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From the business
Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
MyPerfectResume Reviews Summary
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
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I don't know what they afre doing. I was disappointed to find I had to pay to download the resume I made. But I paid. Oddly, they charged 1 transaction of 1.99 and a 2nd transaction of. 95 cents and an additional 1 cent. It is 12 days later and they just charged me 4.95 out of the blue. I called, but they are closed for the holiday. I used their form to ask for cancellation and a refund of the $4.95.
Hi Tracy, thank you for taking the time to reach out to us. We deeply apologize, that is not the experience we want you to have. Please allow us to make things right for you, we are more than willing to help. We will send you a Direct Message to find a timely resolution immediately. Thank you.
My experience with your customer service representative Jesus was great he was very professional and extremely courteous and I was very satisfied with his help and I will be recommending people to use perfect resume
Hi Willie, thank you for taking the time to review our services. We are pleased to know that Jesus was able to resolve everything for you and that you liked our services. If you need anything in the future, just contact us, we’re here for you. Thanks!
When I went to edit my resume as a Word document, for some reason the bullet points in the skills section wouldnt delete. The words by the bullet point would and the document would scroll back up again, but for some reason the bullet points stayed put.
Well I called to cancel my free trial and to get help with fixing my resume and I think I talked to Alex. He was super helpful who edited the resume on his end and fixed it to my liking. Then sent me all the different files of my new modified resume. And now that I know if I ever need an update in a year or 2 I can just pay an extra $10 for a week instead of paying for the whole month.
Hi Patrick, thank you for taking the time to review our services. We are pleased to know that Alex was able to resolve everything for you and that you liked our services. If you need anything in the future, just contact us, we’re here for you. Thanks!
I had called to cancel my subscription. The customer service representative, Yaritza made my day. She when out of her way to help me. She also explain the different programs this service had to offer. I would 100% recommend this program to family and friends. Thank you Yaritza.
Hi Claudio, thank you for that outstanding review, it is greatly appreciated. We are happy to know that Yaritza was able to resolve everything for you and that you liked our service as well. Reviews like this one makes us change the way we do things for you. If you need anything else, just contact us, we’re here for you. Thanks!
Very great.! Using my perfect resume has been a good experience the price is very affordable and custmoser service is very helpful.
Hi Clarisse, thank you for taking the time to review our services. We are pleased to know you liked our services and were of great help to you. If you need anything in the future, just contact us, we’re here for you. Thanks!
I have never used a resume builder service before. I think this is quite useful for individuals new to the job market.
I chose to cancel for personal reasons and the staff made that easy as well.
Hi Tony, thank you for that awesome review. We are happy to know that you liked our product and that Yaritza was able to resolve everything for you. If you need anything else, just contact us, we’re here for you. Thanks!
Hi Danny, thank you for that great review. We are happy to know that Jesus was able to resolve everything for you. If you need anything else, just contact us, we’re here for you. Thanks!
I had a really poor experience with MyPerfect Resume.
1. The spacing on my resume was completely irregular, and impossible to fix. There were huge gaps between one job and another, and then, completely compressed in other places, without tools to fix this.
2. They don't list my degree. I have a PsyD in Clinical Psychology. They only list a PhD. It is actually illegal for me to list the wrong degree.
3. They don't tell you upfront that they charge for this product. I would be fine with paying for something decent; I just want to know upfront!
4. When I tried to call, the person on the other end of the phone was clearly not a native English speaker. By the third time I tried to spell my first name - Heather - I gave up.
While I like the idea they have -- of offering something with ideas about what to say (including your skills), they need additional formatting, additional degrees added (or an option to add your own), and native speakers for the help line.
In short, I would not recommend this service to anyone!
Hi Heather, thank you for taking the time to reach out to us. We deeply apologize, that was not the experience we want you to have. Please allow us to make things right for you, we are more than willing to help. We will send you a Direct Message to find a timely resolution immediately. Thank you.
Ian was pleasant, patient and proficient in helping me with my resume. And he was able to do it in english and spanish.
Thank you
Carlos Blanco
Bronx, NY
Hi Carlos, thank you for that great review, we really appreciate it. It is nice to know that Ian was able to help you out and that you received the bilingual service that you needed. If you need anything else in the future, just contact us, we are here to help. Thanks!
Aristides Vazquez was immensely helpful and very respectful. He helped sort out an issue on my account. Thank you, I will definitely be using this service in the near future!
Hi Miranda, thank you for that great review, we really appreciate it. It is nice to know that Aristides was able to resolve everything for you and that you would use our services in the future. If you need anything else in the future, just contact us, we are here to help. Thanks!
I had not written a resume in over 25 years so when I needed to write my resume for a job I really wanted I used My Perfect Resume services and I am overwhelmingly happy. Not only did I get the job I wanted but i also recieved leads for other jobs and that blew me away. Great service
Thank you guys at My Perfect Resume
Hi Dezi, wow! Thank you for that amazing review! We really appreciate this type of reviews, it makes us change the way we do things for you. If you need anything else, just contact us, we’re here for you. Good luck on your job search. Thanks!
Ali assisted me today and he was very helpful and informative. Very good with Customer Service.
Hi Angela, thank you for that wonderful review. It is nice to know that Ali was able to resolve everything for you. If you need anything else in the future, just contact us, we are here to help. Thanks!
The representative was very helpful with her suggestions.
Hi Douglas, thank you for that great review. It is nice to know that our Customer Care Expert was able to help you out. If you need anything else in the future, just contact us, we are here to help. Thanks!
I didn't think I'd ever need a resume after 31 years in the same industry. Well I did and MyPerfectResume helped me create one. I got a job in two weeks. They have all the content you need.
Hi Jeff, congratulations on your new job! We greatly appreciate this type of feedback, it changes the way we do things for you. If you need anything else, just contact us, we are here for you. Thanks!
When I called to cancel and get a reimbursement on my credit card, it was handled courteously and quickly. Thanks!
Hi Debbie, thank you for taking the time to review our services. It is very nice to know that our Customer Care Expert was able to resolve everything for you and that you really liked our services. If you need anything else, just contact us, we are here for you. Thanks!
Needed assist with completing my resume and had some questions regarding the formatting. The representative was very knowledgeable and helpful with my inquiry. This company should hire more representatives such as this individual. Stellar Customer Service.
Hi Tiffani, thank you for taking the time to review our services. We are happy to know that our Customer Care Expert was able to resolve everything for you and address all of your concerns. If you need anything else, just contact us, we are here for you. Thanks!
I called today to ask a few questions and the representative was very nice and helpful, very polite and knowledgeable! Very nice guy!
Hi Luis, thank you for taking the time to review our services. We are happy to know that our Customer Care Expert was able to resolve everything for you and address all of your concerns. If you need anything else, just contact us, we are here for you. Thanks!
Spoke with Alex (Alec) this morning. Thought that I had cancelled, however when I was billed again they quickly refunded with no hassle!
Hi Kathy, thank you for that great review. It is nice to know Alex was able to help you out and had a hassle free experience. If you need anything else in the future, just contact us, we are here to help. Thanks!
MyPerfectResume made it super easy to quickly compose a resume. The website was easy to navigate and tips and examples were right at your fingertips. When I did have a question, Hilda on the customer service line was not only helpful but sensed my harried state and went the extra mile to quickly and accurately resolve my issue. Thank you, Hilda!
Hi Cheryl, thank you for taking the time to review our services, we greatly appreciate it. We are happy to know that Hilda was able to resolve everything for you and that you really liked our website. If you need anything else, just contact us, we are here for you. Thanks!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jef, thank you for taking the time to reach out to us. We deeply apologize, that is not the experience we want you to have. Please allow us to make things right for you, we are more than willing to help. We will send you a Direct Message to find a timely resolution immediately. Thank you.