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From the business
Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
MyPerfectResume Reviews Summary
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
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I recommend it to all my friends. Not just the ones getting out of college but the ones just wanting a new career too. This service has so many cool classy and professional templates that work for what ever field you want to get into. I will never use another resume service. This is all you need
The product was very very easy to use I was able to create a couple of different types of resumes. Anyone can create a resume that looks professional using this system. I did get quite a few charges on my account before I noticed it and had to call and have it cancelled. I guess that's my fault for not paying attention. I was anticipating the worst, but I was on the phone with a very nice service rep who politely cancelled my subscription and hopefully I won't see the charge on my account anymore. So far I'm very satisfied.
Hi Erin,
We are excited that you were pleased with our website and our customer service, our agents strive to provide a top-notch service every time. Thanks for your feedback, it's very important for us.
I signed up for this and when I wanted to cancel my account the man on the phone said that I had no subscription. I then got charged a month later. When I searched again on the website to try to cancel there was not even a cancel option. The only option was to email customer service. In this day in age with evolving technology I find this ridiculous. The resume help may be good, but there are plenty of others to choose from with better customer service.
Hi Justine,
We are very sorry that you have had this experience with our service. In order for us to better assist you and look into this situation, we would need to request some information regarding your account with us. Is it possible to continue servicing your account by direct message?
Thanks for the assistance in checking my bill! Customer service was friendly, helpful and effectively answered my questions.
Hi Mandi,
We are thrilled that you were pleased with our resolution about your request. We are committed to providing great customer service. If you need further help, please do not hesitate to contact us.
The website was easy to use and walked me through options and sections of the resume. I encountered a problem after I submitted payment. I was logged out and unable to log back in! I called the number.
Eduardo was very understanding and helpful. He persisted until the problem was solved. My new resume looks so professional. It contains the skills employers are searching for. Many thanks for your help and your website.
Hi Debra,
Great to know how pleased you are with how your resume looks now. Our service is designed to be easy to use without compromising quality of the finished product. Thank you for your feedback about Eduardo and how she was able to provide assistance with your request. Thank you for that awesome feedback.
Jose was very polite, his voice was clear and easy to understand. I feel like he actually cared about my situation.
Hi Jacinda,
Thank you so much for this review. We are glad that you were pleased with our Customer Service team and how Jose was able to clarify your doubts. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
This website is an excellent choice. The staff is extremely friendly and very helpful. The name "my perfect resume" says it all.
Hi Paula,
We are excited that you were pleased with our website and our service, our agents strive to provide a top-notch service every time. Thanks for your feedback, it's very important for us.
Joan Rivera was absolutely amazing. Understood my issues immediately, and without any hesitation or frustration walked me through step by step. Thorough and knowledgeable, she made the whole process a breeze. Thanks again Joan!
Hi Jennifer,
We are glad that you were pleased with how Joan was able to provide assistance with your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
This company and Edward in particular have given me a great C. V and covering letter. I cant thank them enough and will post on here if i get my job in Tenerife. Everyone who wants a great CV but is at sixes and sevens use this please. I own my own business but want a change and havent written a CV in 11 years. Brilliant customer service, brilliant site and amazing staff x Clare Norgrove
Hi Clare,
Great to know how pleased you are with our service and product. Our service is designed to be easy to use without compromising quality of the finished product. Thank you for your feedback about Edward and how he was able to provide assistance with your request. Thank you for that awesome feedback.
The website is easy to use and they refunded me with out any question after a care rep mis informed me
Hi Gordon,
We are thrilled that you were pleased with our resolution about your request. We are committed to providing great customer service. If you need further help, please do not hesitate to contact us.
They offered $1.95 for 14 days service. I just needed to create one resume and needed a template for no job experience. I was then charged $24.95 after that 14 days. They won't refund the money they will only cancel the service. No Refund of any sort even a prorated one. Don't use!
Hi Amy,
Thanks for bringing this to our attention. Shortly, you will receive a direct message, so we can better assist and look in to this situation. We need to ask you some information in order for us to identify your account and reach to a timely and secure resolution.
We are committed on providing great customer service.
Joseph M went above and beyond to help me with my resume. He was very patient and very knowledgeable. That's what great customer service is all about.
Hi Elaine,
Great to know how pleased you are with our service and product. Our service is designed to be easy to use without compromising quality of the finished product. Thank you for your feedback about Joseph and how he was able to provide assistance with your request. Thank you for that awesome feedback.
The man I talked to on the phone was very pleasant and accommodating. He was calm as I explained my issue and was quick to help me out.
Hi Tess,
Thank you so much for this review. We are thrilled that you were delighted with our Customer service and with how your request was handled. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
I really love this even though it is not free. It was easy to use and had a lot of templates to choose from. Did I mention... I got the job! The interviewer actually complimented me on how professional my resume looks. Only cost me $1.95 for a professional resume. I will use again, if I need it. I will also be telling everyone I know about it. Just cancel you subscription if you don't need it. It will charge to your account automatically. I was able to cancel no problem. Very nice service. If you need the job please use. You will not regrets it.
Hi Bobby,
Thank you for that awesome feedback and for let us know that you landed a job, those are terrific news. It is great to know how pleased you are with our product and the results you were able to get. We strive to deliver to you what we do best. We wish you the best with your new job.
I communicated with Edward and he was extremely helpful and helped me get a good offer so i could continue to use this excellent service
Hi Jackie,
We are thrilled that you were delighted with how Edward was able to provide a resolution about your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
I paid the 2.49 for the 14 day trial. Not knowing that I had to cancel before the 14 days was up so that I was not charged monthly for the service. The resume was great landed a job 2 days after signing up. Was unawhere I was being charged from November until now when looking over my visa statement. Call and talked to a great guy who cancelled for me and refunded the last two months.
Hi Lanette,
Thank you for that feedback and for let us know that you landed a job, those are terrific news. We wish you the best with your new job.
In future I'm back to your service You are fantastic
You're the best service ever I'm glad for your help
Hi Magdalena,
Thank you for your feedback and for sharing your experience with us. We wish you the best of luck in your Job search.
MyPerfectResume help line is great. My issue was resolved in a few minutes. Angel at the help desk was superb
Hi Jose,
Thank you so much for this review. We are glad that you were pleased with our Customer Service team and how Angel was able to clarify your doubts. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
It's easy to use, very helpful, and proficient. If I had to redo a resume I would use them again! So happy my perfect resume helped me get the job I've always wanted!
Hi Brehan,
Thank you for that awesome feedback and for let us know that you landed a job, those are terrific news. It is great to know how pleased you are with our product and the results you were able to get. We strive to deliver to you what we do best. We wish you the best with your new job.
I spoke to Shasty and was very pleased with not only her knowledge of the product, but her marvelous customer service. I would definitely use this product again.
Hi Carolina,
We are glad that you were pleased with how Carolina, was able to provide assistance with your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Mike,
Thank you for that awesome feedback. It is great to know how pleased you are with our product and the hassle free experience that we provide. We strive to deliver to you what we do best. We wish you the best in your job search.