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Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
MyPerfectResume Reviews Summary
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
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Everything you try to do will have issues. It is a great idea, but the coders are a joke. Every time I try to do something It shifts something else funny, or I try to download it and it looks completely different, or it randomly deletes things. Seriously stay away. I spent about 10 hours longer than if I had just made my resume from scratch. I had the free trial and that wasn't even worth it.
I canceled and was still charged there monthly fee of $35.80. When I called I was told they did not receive that I had canceled. They will not give me my money back, what the hell. Do not use them!
And I all so put what happened on Face Book to get the word out.
ONCE AGAIN DO NOT USE THEM BECAUSE YOU WILL BE OUT YOUR MONEY.
Greetings Dawn W, I’m very sorry that you have had this experience with our service. We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
Cancellation stops the auto-renewal. Once it’s cancelled, we send a cancellation confirmation email for your records. There are times that auto emails can get picked up as spam or junk mail. Be sure to check your spam/junk mail folder.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues. You can email me at [email protected] or you can check you inbox since I already send you a private message to review once more your account and see if I can be of further assistant.
Best regards,
My Perfect Resume
After being lured into the " Free" Resume writing section, you are asked to pay a few dollars to print/ save your resume. That is reasonable for the service provided. Watch out that you don't inadvertently " sign up" for a monthly membership. It costs quite a bit more and if you don't notice you've signed up until you get your credit card bill, they won't refund it.
Anna B [MyPerfectResume Rep] Greetings Zenya H. We are sorry that you have had this experience with our site. Our free account provides you the opportunity to try out the resume builder as well as the cover-letter builder before deciding if you want to purchase. The ability to print, email, or download your resume and cover letters are features included in our paid subscription and not included as a feature of the free account. You can download a plain text version of your resume for free. We also explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing and Customer Service team. Please contact me directly if you have any further issues. You can email me at [email protected]
Best Regards,
My Perfect Resume
I used this site once and now they are taking money out of my account t that I didn't give them permission to do and just today they have taken out a total of $71 and I'm very pissed off... if I don't get my money I will be calling the BBB on this site so this is just a warning.
Greetings Shannon, I’m very sorry that you have had this experience with our site. Our free account gives you the opportunity to try out our resume builder before deciding to purchase. The ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free. We also explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing and Customer Service team. Please contact me directly if you have any further issues. You can email me at [email protected]
Best Regards,
My Perfect Resume
I used it one time I was charged 2.62 witch was fine the next day I was charged 1.35 so I unsubscribe, 12 days later they took $49.97 wtf. For what? I did my own resume I filled it out & used my own words so I have no idea why they keep taking money from my visa. DO NOT USE THIS site u will keep paying every month.
Anna B [MyPerfectResume Rep] Greetings Patricia V. We are sorry that you have had this experience with our site. Our free account provides you the opportunity to try out our resume builder as well as the cover-letter builder before deciding to purchase. The ability to print, email, or download your resume and cover letters are features included in our paid subscription and not included as a feature of the free account. You can download a plain text version of your resume for free. We also explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing and Customer Service team. Please contact me directly if you have any further issues. You can email me at [email protected]
Best Regards,
My Perfect Resume
This company does not tell you what they will charge before they do your cv. You have to did in to the terms and conditions before you find out that they charge at all Cancelled straight away.
Anna B. [MyPerfectResume Rep] Greetings Cath E. We are very sorry that you have had this experience with our site. Our free account gives you the opportunity to try out our resume builder as well as the cover-letter builder before deciding to purchase. The ability to print, email, or download your resume and cover letters are features included in our paid subscription and not included as a feature of the free account. You can download a plain text version of your resume for free. We also explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing and Customer Service team. Please contact me directly if you have any further issues. You can email me at [email protected]
Best Regards,
My Perfect Resume
SCAM SCAM SCAM SCAM! Do not use this website, they will keep charging you after your 14 day trial, which is only supposed to cost 3.00. They keep your credit card information on hand, and continue to charge you after your 14 day trial because you were then automatically signed up for subscription renewal... even though you NEVER actually clicked a little button that says "Hey, sign me up and take all my money". No, instead there are buttons you have to SEARCH FOR and unclick. I called them up after I noticed this BS, and they said, non too politely, that I had 4 opportunities to unsubscribe for continued payments... but NOWHERE did I actually see any button that gave me that option.
This place is a SCAM.
Anna B. [LiveCareer Rep] Anna B. [MyPerfectResume Rep] Greetings Dorothy B. We are very sorry that you have had this experience with our site. Our free account gives you the opportunity to try out our resume builder as well as the cover-letter builder before deciding to purchase. The ability to print, email, or download your resume and cover letters are features included in our paid subscription and not included as a feature of the free account. You can download a plain text version of your resume for free. We also explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing and Customer Service team. Please contact me directly if you have any further issues. You can email me at [email protected]
Best Regards,
My Perfect Resume
Used the service once with the one time fee of $2.95. A month later I got a charge for $35 even though I only used the service one time. Apparently I was automatically signed up for a 14 day free trial which when not canceled is automatically renewed. I never received any sort of email informing me that I had been signed up for the trial- it was only when I called customer service I discovered this was the case-- and they did nothing to refund me. Complete ripoff.
Hello Steffie P, I’m very sorry that you have had this experience with our site and did not have the best customer service experience. Our free account gives you the opportunity to try out our resume builder before deciding to purchase. The ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free. We also explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing and Customer Service team. Please contact me directly if you have any further issues. You can email me at [email protected] or check your inbox since I already send you a private message to see if I can be of assistant to you.
Best Regards,
My Perfect Resume
DO NOT USE THIS SITE - signed up for a $1-2 one off fee to print the template. Didn't sign up for membership and still getting slugged 50 a month AUD approx since Sept - up to $150 currently and unable to find anyone to speak to to cancel. Emails come back error.
Used for a training course - googled FREE resumes (had been upset to pay $2 but now very pissed to pay $150 for nothing.
Anna B. [MyPerfectResume Rep] Greetings s. W, I’m very sorry that you have had this experience with our site. Our free account gives you the opportunity to try out our resume builder before deciding to purchase. The ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free. We also explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing and Customer Service team. Please contact me directly if you have any further issues. You can email me at [email protected]
Best Regards,
My Perfect Resume
Terrible, absolutely not worth the $3 trial fee. I made up my resume using their premade job description tools, ran the analysis and was told - even using their own wording - that my resume only scored an 80% because my listings sounded too much like a job description. There were no suggestions on how to change wording, nothing to show where exactly your problems lie. Also, you see your entire resume on one page when making it, it's not until you pay and save it that you can see where page breaks are located. I had to completely re-edit my resume in order for it to flow and be usable. Horrible, horrible site. Completely worthless.
We are sorry that you had this experience with the service Kellie T. We can definitely assist you with the problem and concerns that you may have with the system. If you need any further assistance or have any concern you can contact us at [email protected]. We also send you a message on your inbox so we can directly assist you on this manner.
Why are you charging me £23.80 i have not authorised this please refund me
*******@hotmail.com
Greetings Derrick T, I’m very sorry that you have had this experience with our site. Our free account gives you the opportunity to try out our resume builder before deciding to purchase. The ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free. We also explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing and Customer Service team. Since you provide us your email address please check you inbox for any message from us to assist you with your concerns as soon as possible as well I will direct message you privately from here.
Best Regards,
My Perfect Resume
They get you to try out the service with a 14 day $1.45 trial.
I did that and played around with it for 30 minutes. I didn't even end up using that resume, because it did not help me improve the resume whatsoever. Not in content, or layout.
I thought it was fine, it just cost a dollar.
After realizing, I got charged 14 days later for the monthly membership, i called them (2 hours after my trial expired). I spoke to a representative who barely spoke english and would not refund me, so only ended up cancelling the account.
Basically, they provide a $#*!ty service, support and their goal is to scam you out of $36 because you don't know the trial gets upgraded automatically.
Greetings Gabriel M. I’m very sorry that you have had this experience with our site and did not have the best customer service experience. Our free account gives you the opportunity to try out our resume builder before deciding to purchase. The ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free. We also explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing and Customer Service team. Please contact me directly if you have any further issues. You can email me at [email protected]
Best Regards.
My Perfect Resume
I did originally plan just to do the free trial, but the one extra month help me a lot to revise and revamp it as needed and will use this site again. I'm glad this site exist and has a variety of templates to use.
Thanks for the feedback Steven M!
STAY AWAY FROM THIS SITE AND COMPANY! I used this site to create a resume. Little did I know that this company fools you. I looked at my bank statement and saw monthly deductions of $35.80. I never approved of anything of this sort. I never received a email saying I was subscribed to the website and I never received an email saying that I will be charged monthly. This is a bad way to run a business. They are stealing from me and will soon steal from you! I called to get this resolved and had no luck. Customer Service has been a really bad experience.
Greetings Jose G, I’m very sorry that you have had this experience with our site and did not have the best customer service experience. Our free account gives you the opportunity to try out our resume builder before deciding to purchase. The ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free. We also explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing and Customer Service team. Please contact me directly if you have any further issues. You can email me at [email protected]
Best Regards,
My Perfect Resume
PLEASE STAY AWAY FROM THIS SITE! I went to create a Resume using this account, and the same day I made the a Resume was the last day I was active on my account. This site fools you to believe that it was Free, unless you go over the 14 day trial. I was still charged $35.80 even though I never used the website after my original usage! I had been charged for 3 months before I even realized! And when I contacted customer support, the lady would not refund me my entire 3 charges, but only for one month. I got so frustrated that I asked to speak with a Supervisor, she said she would put me on hold, than just Hungup on my Face! This company is very rude and unprofessional! I am going to my Credit Union to get my money back!
Hi Jasmine C.,
I’m very sorry that you have had this experience with our site and did not have the best customer service experience. Our free account gives you the opportunity to try out our resume builder before deciding to purchase. The ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free. We also explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
The refund was given as a courtesy credit.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing and Customer Service team. Please contact me directly if you have any further issues. You can email me at [email protected]
Best Regards,
Anna
MyPerfectResume
Tried their one time only thing and they charged the one time fee 3 weeks later they charged my card 35.00 and said it was a monthly subscriptions don't use them that is a fraud
Hi Armando N.,
I’m very sorry that you have had this experience with our service. We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues. You can email me at [email protected]
Best regards,
Anna
MyPerfectResume
Customer service is great when you are leaving! But... I signed up for the trial in April didn't use anything I made that day and then didn't read the fine print that I would be charged automatically. Then never received another notice, overlooked the billing every month and finally cancelled it today after paying for 4 months at a whopping $140. It may not be their fault but I am in business for myself and know that customer billing should be better than that, not their fault but it is their problem; lots of people are less attentive than even I am but will be just as unhappy!. I learned my lesson the hard way but be sure that I will tell everyone who will listen to buyer beware! Not good business!
Hi Heidi C.,
I’m very sorry that you have had this experience with our service. We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues. You can email me at [email protected]
Best Regards,
Anna
MyPerfectResume
I made a resume, and when I went to print it said it was 2.00. So I agreed and paid to print. However, they decide to hide in small print that it enrolls you in a subscription that charges you 35.80 PER MONTH. Use another site! It's sad that companies need to trick people to get money. Makes me sick.
Hi Nicole K.,
I’m very sorry that you have had this experience with our service. All of our subscriptions are auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a confirmation email after purchase that listed the monthly rate and the date that your subscription would auto renew. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues. You can email me at [email protected]
Best Regards,
Anna
MyPerfectResume
This is a total scam! I used 1 template to do 1 cv and it cost me £25 tried to close my account to stop them fleecing me out of more money but couldny find a way to do it. In the end I had to cancel my card. Unless you enjoy being ripped off avoid and look for a cv template that is actualy free!
Hi Garry P.,
I’m very sorry that you have had this experience with our service. All of our subscriptions are auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal upon purchase. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me again if you have any further issues. You can email me at [email protected]
Best regards,
Anna
MyPefectResume
It was just brought to my attention that I've accrued over $300 in the last 6 months from this site. I initially signed up to do a resume for $2. It was of poor quality and i never used it again. My bank suggested i cancel my subscription which i didn't even know i had! Every time i try to do so it brings me to an "error" page! My bank is now launching an investigation and i will be taking further legal action if necessary.
DO NOT USE THIS SITE. THEY WILL SAVE YOUR CREDIT CARD INFO AND CONTINUE BILLING YOU FOR UNAUTHORIZED AMOUNTS!
Hi R E.,
I’m very sorry that you have had this experience with our service. Please contact me directly with the email address you used to create your account or the last 4 digits of the card that used to purchase and card holder’s name so that I can take a look at it personally and resolve this issue quickly for you. Please email me at [email protected]
I look forward to hearing from you.
Best Regards,
Anna
MyPerfectResume
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Spencer M, so sorry that you feel that way and have that inconvenience with the builder. Thank you for your feed back we will send it to our Marketing team as well to the It team. Every review is important for us, this way we let our clients feel and know that we are working with the concern of any individual using our service. Have a wonderful day.