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Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
MyPerfectResume Reviews Summary
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
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Hilda was exceptional, in helping me in getting back my resume. I had cancelled my subscription a few months ago, and needed to have access to it again. She was able to give me a 14 day subscription for a very reasonable price. Within minutes I had access to my resume again. Thank You Hilda for your help and for being so pleasant while doing so. Sincerely Nancy
Jesus was great and super nice on the phone. He got exactly what I needed to be done and I did not even have to wait long.
Hi Miranda, thank you for taking the time to review our services. We are happy to know that Jesus was able to help you out and got exactly what you needed. If you need anything else, just contact us, we are here for you. Thanks!
Lillian the customer service agent that I spoke with was very nice and extremely helpful. This product is great! I would recommend this service to anyone who needs to freshen up their resume. The product allows you to track how good your resume is, and allows you to adjust it so that your resume will get noticed.
They also have a number of different job hunt resources... You can always call customer service and expect a friendly agent to help you find the package that best fits your need and if you happen to speak with Lillian you will be in good hands.
Hi Michael, thank you for taking the time to review our services. We are happy to know that Lillian was of such great help to you and was able to resolve everything for you. If you need anything else, just contact us, we are here for you. Thanks
The guy I spoke to about canceling my subscription was very friendly and helpful. He credited my account right away. I would recommend using this company for help with preparing your resume.
Hi Suzanne, thank you for that great review. We are happy to know that our Customer Care Experts were able to resolve everything for you and that you had a great experience with our service. If you need anything else, just contact us, we are here for you. Thanks!
The site accomplished exactly what I needed it to. Made a unique and professional resume, and was able to cancel the account with no hassles once it became time. Thanks!
Hi Andrew, thank you for that great review. We are happy to know that our Customer Care Experts were able to resolve everything for you and that you had a great experience with our service. If you need anything else, just contact us, we are here for you. Thanks!
He cancelled my service when I thought I stopped the service the month before. So I appreciate the swift response and service
Hi Muhammad, thank you for reviewing our services. We are happy to know that our Customer Care Experts were able to resolve everything for you and that you had a great experience with our service. If you need anything else, just contact us, we are here for you. Thanks!
I feel the Kitosch is a huge asset to your team - he is calm, prompt and resolves the issue timely. He should be valued by your leadership.
Hi Judy, thank you for reviewing our services. We are happy to know that Kitosch was able to resolve everything for you and that you had an amazing experience. If you need anything else, just contact us, we are here for you. Thanks!
I called to have help as my name on the cover letter kept appearing in orange and I wanted it in black. Jesus was so patient and kind. He did not give up until the situation was fixed. Great job Jesus! You are the epitome of great customer service!
Hi Nancy, thank you for taking the time to review our services. We are happy to know that Jesus was able to resolve everything for you and that you had a great experience. If you need anything else, just contact us, we are here for you. Thanks!
The guy I talked to was incredibly polite and very helpful. He refunded my charge and canceled my unused subscription for me.
Hi Grace, thank you for taking the time to review our services. We are happy to know that our Customer Care Expert was able to help you out and that you had a nice experience. If you need anything else, just contact us, we are here for you. Thanks!
Only purchased it for 2 weeks, got charged 2 dollars which was fine, but then got charged 24.95 a month later because I didn't cancel my subscribtion. Just for future refrences an email reminder to "cancel or you will be charged" would be nice, but ofcourse not nessacary when a company is trying to make money. Make sure to UNSURSCRIBE because you will NOT be getting your money back even though you only used it for a small period of time. Also take note that if you save it to Word doc. you can not edit your resume as you do on the actual website, the template is concrete, must save and edit ONLY on the website when you're done. Annoying, but the website was a good idea.
If they want return business, they would refund my 25 dollars instead of trying to sneak it underneath my nose. Thanks.
Hi Jacqueline, thank you for taking the time to reach out to us. We are sorry, that was not the experience we want you to have. Please allow us to make things right for you, we are more than willing to help. We will send you a Direct Message to find a timely resolution immediately. Thank you.
Perfect resume makes putting your resume together very easy and professional. Also offers great tips to resume building.
Hi Marci, thank you for reaching out to us. We are glad that you had a great experience with our service and that you found our service to be user friendly. If you need anything else, just contact us, we are here for you. Thanks!
I had a wonderful support tech when I called in. I like the way my resume turned out. Step by step Instructions were easy to follow. I am very happy with the services I received.
Hi Anna, thank you for that amazing review, it is very appreciated. We are glad that you had a wonderful experience with our products and services. If you need anything else, just contact us, we are here for you. Thanks!
I've had great support service when I called in. My resume looks and sounds great and free enough to change it specific to a job I am applying for. Same thing for my Cover Letter. No problems with billing.
Hi Abe, thank you for taking the time to review our services. We are glad that you had a wonderful experience with our service. If you need anything else, just contact us, we are here for you. Thanks!
My perfect resume is a fraudulent web based company that does not deliver what it promises. Endless waiting on a phone line for help and email disclaimers staying my resume could not be submitted for review, although they happily took my $19.95. Do not be fooled. They suck!
Hi Patrick, thank you for taking the time to reach out to us. We are sorry, that was not the experience we want you to have. Please allow us to make things right for you, we are more than willing to help. We will send you a Direct Message to find a timely resolution immediately. Thank you.
I called this morning and the first customer service agent was very rude and didn't even give me a chance to talk, Not only was she repeating the same question over and over, and telling me she could not assist me, her tone was quite alarming, i requested more then 5 times to please to be put through to someone else and then her supervisor, she hung up on me. I called the 0800 number again and was put through to Orlando P ( 2nd customer agent) not only was he clear and professional, he allowed me to talk on to why i was calling in the first place.
Thank you Orlando P for your service, not only did you help me with my situation, I also felt like you were very respectful and well mannered. Really appreciated your patience on letting me speak. All of this within 10mins.
Thank you so much. MERRY XMAS AND I HOPE YOU HAVE A HAPPY NEW YEAR.
Hi Consy, thank you for that outstanding review. It’s nice to know Orlando was able to resolve everything for you and that you were very satisfied with the final product. If you need anything else, just contact us, we’re here for you. Merry Christmas to you as well. Thanks!
I had issues with a charge on my account. I called their customer service number at 7pm and they were able to help me out instantly. I got my full refund.
Hi Nick, thank you for taking the time to review our services. We are glad that you had a great experience. If you need anything else, just contact us, we are here for you. Thanks!
I used this site to make a resume and it was more than what I would have asked for! After the initial fourteen-day period for the resume access, I was charged twenty dollars. One call to the company and the gentleman on the other line cancelled my subscription and gave me a full refund! Thank you so much!
Hi Jack, thank you for that 5 star review, we greatly appreciate it. It’s nice to know that you were very satisfied with the final product. If you need anything else, just contact us, we’re here for you. Thanks!
Hilda was the most exceptional service representative that I have had the pleasure of working with in the last 5 years! Hilda was friendly and courteous as well as timely and responsive. The service she provided speaks highly of the organization that MyPerfectResume works for and they should be proud to have her as an employee!
Hi Jonathan, thank you for that awesome review. We are happy to know Hilda was able to help you out and yes, we are very proud of our agents, they rock!. It is nice to know you really like our service. If you need anything else, just contact us, we’re here for you. Thanks!
Ive sooke with c. S. r. Alex he was a great help and solved my problem with ease and i left very satisfied, thankyou! ;)
Hi Mark, thank you for that great review. It’s nice to know Alex was able to help you out and that you were very satisfied with the final product. If you need anything else, just contact us, we’re here for you. Thanks!
It's been a long time since I had to dust off the old resume. This step by step process was great help in getting to focus where I wanted it. Lots of choices and ways to customize it. Only thing I would change is the ability to size and space the individual sections. I loved the success meter at the bottom of the screen that showed the strength of my resume as I worked through it. Had to call for help at one point and got right through to a live person who talked me down off the ledge when I thought I had lost it all!
Hi Catrina, we love your review title! Reviews like this one make us strive to deliver the best of the best for you. We are happy to know you had an excellent experience with our services. If you need anything else, just contact us, we’re here for you. Thanks!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Nancy, thank you for taking the time to review our services. We are happy to know that Hilda was able to resolve everything for you and provided the access you needed in a timely manner. If you need anything else, just contact us, we are here for you. Thanks!