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From the business
Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
MyPerfectResume Reviews Summary
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
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Very user friendly. Like that I can do multiple types of resumes. Very impressed with the customer service-very friendly and professional. I would recommend this service to anyone- CEO to hourly- makes every resume look professionally done.
Natalie Florist is the best. She is kind, respectful, and understanding. She has 5 star service. She takes of your needs, empathetic, and asks if she can you by your first name. She resolved my issue quickly, awesome job.
Hi Lindie,
We are thrilled that you were delighted with how Natalie was able to provide a resolution about your request. We are committed to providing great customer service.
Thank you so much for your awesome feedback! S
Excellent service. Jose took excellent care of the situation. Very professional, very high quality service
HI Aloan.
We are thrilled that you were delighted with how Jose was able to provide a resolution about your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
I am a high school teacher that tried to teach my students how to write a resume. Nevertheless, we thought the site was free, so after the students created their resume (which had great features), it asked for a credit card. I was unaware that the card would be charged. So about 10 of my students registered for the account. I was very scared about how I would handle this. I called the company, spoke with a woman named Rosa and she assisted me in cancelling all the accounts. She was very supportive and understanding. She also walked me through how I can create one account to teach my students on resume building. This company is reliable and I will continue to use them in the future to help my students learn the skills and tools of professionalism. It's great to know that there are real people behind an internet site that can fix a real problem! Thank you Rosa!
HI Tenia,
Great to know how pleased you are with our service and product. Our service is designed to be easy to use without compromising quality of the finished product. Thank you for your feedback about Rosa and how she was able to provide assistance with your request. Thank you for that awesome feedback.
Hi, I just finished doing my resume as it is now called, with the help of MyPerfectresume.com. The choices and layouts of the resume are very impressive. My only fault was that after completion, it was not user friendly as editing and saving proved hard to do. After several tries and the next morning I managed to edit and safe my document. However, making big spaces small between paragraphs is still a problem as the bullet points do not move with the rest of the text. This part could be made easier, by may be just putting a read only on the back ground such as other documents not being used. And just the actual resume can be left editable. Thanking you for all your help. J
Hi Judith,
Thank you for your feedback, we truly appreciate it. We wish you the best in your job search.
Really crappy site that just provides some stencils for your CV. No help with the actual content. Signs you up to a subscription for £20 a month with no easy way to cancel.
Hi Joe,
Thanks for bringing this to our attention. We are very sorry that you feel this way and have had this experience. We take all feedback very seriously and you can rest assured that we are more than willing to assist you with your concern. Shortly, you will receive a direct message, so we can better assist and look in to this situation. We need to ask you some information in order for us to identify your account and reach to a timely and secure resolution. We are committed on providing great customer service.
Best regards, MyPerfectResume
They are real people!
100% scam free! I love their simplicity and the same time they are very professional.
Will recommend my friends and colleagues. They canceled my auto renewal without any issue.
Hi Valery,
We strive to provide a great Customer Service experience with a one-stop resolution approach to any situation. If you need further help, please do not hesitate to contact us. Thanks for the feedback, it's very important for us.
I called the company because I was confused with what the charges were on my credit card. They charged me too much and I just wanted to remove the charge and be put on a different subscription. I would have rated it higher if they never charged me the higher amount in the first place. If I didn't check my credit card balance they would have kept me charging the same amount every month. Regardless, the customer service rep was very helpful and he was able to remove the charge and put me on the right subscription.
Hi Joanne,
Thank you for your feedback and for sharing your experience with us.
He gave me a great sevice I will recommend your perfect resume to anyone I know in the future.he was professional and help me improve my resume and shared information with me about the site I had no idea of.
Hi Jake,
Thank you so much for this review. We are glad that you were pleased with our Customer Service team and how José was able to clarify your doubts. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
WHAT A TIME SAVER! Wonderful concept. Will use the service agin & again. I will also refer others to the site. Thanks for the special, I can sure use the savings since I'm currently un-employeed.
Hi Vicki,
Thank you so much for this review. We are thrilled that you were delighted with our Customer service and with our website. It is excellent to know how you feel about our product and the hassle free experience that we provide.
I have dealt with Customer support (like I'm sure we all have) from various companies and "myperfectresume" had a straight to the point no loophole service that made my experience timely and efficient. Thanks, Marco!
Hi Jeffrey,
We are glad that you were pleased with how Marco was able to provide assistance with your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
User-friendly I will totally use this in the future. Easy to navigate and customer service was refreshingly helpful. The application even imported most of my information from my old resume.
Hi Michael,
Thank you for that terrific feedback. It is great to know how pleased you are with how your resume looks now. Our service is designed to be easy to use without compromising quality of the finished product.
Jose was able to assist me on my needs and what I wanted. Thank you Jose for your service. You were able to help me with what I needed. Very fast and reasonable.
Hi Walter,
We are glad that you were pleased with how Jose was able to provide assistance with your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
MyPerfectResume writing services are an excellent choice to revise or write ones resume. Together, with their database of resume templates, one can cater his/her resume to match both workplace experience and education to formulate a personal resume for human resource personnel review. Excellent customer service, as well.
Hi Gordon,
Thank you so much for this review. We are glad that you were pleased with our Customer service and with how your resume looks now. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
Carmen helped me relieve some anxiety and stress with her exceptional hospitality talent. I called to cancel due to money and health issues. She created a special rate and was very sweet.
Hi Laura,
Thank you so much for this review. We are thrilled that you were delighted with our Customer service and with how your request was handled. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
I chose this site because it was listed as offering free resume assistance. Of course, once I got everything entered, I was informed that you have to join the site to print your resume. The price for a few days access was reasonable so I went ahead and enrolled, but I really struggled to get the template to format correctly. In the end, I got frustrated and just typed my resume with a similar format using Microsoft Word.
There are some good tips on this site but, for me, it simply wasn't worth it.
Hi Angela,
Thank you for your feedback and for sharing your experience with us.
Found this service to be user friendly and the different suggestions to improve on the resume were very helpful. I would definitely use this site again if the need arose.
Hi MargaretAnn,
Thank you so much for this review. We are thrilled that you were delighted with our Customer service and with how your request was handled. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
The resume builder fails to allow adding ones name at the second page top. In this case, should page 2 become separated, one would not know whose it is. Software assumes everyone should be one page.
Despite the shortcomings, Jose offered excellent service and did his best. Formatting instructions needs improvement.
Hi Hugh,
Thank you for your feedback about our product and for sharing your experience with our Customer Service. We wish you the best on your job search.
Jose is the best! He asked open-ended questions to better access my needs & addressed every concern I had. I really feel like my resume is a winner now! Thanks a bunch, Jose!
Hi Christina,
We are thrilled that you were delighted with how Jose was able to provide assistance to your request. We are committed to providing great customer service.
Thank you so much for your awesome feedback!
Easy to navigate website, great features and outstanding customer service support from Jose on 4/30/17 at 1:55pm EST.
Hi Mandi,
Thank you so much for this review. We are glad that you were pleased with our Customer Service team and how Jose was able to clarify your doubts. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Cassie,
Thank you for that awesome feedback. It is great to know how pleased you are with our product and the hassle free experience that we provide. We strive to deliver to you what we do best. We wish you the best in your job search.