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From the business
Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
MyPerfectResume Reviews Summary
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
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Marcel Marin, was a great help in letting me cancel my service. He was great at assuring me that I won't be charged and explained everything thoroughly to me. And the plus was he didn't make it a long drawn out process.
Thank you, for the quick and efficient service.
I absolutely love this service! It makes resume writing painless and the end result is sooooo professional! Thank you myperfectresume!
Hello Jean,
Thank you for that terrific feedback. It is great to know how pleased you are with how your resume looks now. Our service is designed to be easy to use without compromising quality of the end product.
Best Regards,
MyPerfectResume
Recently called customer service to cancel my account and was very satisfied with my experience. The representative was helpful and professional. Will use MyPerfectResume again.
Hi Priscilla,
Thank you for that great feedback. It is excellent to know how you feel about our Customer Service and the hassle free experience that we provide. We strive to deliver to you what we do best.
Best Regards,
MyPerfectResume
I spoke with Lillian she was extremely helpful, she resolved my issue in no time, she was very patient with me & informative. I appreciated her pleasant attitude..
Hi Tuttie:
We are so happy that Lillian was able to resolve everything for you. Thank you for that great review! Please feel free to contact us if you need anything in the future.
Best Regards,
MyPerfectResume
I used your service for less than a week, and got a job. And when I called to cancel, my rep, Charlie Delgado was as happy as I was. I would recommend your service to anyone, and the bullet points you provided were spot on. Thank you so much for your assistance.
Hi Tyler,
Thank you for that awesome feedback and for let us know that you landed a job, those are terrific news. It is great to know how pleased you are with our product and the results you were able to get. We strive to deliver to you what we do best.
We wish you the best with your new job.
Best Regards,
MyPerfectResume
She was knowledgeable, professional and so patient. She cleaned up the formatting and spacing on my resume quickly. I will ask for her next time I call in, I hope she is working!
Hi Jill,
We are excited that you were pleased with the Customer Service provided by Mary. We are committed on providing a great customer service, rest assured that you will receive a quality service from all our agents at MyPerfectResume. Thanks for the feedback, it's very important for us.
Best Regards,
MyPerfectResume
I had to call for assistance and Nomar helped me. He was very helpful, kind, and friendly. He stayed with me on the line till I got back to my resume and made sure my problem was solved! Thanks Nomar and Myperfectresume!
Hi Holly,
Thank you so much for sharing your excellent experience about the helpful, kind, and friendly Customer Service provided by Nomar. We are committed on providing a great customer service, rest assured that you will receive a quality customer service from all our agents at MyPerfectResume. We appreciate your feedback, it's very important for us.
Best Regards,
MyPerfectResume
Very easy to follow and really like all the suggestions!
Did not realize I signed up for monthly, but when I called to cancel, no problem.
Great Service!
Hi Gail,
We are thrilled that you were pleased with our resolution about your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
Best Regards,
MyPerfectResume
Very fast service and no difficulty in getting my concerns dealt with, and very nice, professional employees.
Hi Miguel,
Thank you for that great feedback. It is excellent to know how you feel about our Customer Service and the hassle free experience that we provide. We strive to deliver to you what we do best.
Best Regards,
MyPerfectResume
I was having difficulty making the necessary changes and customer service really helped me out they made the correct changes for me, and they didn't hang up until I was completely satisfied! In would recommend this website to anyone!
Hi Joylai,
Thank you for that great feedback. It is excellent to know how you feel about our Customer Service assistance and the hassle free experience that we provide. We strive to deliver to you what we do best.
Best Regards,
MyPerfectResume
They have been really helpful. They resolved my problem in a minimum amough of time. Great company! Would recommend.
Hello Marvin,
Thank you for that terrific feedback. It is great to know how pleased you are with how Customer Service resolved your situation. We strive to deliver to you what we do best.
Best Regards,
MyPerfectResume
Please stop deducting from my account. I have contacted you previously with no response. Eight months of deduction... Seriously! I have contacted my bank to cease transactions
Hi Deb,
Thanks for bringing this to our attention. Shortly, you will receive a direct message, so we can better assist and look in to this situation. We need to ask you some information in order for us to identify your account and reach to a timely and secure resolution.
MyPerfectResume
Wow. I'm so highly impressed by this company. I've been in sales management for 10 years but yet never really had to fill out a resume. This gave me all the guidlines that I needed . Not only in helping me write it property but also in a great looking format. And to be able to change the colors and the design of the resume to fit a new business I am looking to get hired into. I don't write reviews on anything. But this is a great tool. Highly recommended!!!!
Hi Heather,
Thank you for that awesome feedback. It is great to know how pleased you are with how your resume looks now. Our service is designed to be easy to use without compromising quality of the end product. We strive to deliver to you what we do best.
If you need further help, please do not hesitate to contact us.
Best Regards,
MyPerfectResume
Rolando, one of the service representative was super helpful and kind. He was also patient and attended my needs.
Hi Daniel,
Thank you for that feedback. Thanks for taking the time to tell us about your recent experience with our service and how Rolando assisted you with your request. We strive to deliver to you what we do best. If you need further help, please do not hesitate to contact us.
Best Regards,
MyPerfectResume
Quick and easy gets the job done
Wonderful customer service
Hello HaShall,
Thank you so much for this review. We are glad that you were pleased with our Customer Service. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
Best Regards,
MyPerfectResume
Hilda really helped me out when i had my back against the wall, she had a comforting tone of voice and was swift in her assistance to my problem. Recommend her 100%
Hello Mike,
We are excited that you were pleased with the assistance provided by Hilda. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
Best Regards,
MyPerfectResume
My nephew asked for my help in putting together his resume for a very important job he was seeking. Previously, I worked as a senior executive and saw many great resumes and some that were not so great. This process was fast, easy and resulted in a professional resume. Since I had no need for continuing the membership, I attempted to cancel but had technical difficulties--mostly due to setting the account up under my nephew's name but using my cc and email also. Customer service was outstanding in helping me sort out the problem and quickly cancelled as I requested.
Hi JG,
Thank you so much for this review. We are glad that you were pleased with our service and with how your nephew's resume looks now. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
Best Regards,
MyPerfectResume
Website easy to navigate and create your perfect resume. When calling into customer service with questions, they (Ivelisse) couldn't have been nicer or more accommodating. I would recommend this site and it's services to anyone who needs to create or upgrade their resume!
Hi Wendy,
Thank you so much for sharing your excellent experience about the Customer Service provided by Ivelisse. We are committed on providing a great customer service, rest assured that you will receive a quality customer service from all our agents at LiveCareer. Thanks for the feedback, it's very important for us.
Best Regards,
MyPerfectResume
It's UNACCEPTABLE they had collected my bank account twice of 23,80£ on the July Month.
My subscription is cancelled since middle of June.
They tell me that they had refund me but it's not true. When I send email to have explication no answer (I'm waiting again) but the continue to collect my bank account.
In my opinion it's a fraud because they use your CB to collect your bank account without your authorisation and after subscription.
DON'T USE IT.
Hi Veronique:
We are very sorry that you had this experience with our service. We work very hard to provide the best customer experience for you. Thank you for taking time to write us a review, it makes us change the way we do things. We will love to remedy this experience for you, please direct message us to better assist you in a private manner.
Best Regards,
MyPerfectResume
I just had the best experience I have had with a customer service agent, (Ali Roman).
His assistance and professionalism along with his knowledge of the product was EXCELLENT!
He walked me through things and took the time to make sure I was thoroughly satisfied with the finished product and then assisted me through the sign up process. I cant say enough good things about Ali. You are fortunate to have such an experienced individual working for you, and I would like him recognized by management for his exceptional service!
Thank you, Sincerely Mark Robinson
Hi Mark:
Wow! We are extremely happy to know that Ali was of great assistance to you. We are proud to have these agent in our company, without them we can’t deliver an excellent experience for you. Thank you for taking the time to write this outstanding review. Please do not hesitate to contact us if you need anything else.
Best Regards,
MyPerfectResume
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Shamika,
Thank you so much for sharing your excellent experience about the Customer Service provided by Marcel. We are committed on providing a great customer service, rest assured that you will receive a quality customer service from all our agents at MyPerfectResume.
Best Regards,
MyPerfectResume