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Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
MyPerfectResume Reviews Summary
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
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I have just noticed on my account that these thief's have stolen four lots of £23.80 of my debit card without any authorisation keep well away from this company and police have been informed of this theft and said they have heard of this company whatever you do please do not give them any of your details.
Used this service in order to save time while finishing up my graduate thesis and search for a job. Payed the I ritual trial fee and canceled the service after I downloaded the resume I built using their templates. The issue was that I never received and email for the intial transaction or the cancellation of service, but my account on the website said it was going to expire in March so I did not push the matter any further as the initial fee was a miniscule amount which I was glad to pay. Now three months later I noticed on my bank statement that they have been charging me roughly $51 (CDN) per month without notification or an electronic receipt. I promptly cancelled the service again and contacted customer service. They said their only proof of cancellation was the action I had taken June 2, and gave a very lazy response saying that they send emails out every time an account is cancelled. That is fair, if it was a mistake on my part to cancel I can accept that. What I don't accept is taking them payment without notification of a transaction or electronic receipt. If that was the case I could have corrected the issue back in March. I have reported this to the proper authorities in Canada and the US and my bank will block all future transactions from this company.
Future users beware. I don't recommend this service, but if you do, use it wisely and contact your bank and have them block any transactions from this company.
Hi Cole,
We are very sorry that you have had this experience with our service. That's not what we like to hear. Could you please send us a private message including the email address you used to create your account, so we can remedy this issue in a secure and quick manner for you?
Looking forward to helping achieve a timely resolution.
Best regards,
MyPerfectResume
Just like the rest of these fools, i was tricked into paying the monthly subscription of $40. $#*! company and $#*! customer service.
Hi Samuil:
We are so sorry that you experienced that while using the service We are committed in providing our customer with an excellent customer care. We take all feedback in a serious manner. This will be forwarded to our Marketing Team. You can contact us directly at [email protected] if you need assistance on any concern you may have regarding your account. We also sent you a private message so we can further assist you in a direct and secure manner. Looking forward to helping you achieve a timely resolution.
Best Regards,
My Perfect Resume
It is sad that this company's prey are those seeking employment or new opportunities to better themselves. I did pay the 20.00 from my credit card for a resume review which was done although not very helpful and definitely not by an expert of any kind... most likely it is a computer generated email providing canned advice, which is exactly how it reads. I was charged 28.00 on my debit card, without any authorization or notification, for an ongoing subscription which allows me to...? Have my resume reviewed again? We will see how they respond when I demand a refund... from the looks of this site, I will receive another computer generated, scripted response. It is sick what people like this do. I have no doubt card numbers will need to be changed after reading the experiences others have had with these low, low people. Sick.
Hi TJ:
We apologize that you had this experience while using our service. We are very committed in providing great customer service. We take all feedback very seriously. Please contact us directly at [email protected] if you need any further assistance on your account. We will send you a private message through here so we can take a look at your account and provide you with a timely resolution.
Best Regards,
My Perfect Resume
Charged my credit card without permission. Didn't even get a notification/ Email which they claim to send out. Unless you enjoy your hard earned money being taken advantage of, I'd advise all to STAY AWAY FROM MYPERFECT RESUME.!
We apologize that you weren't happy with your experience while using our service. We are very committed in providing great customer care and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly at [email protected] if you need any further assistance on your account. We will send you a private message through here so we can take a look at your account so we can get in touch with you shortly and provide you with a timely resolution.
Best Regards,
My Perfect Resume
I got charged 31.00 for nothing and I got charged 1.72 Euro and then 1.66 this is absultly rediculess I will be taken this further
Greetings Phoebe H.
We apologize that you weren’t happy with your experience while using our service. We are very committed in providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly at [email protected] if you need any further assistance on your account. We will send you a private message through here so we can take a look at your account and provide you with a timely resolution.
Best Regards,
My Perfect Resume
I signed up for their resume service but have been attempting to cancel their service for over 5 months now. When I write to customer service I am told that they can't find my email address associated with an account even though it shows under their general settings. I recently filed a complaint with the Pennsylvania Attorney Generals office in an attempt to get money reimbursed and to have them stop billing my credit card. DO NOT sign up for this service. They will not stop billing you once they have your credit card information.
Greetings Cathy S,
We are very sorry that you feel this way and had this experience with our service. We are committed to providing great customer service. We take all feedback very seriously. We have sent you a private message so we can assist you with your concern and provide you with a timely resolution in a secure manner.
Best Regards
Anna
My Perfect Resume
Further to the review I posted below, Myperfectcv has since contacted me and reimbursed me of the £23.80 charged to my account. Whilst I wish this whole episode had not taken place they were quick respond to my complaint, for which I am grateful.
My son needed a cv in a hurry. He logged on and registered onto this 'free' site. He had problems with the formatting, extra lines he could not get rid of and the clock was ticking away. When it requested a fee of £1.95 we paid, believing it was now pay on demand and effectively he was held hostage and becoming desperate for the document. On download we realised the formatting errors were present in the document and had to keep jumping in and tweaking and downloading to align the data in the columns. We made do. I have since gone in and made adjustments, jumping in and out of the template and downloading to see the end result. I have been charged £23.80! Not acceptable at all!
Greetings Julie,
We are very sorry that you feel this way and had this experience with our service. We are committed to providing great customer service. We take all feedback very seriously. We have sent you a private message so we can assist you with your concern and provide you with a timely resolution in a secure manner. Thanks in advance.
Best Regards
Anna
My Perfect Resume
I was able to get a 3 month refund back from these slimy jackasses. Too bad they'd been charging me for almost a year! These guys are horrible for taking advantage of young people who don't have experience in making resumes. They should be ashamed of themselves. They claim to have a 14 day membership for $2.00 but they don't tell you that once it's over they'll charge you for a full subscription! I used it once and who knows how much money I paid for the stupid resume builder. It isn't even that good! It's a basic resume builder you could get from a Microsoft Word template. What a waste.
Greetings Rice R.
We apologize that you weren’t happy with your experience while using our service. We are very committed in providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly at [email protected] if you need any further assistance on your account. We will send you a private message through here so we can take a look at your account and provide you with a timely resolution.
Best Regards,
My Perfect Resume
I paid around $2.00 to get 14 day access for my resume. NOWHERE do they tell you they charge you $30 dollars when they sign you up for they're full subscription after its over (they make it unaware to you that they sign you up for a full subscription after your trial). The fact that they "care" about giving great customer service is a lie as well. I used myperfectresume once during my 14-day access, and I called customer service for a refund for the month i didn't use it, which they wouldn't give me. I have filed a fraud complaint with my credit card company for UNAUTHORIZED charges, as well as filed a complaint to the Federal Bureau of Investigative Internet Crime. They should think twice before scamming people, and they should be shut down.
Hi Molly M. We are sorry that you feel this way. We are very committed in providing our customer with a great customer care and once again we apologize for any inconvenience that you experience while using the service. We take all feedback in a serious manner. This while be forwarded to our Marketing Team. You can contact us directly at [email protected] if you need assistance on any concern you may have regarding your account. We also sent you a private message so we can further assist you in a direct and secure manner. Looking forward to helping you achieve a timely resolution.
Best Regards,
My Perfect Resume
Used free trial to build a resume for my teenage daughter and now see they are deducting a regular amount of money from my credit card. So sick of dishonest scammers like this. So far I have paid $400 and received absolutely nothing as I don't use the service. DO NOT USE
Greetings Tracy R. We are sorry that you feel this way. We are very committed in providing our customer with a great customer care and once again we apologize for any inconvenience that you experience while using the service. We take all feedback in a serious manner. You can contact us directly at [email protected] if you need assistance on any concern you may have regarding your account. We also sent you a private message so we can further assist you in a direct and secure manner. Looking forward to helping you achieve a timely resolution.
Best Regards,
My Perfect Resume
THIS COMPANY HAS REALLY STRESSED ME . It is sad to see how they take your money from you every month and then they are sorry because you cancelled the order .
Greetings Berenice R.
We apologize that you weren’t happy with your experience while using our service. We are very committed in providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly at [email protected] if you need any further assistance on your account. We will send you a private message through here so we can take a look at your account and provide you with a timely resolution.
Best Regards,
My Perfect Resume
This is a fraudulent site, I was charged over $300 to my credit card in a matter of 3 months. They have no real customer service and I was simply ignored when I tried to contact their site.
Don't sign up for a free trial, anything this sit is a SCAM
Greetings Les K.
We are sorry that you feel this way. We are very committed in providing our customer with a great customer care and once again we apologize for any inconvenience that you experience while using the service. We take all feedback in a serious manner. This while be forwarded to our Marketing Team. You can contact us directly at [email protected] if you need assistance on any concern you may have regarding your account. We also sent you a private message so we can further assist you in a direct and secure manner. Looking forward to helping you achieve a timely resolution.
Best Regards,
My Perfect Resume
After calling in to customer service twice,
Two of their reps could not get the formatting correct.
There is an extra blank line under two of my work history entries--and no blank line
Under the others.
The resume does not look uniform.
If I'm paying for a resume builder, I should AT THE VERY LEAST expect it to format it and not spend hours of my own time trying to remove a mysterious blank line; and then be told by two representatives that they tried a few things and could not remove that extra blank line.
The last rep I spoke with told me he was sending the issue in. However, I've had 3 interviews now, and handed in this resume that looks "almost right," when the very position I'm seeking demands of me to be detail-oriented. They will expect me to hand them a resume that looks visually uniform and consistent.
The reason I looked into myperfectresume to begin with was because I didn't want to have headaches over formatting my resume.
Greetings Jonathan F.
We are sorry that you feel this way. We are very committed in providing our customer with a great customer care and once again we apologize for any inconvenience that you experience while using the service. We take all feedback in a serious manner. You can contact us directly at [email protected] if you need assistance on any concern you may have regarding your account. We also sent you a private message so we can further assist you in a direct and secure manner. Looking forward to helping you achieve a timely resolution.
Best Regards,
My Perfect Resume
Greetings Ven E.,
We are very sorry that you feel this way and had this experience with our service. We are committed to providing great customer service. We are looking forward to assist you with your concern. We have sent you a private message so we can provide you with a timely resolution in a secure manner.
Best Regards,
My Perfect Resume
This website is not a free account, It allows you to make a resume and after all that time it tells you in order to download your resume you need to pay $3, and now i was charged $30, with no email notification or anything. Really hoping to be refunded as soon as possible, or I will have contact the police. Scam website, DO NOT USE. SO RIDICULOUS AND DISSAPOINTING. These people need to make their own resumes and get a job and earn money rather than stealing from others. So sad what people would do to others to get money.
Greetings Mia L.,
We are very sorry that you feel this way and have had this experience with our service. We are willing to assist you with your concern. We are committed to providing great customer service. We have sent you a private message so we can assist you in a secure manner.
Best Regards,
Anna
My Perfect Resume
It's a scam! It automatically charged me same account twice on my credit card on the same day. I talked to the customer's service, and they reject a refund!
Greetings Amanda,
We are very sorry you did not have the best customer service experience. We are committed to providing great customer service. We take all feedback very seriously. We have sent you a private message so we can take care of your concern in a secure manner.
Best Regards,
Anna
My Perfect Resume
Why wasn't my review printed? You weren't successful in ripping me off, that's why! I didn't read your reviews until after I had done my resume and authorized the payment of $2.95. Once I saw what crooks you are, I cancelled my credit card. You people have more nerve than a bum tooth! It is unbelievable to me that you actually print these negative reviews (except mine) and you are STILL IN BUSINESS! How is this even possible? I see some people think your resumes are crappy, but I disagree. I saw nothing wrong with your format but it is disappointing to find out that you mislead people who are looking to better themselves. SHAME ON YOU! No one has money to waste and this seemed like a good deal. Someone needs to go to jail for this.
Greetings Marsha,
We are very sorry that you feel this way. We are committed to providing great customer service. We take all feedback very seriously.
The free account gives you the ability to try out the Resume Builder to get a feel for how it works, and see what it has to offer before deciding to purchase. There is no cost to try it out. At this time we do offer free text (. Txt) download of your resume. But if you would like a professionally formatted version you need to subscribe. All of our subscriptions are auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal upon purchase. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
A monthly subscription makes it easy for our customers to customize the
Resume and cover letter for each position for which they are applying, and also
To avoid interruption on the service.
As one of our valued members you have access to tips, walk through and spell checks amongst others. We also offer tools that review the design and content of your resume as well as provide a series of tools like Interview Videos, Job Search and tips on every aspect of the interview process. Feel free to browse our page with a variety of templates and over 100 different examples to use. You are able to make all the resumes and cover letters you want for free, and as part of the premium membership you are also able to download, print, or email as well as share your resume in Social Media environments like Facebook, Twitter or LinkedIn. To check how your resume is looking you can use our Resume Check program that searches for specific keywords that companies search for and give him some tips and suggestions!
Please feel free to contact us if you have any further questions or concerns. You can cancel your subscription at any time by calling. Our toll free line is 1-855-213-0348 representatives are available Monday to Friday 9am-9pm EST; Saturday 9am to 6pm EST; Sunday 11am -7pm EST. You can also cancel by logging into your account in the settings area. You can also cancel your subscription by emailing your subscription cancellation request to [email protected]. Additionally, you can click live help to chat with us online to request we cancel your subscription.
Best Regards,
Anna
My Perfect Resume
Take your money and even when they say they are going to refund your money, you get an email saying rejected,
DO NOT USE, DO NOT USE
Greetings Spencer,
We are very sorry that you feel this way and had this experience with our service. We are committed to providing great customer service. We are looking forward to assist you with your concern. We have sent you a private message so we can provide you with a timely resolution in a secure manner.
Best Regards,
My Perfect Resume
They have debited money from my account twice without my knowledge for their third class service I am going to lodge a police complaint now... be careful never use this site...
We apologize that you had this experience with the service Maneesha. We are very committed in providing great customer service. May you please contact us at [email protected] so we can assist you on the concers or doubts you may have regarding your account? We also sent you a private message so we can assist you in a direct and secure manner. Looking forward to helping you achieve a timely and secure resolution.
Best Regards,
MyPerfectResume
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Tracy:
We are sorry to hear this! We are committed to offer our customers the best experience with both our product and customer services. If you could please contact us thru a direct message, we will be more than willing to see how we can amend this issue.
Best Regards,
My Perfect Resume