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MyPerfectResume

4.6

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From the business

Your perfect job-winning resume awaits!

Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.


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MyPerfectResume Reviews Summary

The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.

This summary is generated by AI, based on text from customer reviews

value
565
quality
553
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Ireland
2 reviews
7 helpful votes
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My perfect CV
April 1, 2016

I tracked the bastard down thorough the CRO. I was giing to fly to england and beat the living $#*!e out of him. He was lucky that he reimbursed me. Scumbag

Date of experience: April 1, 2016
Laura T. MyPerfectResume Rep
over a year old

Greetings Thomas M,

We are very sorry that you feel this way and have had this experience with our services Thomas. We are more than willing to assist you with your concerns. We have sent you a private message so we can assist you in a secure manner.

Regards,
LiveCareer

New Jersey
1 review
0 helpful votes
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They offer very $#*!ty resume services then charge you $2 if you want to download, which is fine. What they do not tell you (it's probably in very small print) that upon doing this you unwillingly sign up for a monthly charge of $35. After seeing this on your bill and not knowing they were going to charge they will not refund you. Who wants to pay $35 for very $#*!ty service. Seems like scamming people is the only way these piece of $#*! scum bags make their money. A lot of us college kids are working paycheck to paycheck and cannot afford an unexpected $35 fee. That literally takes food out of our mouths you piece of $#*!s!

Date of experience: April 1, 2016
Laura T. MyPerfectResume Rep
over a year old

Greetings Jane D.,

We are very sorry that you feel this way and have had this experience with our services Jane. We are more than willing to assist you with your concerns. We have sent you a private message so we can assist you in a secure manner.

Regards,
My Perfect Resume

GB
1 review
1 helpful vote
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Jokes on you
March 31, 2016

I have a private investigator looking in to this

Stand by!

Date of experience: March 31, 2016
Laura T. MyPerfectResume Rep
over a year old

Greetings Mike B,

We are very sorry that you feel this way Mike. We are more than willing to assist you with your concerns. We have sent you a private message so we can assist you in a secure manner.

Regards,
My Perfect Resume

GB
1 review
1 helpful vote
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It's the exact same dealing as said as above I paid the one off charge of £3:00 something but got charged monthly £23:00 it's an absolute scam and I'm sickened by it, it's for people trying to earn money and they're robbing people blind something needs to happen! I'm well annoyed

Date of experience: March 30, 2016
Laura T. MyPerfectResume Rep
over a year old

We are very sorry that you feel this way and had this experience Alex. We are more than willing to assist you with your concerns. We have sent you a private message so we can assist you in a secure manner.

Regards,
My Perfect Resume

Australia
1 review
1 helpful vote
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This company was used by my son to download a resume for a few dollars. Our son immediately advised he was not subscribing to their program. They have now slugged us for over a hundred dollars in the past several week.

You will be ripped off if you use this service.

Date of experience: March 30, 2016
Laura T. MyPerfectResume Rep
over a year old

We apologize that you weren’t happy with your experience while using our service. We are very committed in providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly at [email protected] if you need any further assistance on your account. Looking forward to helping you achieve a timely and secure resolution.

Best Regards,
My Perfect Resume

Kentucky
1 review
1 helpful vote
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Read the fine print!
March 28, 2016

I paid $2.95 to fill in the blanks on their resume template. That was OK I guess. But, surprise, they charged me $39.00 for a monthly charge. I called of course, canceled my membership, but will not refund my money. VERY DISHONEST COMPANY! BEWARE!

Date of experience: March 28, 2016
Laura T. MyPerfectResume Rep
over a year old

We apologize that you weren’t happy with your experience while using our service. We are very committed in providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly at [email protected] if you need any further assistance on your account. Looking forward to helping you achieve a timely and secure resolution.

Best Regards,
MyPerfectResume

India
1 review
1 helpful vote
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This website is a sham. I thought what happened to me was an exception but it turns out that there is an entire space on the internet dedicated to their misdeeds. I'm surprised that they're still in business, since the complaints have been coming in for years now.

I did a simple google search 'make resume online free' inquiring on creating resumes online for free and their name comes as the second search item, clearly stating the free nature in the heading. I got started with making my resume. Took me hours. When I was done, it asked me for $2.95 to print/save it. I was taken aback but since I had spent a lot of time making the resume, I paid the money. Never have I been so gullible. Today, I get my credit card transcript saying it debited $35.80 from my account. They never sent an email saying that they would deduct this kind of money from my account. The subscription I took was for a 14-day trial. Who the hell spends $35.80 on a resume every month? I immediately surfed the internet and found out that I'm not the only one. They've been doing this for quite some time now.

The worst part is, they're taking away money fraudulently from people who are looking for jobs to make money. Karma will strike them one day. As far as I'm concerned, I just want my money back. This is downright bullying by an unethical organisation.

Date of experience: March 28, 2016
Laura T. MyPerfectResume Rep
over a year old

Greetings Akshat T.

We are sorry that you feel this way and that you have had this experience with our service. We are more than willing to help you with your concerns. We take every feedback very seriously. We have sent you as private message so we can assist you in a secure manner.

Regards,
My Perfect Resume

Canada
2 reviews
5 helpful votes
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When you do a resume on their site you may think your making a one time purchase but you are not. You will be charged a $50 on your credit card at the end of each month until you realize you have to go back to the site account and cancel your subscription. In my case they ripped off a paraplegic gentleman who lost his job. They also go under the name of LiveCareer US Stay away!

Date of experience: March 24, 2016
Laura T. MyPerfectResume Rep
over a year old

We apologize that you weren’t happy with your experience while using our service. We are very committed in providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly at [email protected] if you need any further assistance on your account. Looking forward to helping you achieve a timely and secure resolution.

Best Regards,
MyPerfectResume

Canada
1 review
1 helpful vote
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SCAMSCAMSCAMSCAM
March 24, 2016

Whatever you do, do not use this company to build a resume. They are scamming hundreds of people! I had picked the one time option to build a resume which was almost 3.00$ in November only to find out that they would continue to charge me for just simply having an account with them because I have not built another resume since that one time in November. I have been getting charged up to 50.00$ bi-weekly since December. At no point did they notify me of this after making the account nor did they email me monthly to notify me that I was making these payments. To top this horrible experience off a friend had let me use their credit card because I was unable to use mine at the time. Not only is my friend upset with me for not realizing this sooner, I have to pay them back the money and make them go through the trouble of cancelling their credit card. DO NOT USE THIS CRAPPY SCAMMING COMPANY! PLEASE PLEASE PLEASE ALWAYS READ REVIEWS ONLINE BEFORE PUTTING YOUR INFORMATION INTO SCUMBAG COMPANIES LIKE THIS ONE. How dare you take money from people who use your so called services to find jobs only to realize you have been charged over 200.00$ to your credit card. This is absolutely disgusting and these people will get whats coming to them.

Date of experience: March 23, 2016
Laura T. MyPerfectResume Rep
over a year old

Greetings Maria K,

We are very sorry that you feel this way and had this experience with our services Maria K. We will be more than glad to assist you with your concern. We take every feedback very seriously. We have sent you a private message so we can assist you in a secure manner with a proper resolution.

Regards
My Perfect Resume

Portugal
1 review
1 helpful vote
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UPDATE:
I was contacted by My Perfect Resume representative and we managed to reach a positive solution for the issue. Even though multiple contacts were needed, they sorted it out cleanly and quickly. The quality of the CV is outstanding, and as long as you don't forget to remove your credit card, I would recommend the service.

---
I am unemployed. I paid a little over 2 euros just to create a CV and a motivational letter for one job offer. Unfortunately I didn't have the sense to remove my credit card.

Fast forward two weeks, account renewed and my bank statement shows they billed me for over 32 euros. I immediately cancelled the account and shot them an email letting them know what happened and asking if they would refund the 32+ euros.

Of course they would not. I literally only logged onto the service when I created the initial CV and not once after that and I refuse to believe they can't confirm that in their systems.

For a company that allegedly wants to help people find employement, they are disgustingly willing to pump as much money from the unemployed as possible.

Date of experience: March 23, 2016
Laura T. MyPerfectResume Rep
over a year old

Greetings Joel P,

We are very sorry that you feel this way and had this experience with our services Mr. Joel P. We will be more than glad to assist you with your concern. We take every feedback very seriously. We have sent you a private message so we can assist you in a secure manner with a proper resolution.

Regards
My Perfect Resume

Canada
1 review
0 helpful votes
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Like everyone else I got taken also. So far $150.00 with exchange. Call credit card company and was told I had to stop subscription! I did the 2.99 also. Had this happen to me 15 years ago and thought I was screwed then too, but about 4 years later the company lost a class action lawsuit and I got just over 3/4 back

Date of experience: March 22, 2016
Laura T. MyPerfectResume Rep
over a year old

Greetings Mark R,

We are very sorry that you feel this way and had this experience with our services Mark R. We will be more than glad to assist you with your concern. We take every feedback very seriously. We have sent you a private message so we can assist you in a secure manner with a proper resolution.

Regards
My Perfect Resume

West Virginia
1 review
3 helpful votes
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SCAM!
March 19, 2016

THIS WEBSITE IS A HORRIBLE SCAM, THEY WONT EVEN ANSWER THEIR PHONE. I HAVE BEEN WAITING ON THE PHONE FOR AROUND 3 HOURS WITH NO ANSWER FROM THEM.

Date of experience: March 19, 2016
Laura T. MyPerfectResume Rep
over a year old

Greetings,

We are very sorry if you were unable to get in touch with our customer service. We are very committed to providing great customer service and would really like to assist you. We have sent you a private message so we can further assist your concerns on a secure manner.

Best regards,
MyPerfectResume

Canada
1 review
2 helpful votes
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FRAUD SCAM
March 17, 2016

Read the small print they say - there is no small print to be found though - Complete Scam!

Regarding your Apology - If you sincerely apologize for being the scam that you are - then the $360 that you stole from my VISA will be returned immediately before VISA has to do it for you!

Date of experience: March 17, 2016
Laura T. MyPerfectResume Rep
over a year old

We apologize for any inconvenience you experience on our service Heather. We are committed to providing great customer service and once again apologize that you had this experience while using the service. We take all feedback very seriously. Please contact us directly at [email protected] so we can provide you with assistance on this manner. We will send you a private message through here so we can take a look at your account so we can get in touch with you shortly and provide you with a timely resolution.

Best regards,
My Perfect Resume

California
1 review
1 helpful vote
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This site is run by scammer... they charged me $3 for trial and I cancelled it right away. They still kept charging me saying that request did not go through... no refund for trail as they promised on their website on top of that you will end up paying another $35 and $1 foreign transaction fee... To top it off the quality of the resume is as good as their service...

Updated 04/20/2016. I filed a grievance with my credit card company and they gave me a refund.

Date of experience: March 17, 2016
Laura T. MyPerfectResume Rep
over a year old

We are very sorry that you feel this way, also that you have had this experience. We are more than willing to assist our customers. We are committed to provide excellent customer service. For we have sent you a private message to assist you in a secure manner.

Regards,
My Perfect Resume

Massachusetts
1 review
1 helpful vote
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Worst Resume Builder
March 14, 2016

Terrible. I had to pay $35.00 uninformed.

Never got my money back. Terrible service

Date of experience: March 14, 2016
Laura T. MyPerfectResume Rep
over a year old

Hello Alisa, We apologize that you had this experience while using our service. On our system we are very committed to providing great customer service. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly if you have any further issues. You can email us at [email protected] with any concerns you may have regarding your account. We also send you a private message so we can assist you directly. Looking forward to helping you achieve a timely resolution.

Best regards,

My Perfect Resume

Australia
1 review
0 helpful votes
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Ripoff
March 12, 2016

This is the second time I have let myself become involved with this company. All to do with cancelling subscriptions! You get to the end of the resume ( which takes hours!) only to fi d that it's NOT FREE. You have to pay to access it! So when you cancel they just keep taking the payments out. Last time I lost $50 -- this time it's a SECOND DEBIT of $2.95 -- even although I emailed them to cancel it after the first payment. BEWARE of this company.

Date of experience: March 12, 2016
Laura T. MyPerfectResume Rep
over a year old

We're very sorry that you have had this experience with our service. We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal.

Cancellation stops the auto-renewal. Once it’s canceled, we send a cancellation confirmation email for your records. There are times that auto emails can get picked up as spam or junk mail. Be sure to check your spam/junk mail folder.

If you are receiving another charge after the cancellation and the amount it's $2.95. That's our initial period payment and for what you are telling us we are under the impression that another account was created and that will explain the charge discussed.

We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. We will send you a private message through here to review your account and address all your concerns. If you have further questions you can just reply to our message or email us at [email protected] We will be more than glad to assist you.

Best regards,
My Perfect Resume

GB
1 review
2 helpful votes
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Stopping payment
March 12, 2016

I too have been scammed with this mob How do I stop payment?
I have now cancelled my payment & subscription to this bad company.
You just have to go to your account settings and un-scribe.

Well worth doing.

Regards

John.

Date of experience: March 12, 2016
Laura T. MyPerfectResume Rep
over a year old

Greetings John, we're sorry that you feel that way. We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly if you have any further issues or questions. You can send us a private message through here and we will assist you directly or email us at [email protected]
Best regards,
My Perfect Resume

Tennessee
1 review
1 helpful vote
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Scam!
March 11, 2016

This is a huge scam! I signed up for a 7 day 2.95 charge - 2 weeks later I get hit with 38.50 and a claim I had a subscription! Uh no! I also had several other small charges like. 06 -. 09 -1.06 Waited on hold for an hour on the phone AND and trying to chat with an agent - never got through - went to my bank today to dispute all the charges except the 2.95 and found out the little charges are international fees - I changed my card to keep them from taking anymore unauthorized funds! 100% total scam!

Date of experience: March 11, 2016
Laura T. MyPerfectResume Rep
over a year old

Greetings Angie J, We're very sorry that you have had this experience with our service. We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page in bullets, as well as on the payment and confirmation pages. In the payment page we stated that depending on where you are, foreign exchange fees may apply and that we are not responsible for any foreign exchange fess or surcharges imposed by your bank or credit card issuer. We also send a payment confirmation email stating the date and amount of the auto- renewal and we offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.

We're sorry that you didn't receive a quick reply when you were trying to contact us through the live chat option. We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly if you have any further issues, questions or concerns. You can email us at [email protected]. We will send you a private message to offer you further assistance and verify your account.

Best regards,
My Perfect Resume

Canada
1 review
0 helpful votes
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Like pretty much everyone else said, they are just scam artist that rip you off, It seems so random that everyone else like me didn't read anything about the autorenewal thing, I barely use my credit card and didn't realize that they being juicing my card for the past three months, PLEASE if you read this do NOT support this awful company, I used this website because I did a few courses and wanted to update my resume, But it really makes me upset that they are taking money from people that are looking for jobs, Karma is gonna get you Scammers. If you guys REFUND ALL MY MONEY I'll Take this out of here

Date of experience: March 10, 2016
Laura T. MyPerfectResume Rep
over a year old

We apologize that you weren’t happy with your experience with our service. We are very committed in providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly at [email protected] if you have any further assistance on your account. We will send you a private message through here so we can take a look at your account so we can get in touch with you shortly and provide you with a timely resolution.

Best regards,

My Perfect Resume

Illinois
1 review
0 helpful votes
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WORST COMPANY EVER
March 10, 2016

Did their $2 service for one resume and they charged me an extra $35.80 randomly out of my account without telling me! I called them the sane day, was put in hold for 20 minutes and was told they have to put in a request in order to get my money back two weeks later. I just got an email saying my refund was rejected because it was after the 14 "free" trial. THIS SITE WILL SCAM THE HELL OUT OF YOU!

Update: Talked to an Anna B. That emailed me regarding my account; she argued with me regarding the entire interaction and was extremely rude. On top of that she has still refused to get me a refund of the money they stole from my account and has stopped emailing me after pratically screaming at me about the refund. Their customer service is horrible and they have a scam of a business running.

Date of experience: March 10, 2016
Laura T. MyPerfectResume Rep
over a year old

Hello Amy, we are sorry you feel that way about our service. We are very committed to providing great customer service and we take all feedback very seriously. We have also sent you a private message so we can further assist your concerns in a secure manner.

Best Regards,
My Perfect Resume