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Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
MyPerfectResume Reviews Summary
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
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So I spend an hour trying to make my resume because they claim they are free. Then i go to print just to find out it forces people into a subscription for a year when all you want is ONLY one resume. This site is $#*! and not getting my money. Now i have to rewrite the whole $#*!ing thing. If you just tell people its not free in the first place they wont waste their time. This site needs to fix their misleading advertising or be taken down.
I dont have a problem with the resume but i tried many times to unsubscribe but it wont let me i keep losing 30 dollars every month and i dont like that at all i have cant afford to lose that money due to how much expenses i have for college i dont like it i wanna get out so i dont stress about it financially :(
Hi Ely A.,
I’m very sorry that you have had this experience with our service. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
Please contact me directly with the email address you used to create your account or the last 4 digits of the card that used to purchase and card holder’s name so that we can resolve this issue quickly for you. Please email me at [email protected]
I look forward to hearing from you.
Best Regards,
Anna
MyPerfectResume
Everything was simple to follow. The templates were perfect and making/designing a resume and cover letter. Will tell everyone I know about this website. Extremely impressed with this website!
Hi Olivia C.,
We are glad that you found the site easy to use. Thanks for recommending us to others. We wish you all the best in your career search.
Best regards,
Anna
MyPerfectResume
It supplied us with an excellent start on our new resume. Thank you.
Hi Kurt K.,
We are so happy that you found the site and service helpful. We wish you the best in your career search.
Best Regards,
Anna
MyPerfectResume
Unless you want to pay for a full year of service, stay away. Better services online that are actually free
Hi Him D.,
I’m very sorry that you have had this experience with our service. Our free account gives you the opportunity to try out our resume builder before deciding to purchase. The ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free.
All of our subscriptions are auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal upon purchase. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues. You can email me at [email protected]
Best regards,
Anna
LiveCareer
It had been 18 years since I last created a resume. I was desperately searching for help so that I would create a resume that was worthy of presenting for a job application. The site is user friendly and assisted me in creating a perfect resume within 1-2 hrs. I submitted my resume for an application and was successful in obtaining a job. Thank you perfect resume for excellent customer service. I could not have been more satisfied.
Hi Jenna V.,
Congratulations on your new job! We are so happy that you liked our site and customer service. We wish you more success in your new career.
Best regards,
Anna
MyPerfectResume
This site really has some great assistance with printing resumes. Great templates and even different job selections with ideas to help you with skills assessments, some you may not have thought about. Giving it an a plus :)
Hi Margaret M.,
We are so happy that we were able to assist you. We wish you the best in your career search.
Best regards,
Anna
MyPerfectResume
Free subscription... Not! Paid to download one format... And found Recently found my account being debited every couple of weeks... Had to cancels credit card... No statement emails... I'm now over 300 out of pocket... Didn't give thembthecright ti take more money...!
Hi Eugene S.,
I’m very sorry that you have had this experience with our service. Our free account gives you the opportunity to try out our resume builder before deciding to purchase. The ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free.
We also explain that the subscription is auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues. You can email me at [email protected]
Best regards,
Anna
MyPerfectResume
I had the same experience as Emily! I cancelled my 14-day subscription the same day and they just charged me for an entire year! They do not send confirmation emails for cancellation of the short and cheap options so that you cannot prove you cancelled it! And they do not send you an email about renewing your subscription.
This is a huge scam! They charge your credit card but pretend you never cancelled in the first place. Why would I buy 14-days AND THEN PAY FOR A YEAR ON TOP OF THAT?
Find another service for your resumes unless you want to be constantly writing to get confirmation for your cancellation or have your credit card charged for a service you don't want.
Hi Kim H.,
I’m very sorry that you have had this experience with our service. Please contact me directly with the email address you used to create your account or the last 4 digits of the card that was billed and card holder’s name so that I can take a look at it personally and resolve this issue quickly for you. Please email me at [email protected]
I look forward to hearing from you.
Best regards,
Anna
MyPerfectResume
Do not use site, I was fine paying £1.99 however I canceled same day via live chat and was told I would no longer be charged monthly. I was charged £23.80 so I rang and was told there was nothing they could do because there is no indication to show I canceled! Absolute scam and would not recommend to anyone
Hi Emily K.,
I’m very sorry that you have had this experience with our service. Please contact me directly with the email address you used to create your account or the last 4 digits of the card that used to purchase and card holder’s name so that I can take a look at it personally and resolve this issue quickly for you. Please email me at [email protected]
I look forward to hearing from you.
Best regards,
Anna
MyPerfectResume
Anyone wanting to present a resume wants it to look right - its the attention to detail that matters so much. I have had several major problems where line spacing is not uniform - one paragraph has one setting, and then another has another - looks untidy and wrong.
Asked for help using chat function, but advice given didn't help, and just when you would explect them to pick it up and fix it, they don't seem to care. I RECOMMEND USING ANOTHER SITE.
Hi Edward R.,
I’m very sorry if you encountered editing issues and did not have the best customer service experience. Line spacing and paragraph setting can be fixed by utilizing the formatting tab under the edit section.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Product team and Customer Service Team. Please contact me directly to help you further. You can email me at [email protected]
Best Regards,
Anna
MyPerfectResume
I have used this service twice and each time I have been contacted in a short amount of time AND got the job I interviewed for. My resumes look professional and amazing. I will use this again.
Hi Jamie W.,
Congratulations on your new job! We are so happy that you loved our service. We wish you the best in your new career.
Best regards,
Anna
MyPerfectResume
A little costly, but worth the money considering the ease in creating a resume. I had no problem obtaining employment and the service was easy to cancel once I found a job.
Hi Shannon R.,
Congratulations on your new job! We are happy that you found the site easy to use and cancel. We wish you more success in your new career.
Best regards,
Anna
MyPerfectResume
Needed a resume in a hurry, had completed one before and just changed the necessary items. Had to sign up again at full price, even though my renewal rate was only $3.00 a month before... but I got what I needed and got the job.
Hi Paul M.,
Congratulations on your new job! We are happy that you used our service again. We wish you all the best in your new career.
Best regards,
Anna
MyPerfectResume
After a series of serious health setbacks, I lost my job two months ago. I stumbled across MyPerfectResume whilst trying to find templates for a resume as I'd lost my hard copy in a move earlier this year. I was immediately drawn in by the link that promised a 'free resume builder' that included 'hundreds of templates'. This was a godsend, as I have several outstanding medical bills that I can't afford, and no luck in my attempt to transfer jobs (as I no longer have a resume). Learnt the hard way that it was a CON.
As soon as I'd finished my template (after six hours of writing), I tried to have it printed. Apparently, the only FREE thing about this site is selecting one of only fifteen templates, and then wasting hours of FREE time writing up all of your information, only to have to pay $2.74AUD (different to what I was actually billed - $4.14AUD) to email/print your FREE resume. What a joke. Regardless, I put so much effort into it and needed a job ASAP, so I gave my debit details for that supposed '$2.74' transaction, printed my resume, and that was that.
Fast forward to today, and I went to pay my off my phone bill, only to realise I'd been fobbed $52.60AUD from the same MyPerfectResume account! Furious and dumbfounded, I did some digging. According to the website, upon providing my details I'd automatically made a 'subscription' with an auto-renewing billing feature that charges me monthly for having a resume with their site! Not only had I not received any notification/confirmation email, but I did not get a receipt for the automatic withdrawal, either. SHADY! The only way I knew something was going on was because my phone provider rejected my payment as there wasn't enough money in my account to pay my bill!
I just hope to dear god that cancelling my 'subscription' will be enough to stop these scammers - but I am extremely furious and I want my money back! Do not click on this website if you don't want headache, holes in your back pocket and still not have a job to show for it!
Hi Laura N.,
I’m very sorry to hear that and you have had this experience with our service. The free account gives you the ability to try out the Resume Builder to get a feel for how it works, and see what it has to offer before deciding to purchase. There is no cost to TRY it out. At this time we do offer free text (. Txt) download of your resume. But if you would like a professionally formatted version you need to subscribe.
We also explain that the subscription is auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
Please contact me directly with the email address you used to create your account or the last 4 digits of the card that used to purchase and card holder’s name so that I can take a look at it personally and resolve this issue quickly for you. Please email me at [email protected]
I look forward to hearing from you.
Best regards,
Anna
MyPerfectResume
Very professional my new employer liked the style and layout of my resume.
Hi Gary K.,
Congratulations on your new job! We are glad that your employer liked the resume. We wish you more success in your new career.
Best regards,
Anna
MyPerfectResume
This was r
By far the easiest resume program I've ever used... It had easy to use instructions, a layout that wasn't complicated. Start to finished was 30 mins. It worked so well the first position I used it for I was hired. Costmer service and support was quick and easy. The representative was very knowledgeable and professional..
Hi Renia U.,
We are so happy that you found the site easy and customer service helpful. We wish you the best in your job search.
Best regards,
Anna
MyPerfectResume
I am a Gentleman who is celebrating my 61st Birthday. My employer of 36 years unfortunately closed and I found myself writing a resume for the first time in decades. My Perfect Resume made the writing and downloading of the resume so incrdibly easy. I recived two very high potential interviews as a result of the resume which I submitted. I am so grateful to My Perfect Resume and a weight has been lifted from my shoulders. Many thanks to the website and all of it exemplary Customer Service Staff.
Hi Stephen C.,
We are so happy that we were able to assist you, that you found the site and customer service helpful. We wish all the best in your career.
Best regards,
Anna
MyPerfectResume
It is not free at all. Typed it up nice and neat. Got to the end and had to pay $1.95 for 14 day preview... cancel at any time. Called my credit card company as was charged $ 1.95 plus $101.13 had to cancel my credit card immediately! Please do not use this site.
Hi PM,
I’m very sorry that you have had this experience with our service. The free account gives you the ability to try out the Resume Builder to get a feel for how it works, and see what it has to offer before deciding to purchase. There is no cost to TRY it out. At this time we do offer free text (. Txt) download of your resume. But if you would like a professionally formatted version you need to subscribe.
We also explain that the subscription is auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues. Please email me at [email protected]
Best regards,
Anna
MyPerfectResume
I hadn't written a resume in 26 years. I didn't even know where to start. My Perfect Resume refreshed my memory and had easy fill in the blank forms. I was then able to customize my cover letter and resume. I called for help several times and I found the My Perfect Resume employees to be kind, Patient and full of amazing advice. A superb experience! In two weeks, I am employed with full benefits! Whoo-Hoo! Thank you My Perfect Resume
Hi Susan S.,
Congratulations on your new job! We are glad that you had a good experience with our site and customer service. We wish you more success in your new career!
Best regards,
Anna
MyPerfectResume
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Kristan J.,
I’m very sorry that you have had this experience with our service. Our free account gives you the opportunity to try out our resume builder before deciding to purchase. The ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues. You can email me at [email protected]
Best Regards,
Anna
MyPerfectResume