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Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
MyPerfectResume Reviews Summary
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
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I was helped by Orlando P and he really assisted me with all my inquiries.
Great and easy website to use
Hi Cherise, we appreciate you taking the time to review our services and are very happy to know that Orlando was able to help you out. If you need anything else, just contact us, we got your back. Thanks!
Customer service is great and very professional, spoke to Hilda and she resolved my issue. Would recommend if you need to do a resume in a hurry.
Hi Pamela, thank you for taking the time to review our services. It is nice to know Hilda was able to resolve everything for you. If you need anything else, just contact us, we’re here to help. Thanks!
Nice and fast and had no problems getting my refund when need thank you
Hi Dante, thank you for reviewing our services. It is very nice to know you rated us with “Perfect customer service”, we greatly appreciate it. If you need anything else, just contact us, we are here for you. Thanks!
I am still in my "trial period" with this service. Already, I am a fan! Their customer service is INCREDIBLE! There is a lot to know about the site. I didn't know exactly how to make the most of it. These people are there for you!
The first day after sending out my completed resume and cover letters, I am being interviewed for a six figure income position!
Thank you, Rigo, Alex and Carolina!
Christie G.
Hi Christine, congratulations for landing that awesome interview! We are thrilled to hear that our Customer Care Experts were able to provide you an incredible service experience. Thank you for reaching out to us; reviews like this one makes us change we do things. If you need anything else, just contact us, we got your back! Thanks!
Spoke with Nomar and was fast friendly and curteous... the application system is very easy to use and the staff is very friendly, each and every single time you can produce a very finite resume...
Hi Ozzy, thank you for taking the time to review our services. It is nice to know that Nomar was able to resolve everything for you. If you need anything else, just contact us, we are here to help. Thanks!
I did not realize 14 days was over, I was two days late canceling ( so actually they did not have to give me back my money). Within 5 minutes of calling they gave me a credit. The custermer service representative was professional and courteous.
Hi Valerie, thank you for reaching out to us. Reviews like this one make us change the way we do things. If you need anything else, just contact us, we are here to help. Thanks!
It seems like a good idea at first. Then you get charged $24.95 a month. There is no link on the site to cancel. Seems a little IMO. Better off just using MS Word.
Hi Adriaan, Oh no, that was not the experience we wanted you to have. We want to help you out and make things right for you. Please direct message us so we can assist you in a private/secure manner. Thank you.
It exceeded my desires for completing a perfect resume and getting the job I was looking for! Thank you for an awesome site
Hi Kenneth, what an amazing review, thanks! We are happy to know we exceeded your expectations and you rated us as “Perfect”. If you need anything else, just contact us, we got your back. Thanks!
The CV is good, but keep take money from bank account monthly is shameless! Stop the subscription PLEASE
Hi Sylvia, that is not the experience we wanted you to have, we are very sorry. We will make this right for you immediately. We sent you a direct message to be able to assist you in a private manner. Thank you for reaching out to us.
I built an excellent resume using this site, and then when I tried to print it the entire document shifted. It was no longer cohesive and everytime I would try to print it, it would not print in the format that I had made it in. I then tried to cancel my account, and the cancellation didn't go through. So, I was charged for two months when I was never able to use the resume I made. After talking with customer service I was able to get my money back, and they informed me that the site works best on Google Chrome, so me using Microsoft edge was probably the problem. All in all customer service was very helpful, but the site just didn't work out for me.
Hi Husna, thank you for reaching out to us. My Perfect CV is oriented to customers that need a Curriculum Vitae and MyPerfectResume is more for creating Resumes. Was that helpful? If not, just contact us, we will be more than happy to help you out with anything, we got your back! Thanks!
I have used My Perfect Resume in the past, and I remember being very happy with the outcome. However today I noticed a charge of $35 from this company and also emails saying that thanked me for my order and then immediately a cancellation email. I called my bank and we were able to talk with Sergio, a representative. I would like to thank Sergio for his help in this, since I was very confused and upset (your mind goes to worst case scenario mode). He was very helpful during all this and was very kind towards me while I lost my composure and started to cry. I'm sure it was something as simple as a system error and not something more insidious, but I would warn anyone to be vigilant against identify theft and fraud. Remember to be kind towards company representatives and to appreciate the help they can provide for you, Sergio alone would warrant 5 stars from me if it weren't for the upsetting reason I had to call.
Hi Britni, thank you for reaching out to us, it is very appreciated. Reviews like this one change the way we do things and we are very glad that Sergio was able to resolve everything for you. We are here to help you, if you need anything else, just contact us. Thank you!
I used this tool to create my high school students first resume. I love that it formats beautifully and even provides suggestions. I didn't give it 5 stars because it can also be a bit restrictive (if you don't plan to maintain this service indefinitely, formatting the final product on your own can be a nightmare). But I get it... this is how they make their money.
Overall... I say it's a great service and I would recommend it!
Hi Erma, thank you for that great review! We are glad to know your students were able to create their first resume with our service, reviews like this change the way we do things for you. If you need anything else, just contact us, we got your back. Thanks!
I found this site easy to use, gave good tutorials, and was quick at helping me write up a new and presentable resume. Called in to customer service and the rep was fast, friendly, and able to help right away. Well worth the $3 for a 2 week trial membership.
Hi Stephanie, thank you for that awesome review! We are happy to know our agent was able to resolve everything for you right away. If you need anything else, just contact us, that’s what we are here for. Thanks!
Gr8 experience. Customer service gr8.
Hilda help me to make my resume. Looks gr8 and Chrien as well help me.
IT WAS EASY TO DO AND WORTH FOR MONY I SPENT.
Hi Vaqar, we are happy to know you had a great experience with our service and that our agents were able to resolve everything for you. If you need anything else, just contact us. Thanks!
I was having problems viewing/printing my resume and I have an interview in a few hours so I called for assistance. Alex was wonderful and very knowledgeable with his job and was able to assist me and correct my software issues and suggested better format and templates needed for the job I am applying for. It's great to have people like Alex who care about their work and clients. Very professional. Thank you
Hi Myra, thank you for that wonderful review, it is very appreciated. We are thrilled to know that Alex took really good care of your and that you rated us with “Excellent Customer Service”. If you need anything else, just contact us, that’s what we are here for. Thanks!
I talked to Marcel Marin and he did a great job explaining how to use the site and modify some older resumes I had. It was a great experience!
Rich A
Hi R. A., Thank you for reaching out to us. We are more than happy to know that Marcel resolved everything for you and that you had a great experience with our service. We look forward to helping you in the future. If you need anything else, just contact us, we got your back! Thanks!
I appreciate the help and I did get a job, but the process of getting the correct resume for me was quite complicated.
I also would really appreciate it if I could get a refund for the monthly payment as I failed to cancel the subscription for this service due to a move for my new job.
Hi Sandra, congratulations on your new job! Thank you for taking the time to review our services. We want to make this right for you and are more than willing to help you. We will be sending a direct message to be able to assist you in a private/secure manner. Thanks for bringing this up.
I signed up for the 14 day trial. Created my resumes and cover letters which was very easy since they did all the work for me. Both my cover letter and resume look great. I forgot to cancel my automatic subscription by one day, I called customer service and they didn't give me any problems refunded my money.
Hi Kira, Thank you for taking the time out of your day to contact us. We are glad you found our service user friendly. If you need anything else, just contact us, we are here to help. Thanks!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Siera, thank you for taking the time to review our services. We are glad that you had an easy going experience. If you need anything else, just contact us, we’re here to help. Thanks!