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Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
MyPerfectResume Reviews Summary
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
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What a scam spent 2 hours doing FREE resume only to have a payment screen pop up. Looking at reviews on here so glad i didnt sign up
In September 2015 my 16 year old son "signed up" for this thinking it was free. When he then printed his resume he thought this was a once off fee so I provided him with my credit card details.
In November 2016 my son was murdered and I have found out that "MyRipOffResume" has been charging me USD$35.80 per month for a service he used once!
Despite numerous emails requesting they cancel the subscription I am continuing to be charged for this service.
I would never recommend this company to anyone!
Update 1 Mar 2016
I decided to have a look at the web site and created a resume then selected the print option. You then get to a page to pay $2.95 to print the resume - this is clearly visible.
However in the fine print below the heading "Need to Cancel? No Problem" there is one line that states"Unless you cancel, you authorize us to charge you every four weeks at the then current rate." This line is buried among some other text and IS NOT HIGHLIGHTED in any way to bring it to your attention. I can easily see how my son thought he was paying a one-off charge to print his one page resume.
NOWHERE on the page does it say you are subscribing to a service - in fact it clearly shows "Total Due Today $2.95" and "Get Your Resume".
NOTE the charge is every 4 weeks NOT once a month so they even try to get 13 payments a year from you rather than 12.
We apologize that you had this experience while using the service and canceling the active subscription to the service. You can contact us at [email protected] so we can help you achieve a resolution to your concerns in a direct manner. We also sent you a private message so we can provide you with further assistance on your account.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team.
Best regards,
My Perfect Resume
Never ever try to use perfectresume.! I was charger 35.80$ after 1.17$ for international charges! For whatttt? And 2.95$
Its coast me 1 resume 40$ horrible service never eveer again i want my money back!
We are very sorry that you have had this experience with our service. All of our subscriptions are auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal upon purchase. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. You are able to make all the resumes and cover letters you want for free, and as part of the premium membership you are also able to download, print, or email. To check how your resume is looking you can use our Resume Check program that searches for specific keywords that companies search for and give him some tips and suggestions!
We also offer tools that review the design and content of your resume as well as provide a series of tools like Interview Videos, Job Search and tips on every aspect of the interview process. We sent you a private message so we can further assist you on a secure manner. We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously.
Best regards, My Perfect Resume
Does not make it clear that they will charge your card £23.80 every four weeks. I thought i was paying a one of payment of a couple of pounds. Not happy at all.
Greetings Emma C, We're very sorry that you feel that way. We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. You can cancel your subscription at any time by calling. Our toll free line is 1-888-816-0576 representatives are available Monday to Friday 9am-9pm EST; Saturday 9am to 6pm EST; Sunday 11am -7pm EST. You can also cancel by logging into your account and clicking on the Name link. Then click on My Settings then Subscription and you can choose to cancel your subscription. You can also cancel your subscription by emailing your subscription cancellation request to [email protected]. Once your subscription is canceled, you'll receive an email confirmation. Often auto emails can get picked up as spam or junk mail. Be sure to check your spam/junk mail folder. Additionally, you can click live help to chat with us online to request we cancel your subscription. You can also call us if we can be of any further assistance to you or send us a private message here. We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team.
Best regards,
My Perfect Resume
Please contact us directly if you have any questions or concerns. You can email us at [email protected] or send us a private message here, we will be more than glad to offer you assistance and answer all your questions.
Best Regards,
My Perfect Resume
Mother in lae was just charged £59.95 when she thought she was signing up for $1.95 a month.
DO NOT USE THIS WEBSITE.
COMPLETE SCAM SO PLEASE BE AWARE.
ALWAYS RESEARCH COMPANIES BEFORE SIGNING UP.
Just wish we had have read the reviews on here before going near this website.
Modern day scum.
We are sorry you feel that way about our services. You can cancel your subscription at any time by calling. Our toll free line is 1-888-816-0576 representatives are available Monday to Friday 9am-9pm EST; Saturday 9am to 6pm EST; Sunday 11am -7pm EST. You can also cancel by logging into your account and clicking on the Name link. Then click on My Settings then Subscription and you can choose to cancel your subscription. You can also cancel your subscription by emailing your subscription cancellation request to [email protected]. Once your subscription is canceled, you'll receive an email confirmation. Often auto emails can get picked up as spam or junk mail. Be sure to check your spam/junk mail folder. Additionally, you can click live help to chat with us online to request we cancel your subscription.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. We have sent you a private message to further assist you.
Best Regards,
My Perfect Resume
Looks like I've fallen for a SCAM. Asked the a few months back to stop my subscription and stop taking money from my account, and guess what? No acknowledgement and they keep taking the £20 odd from my account!
Hello Christian, we are very sorry you had this experience with our service. We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. We have sent you a private message to further assist you.
Best Regards,
My Perfect Resume
These guys advertise themselves as "Build Your Perfect Resume for Free!". Sounds great!
I've spent an 2 hours creating my resume on this site and was disappointed when I saw in the end that you can`t do anything with it without paying them money.
Its a cheatimg, coz they are luring us to get filled all our details and after all these efforts they are telling to pay if we need to download this document.
Desperately, we will be compelled to give into their temptations
LIARS!
Maybe it`s ok to pay, I don't mind, but it looked really dodgy that they don't have a paypal payment option. I decided to Google them and found out that these guys are not only lying in their advertisement but also cheating with payments and cancellations! I`m really disappointed as I have wasted my time. Now I cant do anything with the resume, just print screen...
PLEASE STOP CHEATING US
We're sorry that you feel that way. Our free account gives you the opportunity to try out our resume builder before deciding to purchase. The ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. However you can download a plain text version of your resume for free. To be able to use all premium futures of the service we offer customer a 14 days access for $1.95 and we indicate up front that it will auto renew after the 14 days and that it can be cancel at any time. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. We are very committed to providing great customer service. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly if you have any further issues. You can email us at [email protected] or send us a private message here, we will be more than glad to address all your concerns.
Best Regards,
My Perfect Resume
Spent a long time to create a "Free" Resume (BTW stop saying it is free that is complete BS. Once I finished the resume was not free and they wanted 3 dollars to print/view it. After being upset that I wasted my time i gave in and paid the fee. The resume was $#*! it is impossible to edit to make it your own especially since you can only edit in sections instead of while viewing the whole document. Not pleased with the product that they promised/provided i decided to cut my losses and I manged to use a Microsoft Word Template to complete my new updated resume.
THIS ALONE SHOULD WARN YOU TO NOT USE THIS SITE OR PRODUCT. ONCE AGAIN I WAS NOT PLEASED WITH THEIR PRODUCT SO IT WAS NOT EVEN WORTH THE 2 DOLLARS THEY INITIALLY TRICKED ME INTO SPENDING OR THE HOUR THAT I SPENT WORKING ON A SUB PAR RESUME THAT I DID NOT USE.
To make matters worse I get charged 35.80$ subscription fee I did call them and ask for a refund (I will say the customer service rep that i talked to was patient and respectful.) They said they would send me an email within 24 hours about my refund request. This did not comfort me because based on the other reviews I have a feeling my request will be denied. Lets hope I am wrong. I have little to no faith in this company doing the right thing. At the very least the company should at least give me a retroactive refund for the part of the subscription that I did not use (been only two days). But once again I have little faith in that happening as well.
Working with this company was a completely disappointing and energy draining experience that will have you walking away with a sub par product (if any) and a lot less money.
We are very sorry that you have had this experience with our service. Our free account gives you the opportunity to try out our resume builder before deciding to purchase. The ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free. All of our subscriptions are auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal upon purchase. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
We will be more than glad to assist you Myla. We have sent you a direct message to see if we can further assist you.
Best Regards,
My Perfect Resume
I'm so mad I could spit nails! One time fee $2.95 my a**. Just took a look at my checking and they charged me $35.50! Called the company and the lady said there was no direct line to her boss. Her boss must be God because he is the only one I know that does not have a direct line! Don't do it they rip you off!
Anna B. [MyPerfectResume Rep] We apologize that you had this experience with our service. We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. You can cancel your subscription at any time by calling. Our toll free line is 1-888-816-0576 representatives are available Monday to Friday 9am-9pm EST; Saturday 9am to 6pm EST; Sunday 11am -7pm EST. You can also cancel by logging into your account and clicking on the Name link. Then click on My Settings then Subscription and you can choose to cancel your subscription. You can also cancel your subscription by emailing your subscription cancellation request to [email protected]. Once your subscription is canceled, you'll receive an email confirmation. Often auto emails can get picked up as spam or junk mail. Be sure to check your spam/junk mail folder. Additionally, you can click live help to chat with us online to request we cancel your subscription. You can also call us if we can be of any further assistance to you. We are very committed to providing great customer service and again are very sorry that you had this experience when you called us for assistance. We take all feedback very seriously. It will be forwarded to our Marketing team. We will sent you a private message to offer you further assistance.
Best regards,
My Perfect Resume
I paied $2 to create a quick resume, canceled my membership and a few weeks later they charged me $35. I CANCELED MY MEMBERSHIP AND THEY CHARGED ME AFTER! DO NOT EVER USE THIS SITE, ITS A HUGE SCAM!
We apologize that you had this experience while using our service Tom K. On our service once a cancellation is process an email is sent to the customer that contains the cancellation number of the active subscription so you can keep it as reference. We offer many ways that you can use to cancel the active subscription. This include self-cancellation on the page, by email or live-chat and by phone. Once again we are sorry that you feel this way. May you please contact us at [email protected] so we can help you on your concerns and by this provide you with a timely resolution. We also sent you a private message so we can assist you in a direct manner.
Best regards,
My Perfect Resume
We are sorry you have had this experience with our service. We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. You can cancel your subscription at any time by calling. Our toll free line is 1-888-816-0576 representatives are available Monday to Friday 9am-9pm EST; Saturday 9am to 6pm EST; Sunday 11am -7pm EST. You can also cancel by logging into your account and clicking on the Name link. Then click on My Settings then Subscription and you can choose to cancel your subscription. You can also cancel your subscription by emailing your subscription cancellation request to [email protected]. Once your subscription is canceled, you'll receive an email confirmation. Often auto emails can get picked up as spam or junk mail. Be sure to check your spam/junk mail folder. Additionally, you can click live help to chat with us online to request we cancel your subscription. You can also call us if we can be of any further assistance to you. We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. We will sent you a private message to offer you further assistance.
Complete scam. Stay away. Good luck getting refunded for the charge you weren't told about. They will literally run you in circles for months. Horrible horrible horrible company that provides templates that you can download for free anywhere else.
We're sorry that you feel that way. Our resume and cover letter builders offer exclusive keywords, tips, designs and a good structure to easy build a professional looking resume. We have a wide variety of job fields that provide professional wordings and predetermine sentences regarding to the job position. Some of our subscription premium futures and benefits are the resume builder (client can create a customize resume with the rights keywords to emphasize their skills related to the position being applied), cover letter builder that give you the ability of attach that letter to impress more the highly employers. You will have access to all templates and designs, salary calculator, career test, resume check, interview videos, full reports for career tests and access to articles, job alerts near your area and more. Not an ordinary resume builder. We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues. You can email me at [email protected]
Best regards,
My Perfect Resume
Just like many businesses these days this company have completely scammed me. We are human just like those running this fraud. I have been charged 40 pounds by this company even though I only used there service once costing me only around 3 pounds which was made obvious on the CV page. I have now tried to cancel my account and get a refund but I have yet to get an email regarding my refund and the only email about cancelling my account had a phone number on it I was told to call. Tried phoning it multiple times and it is obviously a fake number. Do not trust this company.
If anyone knows how I can cancel my account please let me know as soon as possible. I do not want to be charged again.
*******@hotmail.co.uk
We're very sorry that you feel that way. We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. You can cancel your subscription at any time by calling. Our toll free line is 1-888-816-0576 representatives are available Monday to Friday 9am-9pm EST; Saturday 9am to 6pm EST; Sunday 11am -7pm EST. You can also cancel by logging into your account and clicking on the Name link. Then click on My Settings then Subscription and you can choose to cancel your subscription. You can also cancel your subscription by emailing your subscription cancellation request to [email protected]. Once your subscription is canceled, you'll receive an email confirmation. Often auto emails can get picked up as spam or junk mail. Be sure to check your spam/junk mail folder. Additionally, you can click live help to chat with us online to request we cancel your subscription. You can also call us if we can be of any further assistance to you. We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. We will sent you a private message to offer you further assistance.
This company lures you in with their low rate and then in print you never read charge you 34.95 a month and if you don't check your cc statement closely you go on paying for months and never use it. These people are crooks. I asked for a refund as I never used it and they would not issue on except for the month I cancelled in. I work for class action lawyers. I just may start a case.
Anna B. [MyPerfectResume Rep] We apologize that you have had this experience with our service. We explain that the subscription is going to be auto-renewing. The auto renewal is listed as a feature of the 14 day subscription on the sales page, as well this information is provided on the payment and confirmation pages. We also send a payment confirmation email providing the date and amount of the auto- renewal. We do offer several ways to cancel the active subscription, this includes by phone, live chat, email and self-cancellation in your Account Settings. We are very committed in providing great customer service. You can contact us directly at [email protected] so we can provide you with assistance on your current situation as well we send you a private message so we can help you achieve a timely resolution.
Best Regards
My Perfect Resume
Used the service once, received the CV and was so dissappointed I went off and created something better in MS Word in half the time... then came the REAL pain, charged 23.80 for using it despite having called and cancelled THEN charged 23.80 again the next month... RIP OFF
We're very sorry that you have had this experience with our service. We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
Cancellation stops the auto-renewal. Once it’s cancelled, we send a cancellation confirmation email for your records. There are times that auto emails can get picked up as spam or junk mail. Be sure to check your spam/junk mail folder.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly if you have any further issues. You can send us a private message here or you can email us at [email protected]
Best regards,
My Perfect Resume
Complete and utter scam - still trying to get them to stop debiting funds. Misleading from the very start, which my plain language below is not.
DO NOT AUTO-RENEW - CANCEL SUBSCRIPTION!
Please confirm that this never wanted subscription is cancelled and will NOT auto renew in 2016. An email in March 2015 was sent advising I had not wished to auto renew that year, and I definitely do NOT wish to again. (Reference Number LTK*******268X). Please respond and confirm my Visa will NOT be debited again.
We are sorry you have had this experience with our service. A monthly subscription makes it easy for our customers to customize the resume and cover letter for each position for which they are applying, and also to avoid interruption on the service. We also explain that the subscription is auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. We will send you a private message to offer you further assistance.
Best regards,
My Perfect Resume
I went to the websites because I needed a great layout for my resume... BELIEVE ME WHEN I SAY THIS... IT IS A SCAM DONT TRUST THIS WEBSITE... I RESQUESTED THE SUBSCRIPTION TO BE $3.00 THEY BILL ME $38.95... I CALLED THEM AND TOLD ME IT A LOW CHANCE TO REFUND MY MONEY BACK... I TOLD THEM IF I WANTED THE $38.95 I WOULDVE REQUESTED IT... THEY SNEAKING SO JUST MONDAY THEY SEND ME A REJECTED REFUND... PLEASE BE CAREFUL DONT GO TO THIS WEBSITE... more question please e-mail me *******@gmail.com
I’m very sorry that you have had this experience with our service. We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
We are very committed to providing great customer service. We take all feedback very seriously. It will be forwarded to our Marketing team.
You have sent us a private message to our Facebook account and we have replied to offer you direct assistance. We will be waiting your response.
Best regards,
My Perfect Resume
This company is a CON. No where did I agree for them to take out £23.80 from my account! Scamming bastards! This company is a load of $#*!, they advertise themselves as FREE when you have to pay for the cv template at the end and then once they've got your details they take more money out and say you agreed to it! Do not use this website!
We are very sorry that you have had this experience with our service. The free account gives you the ability to try out the Resume Builder to get a feel for how it works, and see what it has to offer before deciding to purchase. There is no cost to TRY it out. At this time we do offer free text (. Txt) download of your resume. But if you would like a professionally formatted version you need to subscribe. We also explain that the subscription is auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing/ Product team. We have also sent you a private message to see if we can be of any further assistance.
I needed to send my resume to someone and I needed to do it fast so I put all of my info in and printed ONE copy of a ONE page resume. I agreed to pay a small ONE TIME fee to access this service. This morning I find a 35.80 charge on my debit card that I never authorized! Why would anyone pay this? Now they can't guarantee they will credit it back. I am not even looking for a job I have had the same job for 30 years, I HAVEN't needed a resume since college. I am so sorry I ever got involved with this company-DO NOT GIVE THEM YOUR CC INFORMATION.
We are sorry you have had this experience with our service. A monthly subscription makes it easy for our customers to customize the resume and cover letter for each position for which they are applying, and also to avoid interruption on the service. We also explain that the subscription is auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing/ Product team. We have also sent you a private message to see if we can be of any further assistance.
Best Regards,
My Perfect Resume
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We apologize that you had this experience with the service. On our system you can create unlimited amounts of resumes and cover-letters and download them on plain text for free. In order to download the resume with our templates and designs you must be a premium member of our service. We provide to our new customer to try the service for a trial period for $1.95. This will give you premium access to the service for 14 days so you can explore the different tools and templates that we have available on the page. We are very committed in providing great customer service. You can contact us directly at [email protected] so we can provide you with assistance on any concern that you may have regarding your account.
Best regards
My Perfect Resume