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Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
MyPerfectResume Reviews Summary
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
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Excellent Customer Service when it comes to addressing the issue which i had regarding billing and payment. Spoke to a lady called Julia and she was very quick in addressing my issue and also I found this website very user friendly.
So helpful, I will always use my perfect resume, it's a great tool to have handy! I have had great success and help
Hi Jessi,
Thank you for that great feedback. It is excellent to know how you feel about our product, the hassle free experience that we provide and the results you were able to get. We strive to deliver to you what we do best.
MyPerfectResume is very useful and easy to use. Also thanks Edward Barbosa for helping me with your amazing customer service it was appreciated.
Hi Barbara,
We are glad that you were pleased with how Edward was able to provide assistance with your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
Easy and quick to format a resume without having the hassle of formatting every inch in a word document. Overall I would use it again!
Hi Sara,
Thank you for that great feedback. It is excellent to know how you feel about our product and the hassle free experience that we provide. We strive to deliver to you what we do best.
I really love the myperfectcoverletter service, it made writing cover letters a breeze and this is something that I used to despise and dread. I am out of work right now and couldn't afford the high monthly cost. I called customer service and they were very friendly and worked out a service plan that met my budget. Excellent customer service and a great product.
Hi Justin,
Thank you so much for this review. We are thrilled that you were delighted with our Customer service and with how your request was handled. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
I've called about 3-4 times within the past week. I was trying to update/edit my resume but then I seen a minor error on my resume. The last time I called and explained my concern with Jonessa, she understood what was going on. She went above and beyond to make sure my resume was PERFECT. I have to say I would recommend someone to this site based off of my last call.
Hi R. W.,
Great to know how pleased you are with our service and product. Thank you for your feedback about Jonessa and how she was able to provide assistance with your request. Thank you for that awesome feedback.
Waits until you are completely done making your resume before telling you you need to pay to download it unless you download in plain text which is utterly useless. Once you pay to download it, the format looks horrendous and is unable to be edited either online or on word. Customer service wastes your time trying to sell you on a clearly nonsense subscription. If I could give this company negative stars, i would. Dont waste your time or money.
Hi Stephanie,
Thanks for bringing this to our attention. Shortly, you will receive a direct message, so we can better assist and look in to this situation. We need to ask you some information in order for us to identify your account and reach to a timely and secure resolution.
I tried this resume builder last year, and it was great it let you chose a lot of very original and professional templates also you can add sections that are already typewrite accurate and impressive. I pay for the trial around only 4 bucks and canceled on time so they didn't charged me every month. I'm switching jobs now and I had it to make an update on my resume; but on site they were going to charge me $25 so i called costumer service and Abi big kuddos to her got me the deal of 3.95 again so now I just have to cancel on time my monthly fees.
Hi Zully,
Thank you so much for this review. We are glad that you were pleased with our Customer Service team and how Abi was able to make you an offer so you can stay with us. We are committed to providing great customer service. We wish you the best in your job search.
Thanks for the feedback, it's very important for us.
I found this website by accident and it was the most amazing find! They helped me update my resume and cover letter right away and their service was great.
Hi Donnie,
Great to know how pleased you are with how your resume looks now. Our service is designed to be easy to use without compromising quality of the finished product. Thank you for your feedback about our Customer Service and how we were was able to provide assistance with your request. Thank you for that awesome feedback.
Great company, affordable and professional! Wonderful, friendly, and very helpful. I did not feel ridiculous with my questions and confusion. The gentleman that I worked with was very patient and not condescending. Thanks so much, Janet
Hi Janet,
We are glad that you were pleased with how Janet was able to provide assistance with your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
I was contacted by an organization and sent them my version of a resume but they wanted a chronological resume which if I had to do myself would have taken 2 days.
With the perfect resume format I was able to complete it in an hour by downloading my version with help from the technical support.
Very impressed with their competence and follow through
Hi Robert,
Good to know how pleased you are with how your resume looks now. Our service is designed to be easy to use without compromising quality of the finished product. We strive to provide a great Customer Service experience with a one-stop resolution approach to any situation. If you need further help, please do not hesitate to contact us. Thank you for that awesome feedback.
I did a friend a favor by doing a resume for her, I found a site and it said www.myperfectresume.com/free resume -(or something close to that) We spent the time made the resume and then came the bit about credit card and 14 day trial membership (did not see the fine print about cancelling after that period) my fault.
Four months later@ 34.95 per month =$139.80 For 1 copy of a one page resume- I guess lesson learned - I was not offered a refund like other reviews. Customer service was pleasant enough and cancelled right away and said sorry to see you go - funny I didn't even know I was there. Screwed again by another website and their lure of free and trial and fine print NOT VERY HAPPY -
Hi Tammy
Thanks for bringing this to our attention. Shortly, you will receive a direct message, so we can better assist and look in to this situation. We need to ask you some information in order for us to identify your account and reach to a timely and secure resolution
I was happy about my professional resume (your site said that it was excellent) until I submitted it to my grad school professor to be graded. She didn't think as highly of it as I did. Nonetheless, your staff was very pleasant and helpful processing my refund.
My service agent C. S. R. Alex is amazing. He not only went out of his way to provide excellent service, he we able to retrieve my document.
The process of creating my resume and cover letter was easy and successful. I would recommend MyPerfectResume to my friends and family.
Hi Delrae
You just made our day! We strive to make our customers happy. Thanks for taking the time to tell us about your recent experience with our service and with our Customer Service agent Alex. At MyPerfectResume, we take feedback seriously because it changes how we do things. In fact, we rely on it to continually improve our customers’ experience.
Gave me a great resume for a great price, and when i forgot to cancel my account, I called customer service.
Didn't have to hold to talk to Ali. He was very clear, informative, and helpful and even though I slipped up and didn't cancel my account, he helped me out. They refunded me, canceling my account immediately. Very happy and relieved
Hi Ali!
Thank you so much for sharing your excellent experience about the Customer Service provided by Ali. We are committed on providing a great customer service, rest assured that you will receive a quality customer service from all our agents at MyPerfectResume. Our service is designed to be easy to use without compromising quality of the finished product. We appreciate your detailed and remarkable feedback, it's very important for us.
Writing and correcting a resume and cover letter on this site could not be easier - so long as you stick to receiving the documents as PDF Files.
I you want to use the. Rtf Format, and expect that the downloaded appearance will be the same as a PDF File, it will NOT be.
Customer Service's IT tried to fix the problem, and failed miserably.
Be aware of the re-billing that will occur automatically if you do not carefully cancel.
Hi Gerald
Good to know how pleased you are with how your resume looks now. Our service is designed to be easy to use without compromising quality of the finished product. Thank you for that awesome feedback.
Did what I needed it to do! Had a wonderful resume done up. It was quick and easy. They had examples you could use in your email which made you sound professional
Hi Tessa!
We are exited that you were pleased with our service. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
In order to access the resume you build you will need a credit card and pay for it. This is NOT a free resume site. Disappointed to say the least.
Hi Mellanie
We are very sorry that you have had this experience with our service. In order for us to better assist you and look into this situation, we would need to request some information regarding your MyPerfectResume account. Is it possible to continue servicing your account by direct message?
Helps build a perfect resume. People are giving bad reviews for the "hiding fee" there are no hiding fees say clear as day whats gonna happen. I cancelled my account with no issues talked to Alex and no pressure to keep my account just general information will recommend this to anyone that needs a little help.
Hi William
You just made our day! We strive to make our customers happy. Thanks for taking the time to tell us about your recent experience with our service. At MyPerfectResume, we take feedback seriously because it changes how we do things. In fact, we rely on it to continually improve our customers experience.
This website is totally set up to scam people. You must be careful if you decide to buy a one time use of their service. You automatically sign up for a subscription no matter what, and you have to call and cancel to not be billed monthly for $25 or more. I highly recommend not using this service. I am in talks with my lawyer about suing the business.
Thanks for bringing this to our attention. Shortly, you will receive a direct message, so we can better assist and look in to this situation. We need to ask you some information in order for us to identify your account and reach to a timely and secure resolution
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Monisha,
We are glad that you were pleased with how Julia was able to provide assistance with your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!