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Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
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This system was clean and helpful with many add ons that made the perfect resume. I love that it compares key words for your desired job and shows you what to correct or work on to make your resume stand out
The website says FREE but when you go to finish your resume it charges you. False advertising
We're sorry to hear that you feel this way, under no circumstances do we false advertise, Chris.
We are in fact free, for the benefit of our users, we offer a free account that gives you the chance to try out our resume builder before deciding to purchase, and you may download a plain text version of your resume for free. We also provide the option of a 14-day trial for a small fee, which gives you the ability to print, email or download your resume and cover letters, but these features are NOT listed within the free account.
It says free then you put all that effort in and you have to pay over on another website that may do the same thing!
Our basic access accounts allow users to create and download a plain text version of your resume and cover letter using our examples and tips, Nancy.
If you would like to download, print or email a professionally formatted version of your resume using our copyrighted templates in a PDF or Word form you will need to subscribe.
I have never been very good at resume; s so this really made it easy for me!
Glad we were able to make the process of creating your new resume easy for you, Anna.
Its a great way to match my resume to the exact job
Thank you for sharing your satisfaction with us, Misty.
When looking on line to find a resume builder example, I found that it said free resume builder, I built my resume thinking it was going to be free, get to the end and it's charging me for it, I am disappointed that it wound up costing me instead of being free as advertised, but I needed it for my portfolio at work and didn't have a choice since I took the time to build it and need it a sap.
We regret to hear of your disappointment with our resume builder, Christine. Our site is free to use. Upon finishing the document, we give the option of continuing with our premium services if users are satisfied with the end result!
Great setup, i love coming back to your site to create my resume
Thank you for sharing the love, it’s awesome to know how pleased you are with how your resume turned out, John.
Easy to work with but not all job titles or education descriptions
We are always open to suggestions on ways we can improve and thank you for providing us with your feedback, Kevin.
Easy to use, many great subtitle and description suggestions
We appreciate you rating our services five-stars, Doug!
I only wanted to purchase my Resume. Not sure why you guys have to sell a member ship instead of allowing people to purchase strictly what they came to your website for. Going to be cancelling right away...
We are deeply sorry to hear that you feel this way, we want you to have the best possible experience with our product and we’d love to see if we can find a way to make that happen, John.
For the benefit of our users, we offer a free account that gives you the chance to try out our resume builder before deciding to purchase our premium features, you are able to download your resume in plain text version which you can choose by clicking download or print. However, for our copyrighted templates in PDF form or Word format, you must subscribe first and we offer a 100% money-back guarantee for our 14-day trial.
Shortly, you will receive a direct message so we can further assist you with this matter.
I was in a pinch to create a CV in a few hours. Your tool allowed me to just concentrate on content and not worry about formatting.
Thank you for the awesome feedback, we rely on input from customers just like you to make our service even better, Jack.
Need a quick resume and have not been on an interview in over 25 years. This seems to be just what I need.
Your feedback is much appreciated, Robin!
Faster and beautiful suggestions for creating your cv. I honestly discovered why I wasn't shortlisted by some organisations I applied to. It's all about presentation.
Thank you
You are welcome always, your feedback will help us provide an even better experience for our customers, Ebun.
My first time doing a resume and was very helpful.
We're always here to help whenever you might need us, Norma.
Im liking your quick formats a lot thank you so much it got me out of a jam...
It was our pleasure to help, Michael! Thank you!
On Google I was told the services were free IN WHICH THEY WERE NOT! But other than that, everything was great. I do not appreciate the false advertisement!
Thank you for sharing your feedback, under no circumstances do we false advertise, Imani! Our basic access accounts allows you to create and download a plain text version of your resume and cover letter using our examples and tips. If you would like to download, print or email a professionally formatted version of your resume using our copyrighted templates in a PDF or Word form you will need to subscribe.
It was an amazing tool to have i got job offers that are interesting in me an want me to come in i don't need it anymore because i am not job hunting anymore thank you for all your help i got my job interviews because of this website my teacher in college gave me your website. I will come back when i need a new resume thanks for all your help mckenna lester
Congrats on the new job, Mckenna! We appreciate the positive feedback and we’re glad we were able to help you in your job search.
My resume was built 3 times. It would totally disappear to black screen several times. A bit frustrating to be sure.
We are deeply sorry to hear that you experience this with our resume builder, Judyth. We want you to have the best possible experience with our product and we’d love to see if we can find a way to make that happen. Shortly, you will receive a direct message so we can look into what’s happening for you.
You should state the cost of this service upfront, and allow better editing ability in the sections that weren't aligning correctly. Give more suggestions in the formatting and correct amount of information needed by employers. Thankful for this service and it does save time and money than having to go to a vendor to format.
We're always open to suggestions for improvement, please do not hesitate to reach out to us with more of your feedback, Paranich!
Excellent, easy-to-use and helpful. The format and suggestions provided made the process easy.
We're always here to help whenever you might need us, KS.
Answer: UNAUTHORIZED PAYMENTS TAKEN. $24.95 a month, EVERY month. Check your credit card companys protection plan and report them. You may not be liable for unauthorized charges and services not rendered. Also report misleading and false promises such as them telling you the charges will stop. REPORT THEM TO YOUR STATE ATTORNEYS OFFICE! For newbies to the site... they will be so sweet and kind and tell you they will cancel. They will not. TAKE ACTION! The positive reviews are not from real customers.
Answer: We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. Most of clients use the service for months since this service allow clients to build as many resumes as they want with the ability to customize those accordingly to the specific job criteria that they are requesting. For example our builder give you hits in how to create a perfect resume for Marketing Jobs and give you specific keywords for that department as well as many other departments that you can choose for yourself and additional to that you can built the cover letter and even search jobs through our page. This is just an example of the many use of our services. We have a toll free number in the page that client can contact us for more information about how they can use the service to be successful when it comes to job searches.
Answer: You can cancel your subscription at any time by calling. Our toll free line is 1-888-816-0576 representatives are available Monday to Friday 9am-9pm EST; Saturday 9am to 6pm EST; Sunday 11am -7pm EST. You can also cancel by logging into your account and clicking on the Name link. Then click on My Settings then Subscription and you can choose to cancel your subscription. You can also cancel your subscription by emailing your subscription cancellation request to [email protected]. Once your subscription is canceled, you'll receive an email confirmation. Often auto emails can get picked up as spam or junk mail. Be sure to check your spam/junk mail folder. Additionally, you can click live help to chat with us online to request we cancel your subscription. You can also call us if we can be of any further assist to you.
Answer: Hi Susan, I will be more than glad to assist you. You may cancel your subscription using any of the following options: * By calling Customer Service 1-855-213-0348 from Monday - Friday 8 AM to 8 PM CST Saturday 8 AM to 5 PM CST Sunday 10 AM to 6PM CST * By clicking chat button on our website * From your account- go to settings>subscription>cancel (on the top right of your home page when you login) If you want to continue the process with me, I will need the email address used to create your account with us or the account ID.
Answer: Thank you for getting in touch and we're sorry about the delayed response, Marc! You may cancel your monthly subscription at any time using any of the following options: By e-mail: [email protected] Please include the full name of the account holder alongside with the Account ID or email address used to create an account with MyPerfectResume. By phone: Our Customer Support Team are standing by and ready to help you. Just pick the country-specific toll-free support number below and give us a call at: United States and Canada: 855.213.0348 Monday Friday 8:00 AM to 8:00 PM (CST) Saturday 8:00 AM to 5:00 PM (CST) Sunday 10:00 AM to 6:00 PM (CST) United Kingdom: 0800. 189. 0676 Monday Sunday 9:00 AM to 9:00 PM (GMT) Australia: 800.758.379 Monday Friday 8:00 AM to 8:00 PM (AEST) Saturday 8:00 AM to 5:00 PM (AEST) Sunday 10:00 AM to 6:00 PM (AEST) New Zealand: 0800. 005. 199 Monday Friday 8:00 AM to 8:00 PM (NZST) Saturday 8:00 AM to 5:00 PM (NZST) Sunday 10:00 AM to 6:00 PM (NZST) By self-cancellation: From your account go to Settings, then Subscription and Cancel (ON THE TOP RIGHT OF YOUR HOME PAGE WHEN YOU LOGIN)
Answer: Absolutely not! We apologize for any inconvenience this may have caused and we're deeply sorry to hear you experienced this with our company, under no circumstance do we like to hear this kind of news, we would like to take this opportunity to clarify some information regarding our products and services. You may cancel your monthly subscription at any time using any of the following options: E-mail us at: [email protected] Call us at: United States and Canada: 855.213.0348 Monday Friday 8:00 AM to 8:00 PM (CST) Saturday 8:00 AM to 5:00 PM (CST) Sunday 10:00 AM to 6:00 PM (CST) United Kingdom: 0800. 189. 0676 Monday Sunday 9:00 AM to 9:00 PM (GMT) Australia: 800.758.379 Monday Friday 8:00 AM to 8:00 PM (AEST) Saturday 8:00 AM to 5:00 PM (AEST) Sunday 10:00 AM to 6:00 PM (AEST) New Zealand: 0800. 005. 199 Monday Friday 8:00 AM to 8:00 PM (NZST) Saturday 8:00 AM to 5:00 PM (NZST) Sunday 10:00 AM to 6:00 PM (NZST) From your account go to Settings, then Subscription and Cancel (ON THE TOP RIGHT OF YOUR HOME PAGE WHEN YOU LOGIN)
Answer: Cannot sign in but was charged?
Answer: DO NOT USE THIS COMPANY! I am a very organized person who worked for the state that I reside in as an investigator. I had an injury and had to make a change in my career. I am very careful about getting pulled into scams, however, I felt that this would be a good opportunity to build a resume and cover letter that was more updated than when my original resume that I wrote years ago. First of all, the templates are not free. After spending a long period of time writing the perfect resume, I only had the option of spending $2.99 to have access to the resume/cover letter. I felt that was a reasonable fee for the use of the template. As I stated, I am very organized and manage my finances very well. I made sure that I went into my account and cancelled by subscription after 5 days of use so that I would not be charged the $29.99 for the month. Today, I checked my checking account and sure enough the $29.99 had been deducted. I immediately called customer service and they stated that my cancellation had not gone through and they had no notification of my cancellation. They were willing to give me back only $14.00 of my $29.99 back and then went on trying to sell me more offers. I was extremely angry and then spoke with a supervisor. He also argued that I had not cancelled. I went through the same steps to cancel my account while the supervisor was on the phone with me. Low and behold the cancellation went through! Obviously, this company has set up the cancellation process to fail and you will be charged the $29.00 anyway. I definitely learned my lesson! I had to threaten to have my attorney to get involved due to this company stealing money from my account before they agreed to reimburse my full $29.00. They could not give me a refund confirmation number for the remaining reimbursement. I as a Social Worker who advocate for people could not conscientiously could not write a review to warn people of this scam.


We appreciate you detailing your overall satisfaction with our services, LL.