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Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
MyPerfectResume Reviews Summary
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
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I had issues with a charge on my account. I called their customer service number at 7pm and they were able to help me out instantly. I got my full refund.
I used this site to make a resume and it was more than what I would have asked for! After the initial fourteen-day period for the resume access, I was charged twenty dollars. One call to the company and the gentleman on the other line cancelled my subscription and gave me a full refund! Thank you so much!
Hi Jack, thank you for that 5 star review, we greatly appreciate it. It’s nice to know that you were very satisfied with the final product. If you need anything else, just contact us, we’re here for you. Thanks!
Hilda was the most exceptional service representative that I have had the pleasure of working with in the last 5 years! Hilda was friendly and courteous as well as timely and responsive. The service she provided speaks highly of the organization that MyPerfectResume works for and they should be proud to have her as an employee!
Hi Jonathan, thank you for that awesome review. We are happy to know Hilda was able to help you out and yes, we are very proud of our agents, they rock!. It is nice to know you really like our service. If you need anything else, just contact us, we’re here for you. Thanks!
Ive sooke with c. S. r. Alex he was a great help and solved my problem with ease and i left very satisfied, thankyou! ;)
Hi Mark, thank you for that great review. It’s nice to know Alex was able to help you out and that you were very satisfied with the final product. If you need anything else, just contact us, we’re here for you. Thanks!
It's been a long time since I had to dust off the old resume. This step by step process was great help in getting to focus where I wanted it. Lots of choices and ways to customize it. Only thing I would change is the ability to size and space the individual sections. I loved the success meter at the bottom of the screen that showed the strength of my resume as I worked through it. Had to call for help at one point and got right through to a live person who talked me down off the ledge when I thought I had lost it all!
Hi Catrina, we love your review title! Reviews like this one make us strive to deliver the best of the best for you. We are happy to know you had an excellent experience with our services. If you need anything else, just contact us, we’re here for you. Thanks!
Initial amount was taken from account, no problems, now a further £23.34 has been taken 2 weeks later, no response from Freephone number, this is surely fraud
Hi Rhonda, Oh no! :( That's definitely not the experience we want you to have. We are so sorry you feel that way about our service and are more than willing to assist you. Please send direct message us we can assist you in a secure manner. Thank you.
I recently found myperfectresume.com when I was trying to write a cohesive resume. I have scattered work experience and wasn't sure how I was going to format my resume to best suit my work history. My Perfect Resume not only helped me figure out which format was best, but they also gave me great wording to use in each section, using "action words". My resume is beautiful and I have already been called for two jobs!
Aside from my awesome resume, the customer service department is AMAZING! I have only had small dealings with them, but in this cold/technological world, it is sooo refreshing to have a considerate HUMAN element! Thank you My Perfect Resume!
Hi Francesca, what an outstanding review, thanks! :) Congratulations on your new job, we wish you the best of luck! Reviews like this one make us strive to deliver the best of the best for you. We are thrilled to know that you had an excellent and refreshing experience with our service. If you need anything else in the future, just contact us, we got your back! Thanks!
The spacing can be made a bit more convenient on the site but over all great! Customer service was super :)
Hi Luna, thank you for that awesome review. We are happy to know that you liked our customer service and really appreciate your feedback. If you need anything else, just contact us, we’re here to help. Thanks!
Should be 0 Stars! This company is a GIANT SCAM! Once you build a resume with their falsely stated FREE TEMPLATE - you must pay them a FEE in order to print or access it. SCAMMERS! If you agree to pay - even if you thinnk you are only agreeing to a one time charge like I did of $1.95 your bank accout will start being charged $24.95 monthly beginning the following month and continue each month!. I was stunned when I noticed these charges! Their customer service was NO HELP, They replied to my email with generic & vague statements and offered NO restitution for what they did. I am seeking legal assistance. Now for a refund of these unauthorized charges!
Hi Donna, Oh no! :( That's definitely not the experience we want you to have. We are so sorry you feel that way about our service and are more than willing to assist you. Please send direct message us we can assist you in a secure manner. Thank you.
This resume builder is absolutely amazing. It is super easy and very helpful through out the prowess of building it. I got a job 3 days after sending it out. Customer service was the best I've ever had and I would highly recommend this site to everyone!
Hi Bobbyandcheyenne, thank you for that 5 star rating! We are glad that you loved our products and customer service experience. If you need anything else, just contact us, we got your back! Thanks!
I did the 2 week trial- I called the day my 2 weeks is up to cancel and the lady says okay and try's to get me to subscribe to a different package I say no thank you. Now I look on my credit card and there is a charge of $48
I called to get it refunded and they say there is nothing they can do because I was already charged. I was never told I was charged again and if I was why was I offered a different package!? Awful customer service, I would have used the site again for $2.95 but for $48 per month that's a rip off!
Also prices are in American but since I'm in Canada they are higher. It didn't say anywhere on the site that they were in American funds
Hi Catie, Thank you for taking the time to reach out to us. We deeply apologize, that is not the experience we want you to have. Please allow us to make things right for you, we are more than willing to help. We will send you a Direct Message to find a timely resolution immediately. Thank you.
Great tips, quick email response & Orlando from customer service was excellent. Easy cancellation
Hi Augustina, thank you for reaching out to us. We are happy to know Orlando was able to help you out. Please contact us if you need anything else, just contact us, we are here to help. Thanks!
I found this company to be very efficient, friendly and patient. I called several times for different reasons regarding the building of my resume and each time the staff on the phone were professional and eager to assist. The wait times were reasonable if they were unsure how to solve a technical problem and the end result is they always resolved it. I would highly recommend this service as the various templates were great, lots of options and it is comforting to know you can call and get help when needed. Thanks for making a very stressful process more manageable:-)
Hi Angie, thank you for that awesome review. We are happy to know that our Customer Care Expert was able to resolve everything for you and really appreciate you recommending us to others. If you need anything else, just contact us, we got your back. Thanks!
I spoke with Customer Service Representative Ivelisse Roman. She was very helpful with quickly resolving a problem I encountered. I was totally satisfied with the resolution!
Hi Mary, thank you for that great review. We are happy to know that our Ivelisse was able to resolve everything for you and that your experience with our service was excellent. If you need anything else, just contact us, we got your back. Thanks!
I used My Perfect Resume to help my 20 year old grandson create an appropriate resume for his needs. He just returned from a 2 year volunteer mission for our church and the template we chose helped him showcase the job-related skills he learned during that time. He just started his new job.
I went in to cancel the subscription on the date it was to expire and saw that I had already been charged the $24.95. One quick call to Lilliam at MPR and the subscription was cancelled and my money refunded.
I would use My Perfect Resume again and would recommend it to others.
Hi Sara, thank you for that outstanding review and for recommending us to others. We are happy to know that our Lilliam was able to resolve everything for you and that your experience with our service was excellent. If you need anything else, just contact us, we got your back. Thanks!
I went on this site to design a new resume, the appearance was pretty good but the only problem I had was that I was not able to customize the body of the resume the way I wished to, which I unfortunately found out after paying the $1.75, and I ended up creating the website on Word myself and never opened the website again. I was also unaware that I had subscribed to it, and would be charged monthly. So today as soon as I saw the $24.95 charge I called customer care, he cancelled my subscription and said I would receive a refund. I really hope to see a refund. Thanks.
Hi Anvitha,, thank you for taking the time to reach out to us. We are sorry, that was not the experience we wanted you to have. Please allow us to make things right for you, we are more than willing to help. We will send you a Direct Message to find a timely resolution immediately. Thank you.
I signed up and my bank account was charged $2.00 "International Transfer Fees" continually! I canceled online but did not receive a cancellation number. I FINALLY reached them at *******348 to cancel. This is a total SCAM!
Hi Sabrina, thank you for taking the time to reach out to us. We are sorry, that was not the experience we want you to have. Please allow us to make things right for you, we are more than willing to help. We will send you a Direct Message to find a timely resolution immediately. Thank you.
My call was answered right away by a young man (Wilfredo Rivera) he was very polite and patient and didnt mind repeating himself a couple times. He quickly cancelled my subscription and was even able to help me get a refund. I wish more customer service representatives were like him. He was very nice. Overall my experience was great. Will definitely be considering this in the future. Good job!
Hi Nadine, thank you for that outstanding review! We are thrilled to know that you had an excellent experience with our service. If you need anything else in the future, just contact us, we are here for you. Thanks!
There are various templates to choose from with different job industries! There are some great action words you can choose from in order to boost your resume. Last, but Not least, you have access to personal resume technicians such as Mary or Victor, whom are patient, courteous, and bilingual (Spanish)and who are ready to make your experience much easier in formatting, and resume overview. You just can't go wrong! Highly Recommended!
Hi Jacqueline, thank you for that outstanding review and for recommending us to others. We are happy to know that our customer care experts were able to resolve everything for you and that your experience with our service was excellent. If you need anything else, just contact us, we got your back. Thanks!
I was very pleased with the resume template I used. Used the site just during the trial period. In my excitement of getting a new job, didn't cancel before being billed for a subscription. Called to explain and Alex was very helpful in doing the cancellation and getting a full refund.
I'm pleased with my experience and would recommend to others.
Hi Ann, congratulations on your new job! We are glad to know that Alex was able to resolve everything for you and really appreciate you recommending us to others. If you need anything else, just contact us, we go your back. Thanks!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Nick, thank you for taking the time to review our services. We are glad that you had a great experience. If you need anything else, just contact us, we are here for you. Thanks!