect resume for Marketing Jobs and give you specific keywords for that department as well as many other departments that you can choose for yourself and additional to that you can built the cover letter and even search jobs through our page. This is just an example of the many use of our services. We have a toll free number in the page that client can contact us for more information about how they can use the service to be successful when it comes to job searches.
Answer: You can cancel your subscription at any time by calling. Our toll free line is 1-888-816-0576 representatives are available Monday to Friday 9am-9pm EST; Saturday 9am to 6pm EST; Sunday 11am -7pm EST. You can also cancel by logging into your account and clicking on the Name link. Then click on My Settings then Subscription and you can choose to cancel your subscription. You can also cancel your subscription by emailing your subscription cancellation request to [email protected]. Once your subscription is canceled, you'll receive an email confirmation. Often auto emails can get picked up as spam or junk mail. Be sure to check your spam/junk mail folder. Additionally, you can click live help to chat with us online to request we cancel your subscription. You can also call us if we can be of any further assist to you.
Answer: Hi Susan, I will be more than glad to assist you. You may cancel your subscription using any of the following options: * By calling Customer Service 1-855-213-0348 from Monday - Friday 8 AM to 8 PM CST Saturday 8 AM to 5 PM CST Sunday 10 AM to 6PM CST * By clicking chat button on our website * From your account- go to settings>subscription>cancel (on the top right of your home page when you login) If you want to continue the process with me, I will need the email address used to create your account with us or the account ID.
Answer: Thank you for getting in touch and we're sorry about the delayed response, Marc! You may cancel your monthly subscription at any time using any of the following options: By e-mail: [email protected] Please include the full name of the account holder alongside with the Account ID or email address used to create an account with MyPerfectResume. By phone: Our Customer Support Team are standing by and ready to help you. Just pick the country-specific toll-free support number below and give us a call at: United States and Canada: 855.213.0348 Monday Friday 8:00 AM to 8:00 PM (CST) Saturday 8:00 AM to 5:00 PM (CST) Sunday 10:00 AM to 6:00 PM (CST) United Kingdom: 0800. 189. 0676 Monday Sunday 9:00 AM to 9:00 PM (GMT) Australia: 800.758.379 Monday Friday 8:00 AM to 8:00 PM (AEST) Saturday 8:00 AM to 5:00 PM (AEST) Sunday 10:00 AM to 6:00 PM (AEST) New Zealand: 0800. 005. 199 Monday Friday 8:00 AM to 8:00 PM (NZST) Saturday 8:00 AM to 5:00 PM (NZST) Sunday 10:00 AM to 6:00 PM (NZST) By self-cancellation: From your account go to Settings, then Subscription and Cancel (ON THE TOP RIGHT OF YOUR HOME PAGE WHEN YOU LOGIN)
Answer: Absolutely not! We apologize for any inconvenience this may have caused and we're deeply sorry to hear you experienced this with our company, under no circumstance do we like to hear this kind of news, we would like to take this opportunity to clarify some information regarding our products and services. You may cancel your monthly subscription at any time using any of the following options: E-mail us at: [email protected] Call us at: United States and Canada: 855.213.0348 Monday Friday 8:00 AM to 8:00 PM (CST) Saturday 8:00 AM to 5:00 PM (CST) Sunday 10:00 AM to 6:00 PM (CST) United Kingdom: 0800. 189. 0676 Monday Sunday 9:00 AM to 9:00 PM (GMT) Australia: 800.758.379 Monday Friday 8:00 AM to 8:00 PM (AEST) Saturday 8:00 AM to 5:00 PM (AEST) Sunday 10:00 AM to 6:00 PM (AEST) New Zealand: 0800. 005. 199 Monday Friday 8:00 AM to 8:00 PM (NZST) Saturday 8:00 AM to 5:00 PM (NZST) Sunday 10:00 AM to 6:00 PM (NZST) From your account go to Settings, then Subscription and Cancel (ON THE TOP RIGHT OF YOUR HOME PAGE WHEN YOU LOGIN)
Answer: Cannot sign in but was charged?
Answer: DO NOT USE THIS COMPANY! I am a very organized person who worked for the state that I reside in as an investigator. I had an injury and had to make a change in my career. I am very careful about getting pulled into scams, however, I felt that this would be a good opportunity to build a resume and cover letter that was more updated than when my original resume that I wrote years ago. First of all, the templates are not free. After spending a long period of time writing the perfect resume, I only had the option of spending $2.99 to have access to the resume/cover letter. I felt that was a reasonable fee for the use of the template. As I stated, I am very organized and manage my finances very well. I made sure that I went into my account and cancelled by subscription after 5 days of use so that I would not be charged the $29.99 for the month. Today, I checked my checking account and sure enough the $29.99 had been deducted. I immediately called customer service and they stated that my cancellation had not gone through and they had no notification of my cancellation. They were willing to give me back only $14.00 of my $29.99 back and then went on trying to sell me more offers. I was extremely angry and then spoke with a supervisor. He also argued that I had not cancelled. I went through the same steps to cancel my account while the supervisor was on the phone with me. Low and behold the cancellation went through! Obviously, this company has set up the cancellation process to fail and you will be charged the $29.00 anyway. I definitely learned my lesson! I had to threaten to have my attorney to get involved due to this company stealing money from my account before they agreed to reimburse my full $29.00. They could not give me a refund confirmation number for the remaining reimbursement. I as a Social Worker who advocate for people could not conscientiously could not write a review to warn people of this scam.


Hello,
We are truly grateful for your wonderful feedback regarding our platform. We are absolutely delighted to know that our cover letter templates helped you secure your dream job, as providing professional and effective tools for our users is our greatest priority. We are committed to maintaining these high standards to ensure all our users can achieve their professional goals quickly and easily. We wish you the very best of luck and great success in your new position!
Best regards,
Customer Service Team