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Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
MyPerfectResume Reviews Summary
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
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I was getting concerned that if I continued through the process before I could see my product a charge would be introduced. And voila! It was answered by your reviews. This is NOT FREE! I'm glad I did not finish the process. Companies need to be forthright and not scam individuals after they have put hard work into getting the info into the template.
I'd give it no stars but it would not post my review unless I marked at least one star.
Judi
Every dog has its day. Yes thankyou,,,, THIS IS EXACTLY HOW I FEEL. YOUR fake and insincere sorrys are pathetic. Surely you must realise that your business will eventually fail, and sorry you feel that way too about my very real and substaintial claims of stealing.
I'm really sorry that you feel that way Miss P, our terms and conditions are available before and after the purchase. We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. Everyone can cancel the subscription at any time by calling. Our toll free line is 1-888-816-0576 representatives are available Monday to Friday 9am-9pm EST; Saturday 9am to 6pm EST; Sunday 11am -7pm EST. Cancellation can be process as well by logging into the account and clicking on the Name link, then click on My Settings then Subscription and there's an option there to cancel the subscription. Cancellation can be process by emailing the subscription cancellation request to [email protected]. Once that the subscription is canceled, the client will receive an email confirmation. Additionally, we have a live help chat online that can be use to cancel the subscription at any time. We take all feedback very seriously. It will be forwarded to our Marketing team.
Best regards,
My Perfect Resume
My perfect resume are THIEVES. They will first charge you $2.95 and without you knowing, they will charge you $35 monthly. DO NOT USE THEM, Had to change my bank account!
We are very sorry that you have had this experience with our service. All of our subscriptions are auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal upon purchase. You can cancel your subscription at any time by calling. Our toll free line is 1-888-816-0576 representatives are available Monday to Friday 9am-9pm EST; Saturday 9am to 6pm EST; Sunday 11am -7pm EST. You can also cancel by logging into your account and clicking on the Name link. Then click on My Settings then Subscription and you can choose to cancel your subscription. You can also cancel your subscription by emailing your subscription cancellation request to [email protected]. Once your subscription is canceled, you'll receive an email confirmation. Often auto emails can get picked up as spam or junk mail. Be sure to check your spam/junk mail folder. Additionally, you can click live help to chat with us online to request we cancel your subscription. Also, we have sent you a private message to see if we can be of further assistance to you.
Best Regards,
My Perfect Resume
Tried the 14 day trial, the resume was useless something a high schooler could write. After my trial I ended my subscription to find out I have been charged again 3 months later. Called the help line and all any one couple do was read off a script of what there policy was. Never use this site unless you want to throw away $36 a month.
I’m very sorry that you have had this experience with our service. We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal.
Terms and Subscription are available to be read before and after the purchase. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues. You can email me at [email protected]
Best regards,
My Perfect Resume
All I needed was a rèsumè. A simple, stinking rèsumè. This website looked so legit! I spent at least a half hour entering all of my information into a formatted rèsumè template, and could have sworn that I was one click away from a simple, clear, and eye-pleasing product. But alas, my hope was in vain, and the classic "It's only $2.95 to download and print!" popped up onto my computer screen. If you're willing to spend money on a decent-looking and half-self-created rèsumè, feel free to use this site; but if you're sick of putting time and effort into something that never outright states that you have to pay for it before you begin, best take the safest bet and spend an extra 10 minutes formatting the rèsumè you created yourself on Microsoft Office Word.
Hello Serena K, we are really sorry you feel that way. Our free account gives you the opportunity to try out our resume builder before deciding to purchase. The ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. However you can download a plain text version of your resume for free.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues. You can email me at [email protected] or send me a private message here.
Best Regards
My Perfect Resume
My Perfect Resume is a scam. I only spent the 99 cents in the first place because I had gone through all of the resume building steps before they advertised it cost a thing. The site never mentioned they would charge me monthly. It was 2 months before I caught it on my credit card. I have filed a dispute with my credit card company and will fight to be refunded everything, but this company should be shut down before this happens to more people.
Hello Anna R, I’m very sorry that you have had this experience with our service. We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
Cancellation stops the auto-renewal. Once it’s canceled, we send a cancellation confirmation email for your records. There are times that auto emails can get picked up as spam or junk mail. Be sure to check your spam/junk mail folder.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly and send me a private message if you have any further issues as well you can email me at [email protected]
Best regards,
My Perfect Resume
Like so many others I did not receive any emails relating to ongoing $$ amounts. I used the service and cancelled my subscription after a couple of weeks. I received a cancellation number and email and then 2 days later had $52 debited from my account. I emailed them and had a senseless email back saying to call and cancel. I HAVE ALREADY CANCELLED. How many times do you have to cancel? After reading other reviews its clear that I will have to take this further. I will start with Better Business Bureau and be taking legal advice on further action. I hate scams like this.
Greetings Elise T, I’m very sorry that you have had this experience with our service. Cancellation stops the auto-renewal. Once it’s canceled, we send a cancellation confirmation email for your records. There are times that auto emails can get picked up as spam or junk mail. Be sure to check your spam/junk mail folder.
If you have that cancellation number as an evidence that you cancel before the charges please direct message me or check you inbox I will be able to assist you.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues. You can email me at [email protected]
Best regards,
My Perfect Resume
This company makes money by putting in fine print that they will automatically renew your subscription and continue to charge you without your authorization. Other services do this as well after a trial run, but I was not aware that I had to do this here because they don't make it clear that that is going to happen which is deceitful and bull $#*!. I hope they make it more clear to other customers. The service itself was also mediocre. I had trouble with spacing and alignment and finally had to settle on sending in an uneven resume. I will never use this site again.
Greetings Hannah E, we very sorry that you have had this experience with our service. We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal, four different statements in every single process of the purchase. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues. You can email me at [email protected] or send us a private message as well through here.
Best regards,
My Perfect Resume
I believe that this company need to change how they do business as do hundreds of others that have fallen victim to this horrendous trap.
I also have fallen into their trap of thinking I have a one time only fee only to revise that there are charges on my credit card.
You would think after all these complaints online that they would change their ways and try to be more open and honest about their site!
Anna B. [MyPerfectResume Rep] We are very sorry that you have had this experience with our service Michelle W. We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings we are committed to provide great customer support and we can definitely provide you with further assistance. You can contact us via [email protected] so we can help you directly. We also sent you a private message so we can help you obtain a resolution to this situation.
Best Regards,
My Perfect Resume
When I created my Resume, the amount of 2.95$ was acceptable. When I checked my bank account almost 2 weeks later, I saw a charge of 35.80$. I didn't sign up for that. I will open a dispute for being scammed. STAY AWAY!
We are very sorry that you have had this experience with our service. We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
I am so angry. I will find every way to get my $174.00 back. I will go every inch to have these people go down. This must stop.
Cristina I. We are sorry that you are dissatisfied with our service, we will be more than happy to assist you. You can contact us at [email protected]. Or you can send us a private message with your Account ID or e-mail address registered to your account so we can further assist you. Looking forwarding to helping you reach a timely resolution.
Best Regards,
My Perfect Resume
DISGUSTING COMPANY
I agreed to pay a one of payment of $2.95 to download my crap resume. Never once did I sign up to any form of subscription. Checked my bank statement to notice them taking $47 on two separate occasions.
ABSOLUTE SCAM!
I’m very sorry that you have had this experience with our service. We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues. You can email me at [email protected] or you can check you inbox I took the liberty to send you a private message to see if I could be of more assistant.
Best regards,
LiveCareer
Do not use this perfect Resume SITE they are shady folks after they charge your account $2.95 then 14 days later they start charging you $38.80 EVERY MONTH, without you knowing please read the fine print.
Greetings Veronica, We are very sorry that you have had this experience with our service. We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. However there are no fine prints on the page we actually have it on bullets and normal font letters as well we do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
Cancellation stops the auto-renewal. Once it’s canceled, we send a cancellation confirmation email for your records. There are times that auto emails can get picked up as spam or junk mail. Be sure to check your spam/junk mail folder.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly if you have any further issues. You can email us at [email protected] or check your inbox since we have sent you a private message to see if we can be of further assistance.
Best regards,
I used them and cancelled my subscription before the trial period was over. They charged me 35.80 the NEXT month. I emailed someone "from their company" back and forth and the emails made no sense! Ut was like I was talking to a dyslexic robot! They told me the account was cancelled and I was not charged. Uh, okay I must be imagining things? The person told me all they could do is refund me 1.00. Really?!?! Gee, thanks. Well, just looked at my bank account and guess what? A charge of 35.80 AGAIN! I am so fed up with this company SUCH A SCAM! I am contacting the Better Business Bureau to report them. Please stay FAR away! There are far better sites out there anyway!
Greetings Sarah B, we are sorry that you had this experience with the service but we can definitely check your account and help you with this case. May you please contact us at [email protected] so we can provide you with further assistance. We also sent you a private message so we can help you obtain a resolution on the situation of your account.
Best Regards,
My Perfect Resume
This company profits on the hope that you won't read the find print. Downloaded a resume for 2.95. I did not receive a confirmation email or anything, but the following month I started getting billed for $35.80. Unfortunately, I didn't catch it for several months. Just what the company hopes will happen. I paid this stupid company a ridiculous amount of money for 1- 2 page resume. DO NOT USE THIS WEBSITE!
In their response they keep saying "I'm so sorry you had this experience", but if they really were sorry they would change their business practices and refund the money they ripped off from people. Any positive reviews on this website are fake!
Greetings Lynn M, I’m very sorry that you have had this experience with our service. We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. However there are no fine prints on the page we actually have it on bullets and normal font letters as well we do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
Cancellation stops the auto-renewal. Once it’s canceled, we send a cancellation confirmation email for your records. There are times that auto emails can get picked up as spam or junk mail. Be sure to check your spam/junk mail folder.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues. You can email me at [email protected] or check your inbox since I have send you a private message to see if I can be of further assistant.
Best regards,
My Perfect Resume
I would rate this site 0 stars if it let me. This site uses shady practices to get you to sign up, then charges you even after you cancel. I cancelled and told them I wanted my money back. I was charged on the 25th, I cancelled on the 28th, and they wouldn't give me a refund. It is crazy. Please stay away from them. I know they will send me a generic response like they have for everyone, but trust me people, there are better ways to get a resume than through these snake charmers.
Aaron L, we are sorry that you feel that way we have our subscrition terms and conditions before the purchase, after the purchase and in the process of the purchase as well every single client that subscribe for this service receive an email regarding to the subscription they have bought and as a remainder the auto renewal of the same. If you cancel the subscription a confirmation email will arrive at the email related to the account as you may now when you call and cancel the subscription, We do offer several ways to cancel the active subscription which it can be done by phone (is listed on the bottom of the page), live chat, email and self-cancellation in your Account Settings. If you like I can go ahead and take a double check on your account to see if I can be of more assistant.
Best Regards,
My Perfect Resume
Hi, I went on your site to find a template 12-11-15 that is it, I agreed to pay the 2.95 a couple weeks ago and was withdrawn from my account. I didn't see where this was agreeing to pay a monthly fee! I just checked my bank account 12-26-15 ( 15 days later) there is a pending transaction over 35.00. I never even received an email that this was going to be taken. I would like the money returned or stop transaction
Anna B. [MyPerfectResume Rep] Tiffany L, I’m very sorry that you have had this experience with our service. We explain that the subscription is auto-renewing. The auto renewal is provided as a feature of the 14 day subscription on the sales page. This information is available as well in the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel the active subscription. Thiscan be made by phone (is listed on the bottom of the page), live chat, email and self-cancellation in your Account Settings. As well we answer social medias reviews to assist our customers. We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues. You can email me at [email protected] or you can send me a private message and I will do the best to address all your concerns.
STOP MY MEMBERSHIP IF THAT IS WHAT YOU CALL IT! I DID NOT SIGN UP TO BE CHARGED MULTIPLE TIMES AND DID NOT SIGN UP TO USE. SOMEONE HAS DONE THIS WITHOUT MY KNOWLEDGE UNTIL I SAW MY BANK STATEMENT. I WILL BE CONTACTING BETTER BUSINESS BUREAU.
REFUND ALL CHARGES TO ME. I DID NOT USE THIS SITE.
Greetings Monna B, I’m very sorry that you have had this experience with our service, we do offer several ways to cancel and contact us including by phone, live chat, email. I have send you as well a private message, will you be so kind to send me the last 4 digits of the card being charge and card holder’s name so that I can take a look at it personally and resolve this issue quickly for you. If you are receiving a charge from us that only indicate that there's a related active account related to your card, we can go ahead and find that account and put an end to the subscription as well we will see who created this account and when it was created and we can begin from there. Please contact me directly if you have any further issues. You can email me at [email protected] or reply to the private message that I have send you.
Thank you in advance.
Best Regards,
My Perfect Resume
I used this website ONCE and they billed me over $50! They do NOT have ANY contact information except for live chat with someone with very broken English, that REFUSED to give me a phone number to call, after I had insisted upon it 4 times in the course of 20 minutes. And when I asked where his location was (probably some foreign country) he basically told me it was none of my business. There was NO record of payment processing, I didn't receive even ONE email that there was any money being taken off of my card, I was luck enough to have found the pending transaction before it processed. And I STILL didn't receive a full refund! Investigation pending... stay far, FAR away from this business!
Sonya, we are very sorry you did not have the best customer service experience. Rest assured that this will be taken care of.
They do not have a way to unsubscribe on your own, even though they say there is. AND there is no phone number listed anywhere on the site to call! Even when they email you a reponse, it will say - "Just give us a call" but no phone number! What a scam!
Greetings Tiffany L, I’m very sorry that you have had this experience with our service. We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal.
We do offer several ways to cancel including by phone (is listed on the bottom of the page), live chat, email and self-cancellation in your Account Settings. As well we answer social medias reviews to assist our customers.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues. You can email me at [email protected] or you can send me a private message and I will do the best to address all your concerns.
Best regards,
My Perfect Resume
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Judi, our free account gives you the opportunity to try out our resume builder before deciding to purchase. The ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free. We are very committed to providing great customer service and take all feedback very seriously. It will be forwarded to our Marketing/ Product team.
Best Regards,
My Perfect Resume