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Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
This summary is generated by AI, based on text from customer reviews
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Pricing could be more clear up front on the website
My experience was very pleasing. This made it very simple to put together an impressive resume
Hi Cynthia,
Thank you for taking a moment to share your experience with us! We appreciate the positive feedback and wish you all the best in your search!
This is an incredible service. I haven't written a resume in years and this one looks better than any I've previously written on my own.
Thank you for sharing the lovely feedback with us, Steven! We wish you all the best in your search!
Could be more up to speed and correct the sentences. Also can add more layout design of cover letters.
Hello Douglas,
Thank you for sharing your suggestions with us!
Quick and easy, very helpful build to setting up the resume and tons of options. Wasn't too fond of having to pay, but in need of a professional look to my resume so well worth it. Things worth needing are not always free, haha.
We deeply appreciate you taking the time to write this review, Linda. Your feedback will help us to provide an even better experience for our customers. Please let us know if there’s anything we can help with.
Quick and easy, very helpful build to setting up the resume and tons of options. Wasn't too fond of having to pay, but in need of a professional look to my resume so well worth it. Things worth needing are not always free, haha.
Quick and easy to create a professional resume. Thank you!
Thank you for sharing your satisfaction with us, Dorothy! We appreciate it!
Would be 5 stars but doesn't have some job titles.
Hi David,
We appreciate your feedback! We'd love to hear which job titles in particular. At your earliest convenience, please reach to us directly at: [email protected]. Also, as a tip, you can modify the downloaded Word version of any document!
I was very happy with everything you laid there that I could choose from, made it so simple... without having to do a lot of thinking. Thank you so much.
Thank you for the 5-star feedback Finau!
Thank you, I am impressed with this version of my resume
Hi Anthony,
We're thrilled to hear it! Thank you for the wonderful feedback!
I haven't done a resume in years, this was quite easy, thank you!
You're welcome, Ruth! We appreciate the positive feedback and wish you the best in your new start!
Some little bugs happen when typing but everything else is very helpful.
Thank you for your honest feedback, Eric! We greatly appreciate it!
Very easy to use. Self explanatory. All in all I was very impressed by this sight.
Thank you for your lovely feedback, Dorothy!
This was a really easy resourceful resume builder.
We're happy to hear it, Patricia! Thank you for the 5 stars!
This is an awesome resource to use when in need of a quick resume. Perfect for me. I have been using my perfect resume for years. Thank You
Hi Dawn,
Thank you for being one of our loyal customers! We greatly appreciate the wonderful feedback about your experience with us!
Not that good as i would like to unsubscibe my trial and it does not allow me too
Hi KI.,
We are sorry to hear that you had difficulties canceling. Please look out for a private message from us. Thank you.
No problems editing my current resume that was on file with this service. Check out process was simple as well.
Hi Kimberly,
Thank you for sharing your experience with us! We appreciate the positive feedback!
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Thank you for the feedback, Jennifer.
Very helpful, easy to navigate, great suggestive topics
Hi Maile,
We greatly appreciate you taking a moment to share your positive thoughts on our resume builder! Thank you!
MyPerfect resume help me create a resume I could be proud of. Writing a resume is not my strength, MPR did the heavy lifting for me!
Hi Kenneth,
Thank you for the lovely feedback! We wish you all the best in your search and hope that you land your dream position!
Answer: UNAUTHORIZED PAYMENTS TAKEN. $24.95 a month, EVERY month. Check your credit card companys protection plan and report them. You may not be liable for unauthorized charges and services not rendered. Also report misleading and false promises such as them telling you the charges will stop. REPORT THEM TO YOUR STATE ATTORNEYS OFFICE! For newbies to the site... they will be so sweet and kind and tell you they will cancel. They will not. TAKE ACTION! The positive reviews are not from real customers.
Answer: We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. Most of clients use the service for months since this service allow clients to build as many resumes as they want with the ability to customize those accordingly to the specific job criteria that they are requesting. For example our builder give you hits in how to create a perfect resume for Marketing Jobs and give you specific keywords for that department as well as many other departments that you can choose for yourself and additional to that you can built the cover letter and even search jobs through our page. This is just an example of the many use of our services. We have a toll free number in the page that client can contact us for more information about how they can use the service to be successful when it comes to job searches.
Answer: You can cancel your subscription at any time by calling. Our toll free line is 1-888-816-0576 representatives are available Monday to Friday 9am-9pm EST; Saturday 9am to 6pm EST; Sunday 11am -7pm EST. You can also cancel by logging into your account and clicking on the Name link. Then click on My Settings then Subscription and you can choose to cancel your subscription. You can also cancel your subscription by emailing your subscription cancellation request to [email protected]. Once your subscription is canceled, you'll receive an email confirmation. Often auto emails can get picked up as spam or junk mail. Be sure to check your spam/junk mail folder. Additionally, you can click live help to chat with us online to request we cancel your subscription. You can also call us if we can be of any further assist to you.
Answer: Hi Susan, I will be more than glad to assist you. You may cancel your subscription using any of the following options: * By calling Customer Service 1-855-213-0348 from Monday - Friday 8 AM to 8 PM CST Saturday 8 AM to 5 PM CST Sunday 10 AM to 6PM CST * By clicking chat button on our website * From your account- go to settings>subscription>cancel (on the top right of your home page when you login) If you want to continue the process with me, I will need the email address used to create your account with us or the account ID.
Answer: Thank you for getting in touch and we're sorry about the delayed response, Marc! You may cancel your monthly subscription at any time using any of the following options: By e-mail: [email protected] Please include the full name of the account holder alongside with the Account ID or email address used to create an account with MyPerfectResume. By phone: Our Customer Support Team are standing by and ready to help you. Just pick the country-specific toll-free support number below and give us a call at: United States and Canada: 855.213.0348 Monday Friday 8:00 AM to 8:00 PM (CST) Saturday 8:00 AM to 5:00 PM (CST) Sunday 10:00 AM to 6:00 PM (CST) United Kingdom: 0800. 189. 0676 Monday Sunday 9:00 AM to 9:00 PM (GMT) Australia: 800.758.379 Monday Friday 8:00 AM to 8:00 PM (AEST) Saturday 8:00 AM to 5:00 PM (AEST) Sunday 10:00 AM to 6:00 PM (AEST) New Zealand: 0800. 005. 199 Monday Friday 8:00 AM to 8:00 PM (NZST) Saturday 8:00 AM to 5:00 PM (NZST) Sunday 10:00 AM to 6:00 PM (NZST) By self-cancellation: From your account go to Settings, then Subscription and Cancel (ON THE TOP RIGHT OF YOUR HOME PAGE WHEN YOU LOGIN)
Answer: Absolutely not! We apologize for any inconvenience this may have caused and we're deeply sorry to hear you experienced this with our company, under no circumstance do we like to hear this kind of news, we would like to take this opportunity to clarify some information regarding our products and services. You may cancel your monthly subscription at any time using any of the following options: E-mail us at: [email protected] Call us at: United States and Canada: 855.213.0348 Monday Friday 8:00 AM to 8:00 PM (CST) Saturday 8:00 AM to 5:00 PM (CST) Sunday 10:00 AM to 6:00 PM (CST) United Kingdom: 0800. 189. 0676 Monday Sunday 9:00 AM to 9:00 PM (GMT) Australia: 800.758.379 Monday Friday 8:00 AM to 8:00 PM (AEST) Saturday 8:00 AM to 5:00 PM (AEST) Sunday 10:00 AM to 6:00 PM (AEST) New Zealand: 0800. 005. 199 Monday Friday 8:00 AM to 8:00 PM (NZST) Saturday 8:00 AM to 5:00 PM (NZST) Sunday 10:00 AM to 6:00 PM (NZST) From your account go to Settings, then Subscription and Cancel (ON THE TOP RIGHT OF YOUR HOME PAGE WHEN YOU LOGIN)
Answer: Cannot sign in but was charged?
Answer: DO NOT USE THIS COMPANY! I am a very organized person who worked for the state that I reside in as an investigator. I had an injury and had to make a change in my career. I am very careful about getting pulled into scams, however, I felt that this would be a good opportunity to build a resume and cover letter that was more updated than when my original resume that I wrote years ago. First of all, the templates are not free. After spending a long period of time writing the perfect resume, I only had the option of spending $2.99 to have access to the resume/cover letter. I felt that was a reasonable fee for the use of the template. As I stated, I am very organized and manage my finances very well. I made sure that I went into my account and cancelled by subscription after 5 days of use so that I would not be charged the $29.99 for the month. Today, I checked my checking account and sure enough the $29.99 had been deducted. I immediately called customer service and they stated that my cancellation had not gone through and they had no notification of my cancellation. They were willing to give me back only $14.00 of my $29.99 back and then went on trying to sell me more offers. I was extremely angry and then spoke with a supervisor. He also argued that I had not cancelled. I went through the same steps to cancel my account while the supervisor was on the phone with me. Low and behold the cancellation went through! Obviously, this company has set up the cancellation process to fail and you will be charged the $29.00 anyway. I definitely learned my lesson! I had to threaten to have my attorney to get involved due to this company stealing money from my account before they agreed to reimburse my full $29.00. They could not give me a refund confirmation number for the remaining reimbursement. I as a Social Worker who advocate for people could not conscientiously could not write a review to warn people of this scam.


Hi Scott,
Thank you for your feedback. Our site is free to use. Upon finishing the document, we give the option of continuing with our premium services if users are satisfied with the end result!